Archive Center Specialist

Iron Mountain's Records Management department is seeking dynamic and motivated Archive Center Specialists. As a leader in IT asset destruction and management, we offer a stimulating work environment and professional development opportunities. Three permanent Archive Center Specialist positions are available at our Trappes (78) site. The main mission is to serve clients by managing their documents within the company, executing site tasks such as withdrawals, recoveries, transfers, destructions, permanent withdrawals, or any special project.

Must Have

• Execute client service requests within Iron Mountain facilities.
• Process reception requests: scanning, storage, data upload, exception handling, closing requests in SKP.
• Process recovery requests: item withdrawal/verification, closing in SKP, printing manifests, preparing for shipment.
• Process transfer requests: moving client archives, exception handling, closing work orders in SKP.
• Execute destruction tasks: archive withdrawal, verification, preparation, investigation, discrepancy correction.
• Identify and correct procedural deficiencies; report issues to team leader/manager.
• Verify and produce all necessary document management documentation.
• Comply with all safety instructions and report dangerous conditions.
• 1-2 years experience in services or industry.
• Advanced knowledge of internal tools (SKP).
• Basic computer skills.

Iron Mountain's Records Management (warehouse) department is looking for dynamic and motivated Center Specialists to join its team.

As a leader in IT asset destruction and management, we are committed to offering a stimulating work environment and professional development opportunities.

Three permanent archive center specialist positions are available at our Trappes (78) site.

Main mission

Serve clients by managing their documents within the company, by executing site tasks, whether it is withdrawals, recoveries, transfers, destructions, permanent withdrawals or any special project.

What you will do

• Execute service requests sent by clients within Iron Mountain facilities
• Process all reception requests such as scanning box and location barcodes, storing in the center, uploading scanned data, analyzing and correcting exception cases and closing requests in SKP.
• Process all recovery requests such as withdrawing and verifying items, closing the request in SKP, printing manifests and preparing documents for shipment.
• Process all transfer requests, such as withdrawing client archives from one storage location to another, analyzing and correcting all exception cases and closing all work orders in SKP.
• Execute all tasks related to destruction requests, including archive withdrawal, verification, preparation, investigations and correction of discrepancies.
• Identify and correct deficiencies in the above procedures and report difficulties or problems to the team leader or center manager.
• Verify and produce all document management documentation necessary for the completion of the tasks listed above.
• Comply with all safety instructions and report any dangerous conditions.

Required skills

• Possess one to two years of experience in the services or industry sector
• Possess advanced knowledge of internal tools (SKP)
• Basic computer skills

Expected soft skills

• Rigour
• Team spirit
• Versatility and adaptability
• Good understanding of customer needs and feedback of information