Business Operations Analyst IV

1 Day ago • All levels • Finance

About the job

SummaryBy Outscal

Must have:
  • Advanced public cloud billing knowledge
  • Expert Excel skills
  • Advanced financial analysis skills
  • Strong communication & presentation skills
  • SOX compliance understanding
  • Experience with ERPs & Ticketing systems
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We are looking for a Business Operations Analyst IV to join our Rackspace Government Team in the US. This role will directly support Rackspace’s largest customer by addressing billing & invoicing, revenue analysis, expense tracking, and forecasting.

Work Location: Hybrid 3 days in our San Antonio, TX headquarters.

Responsibilities

    • Directly support external customers by investigating, presenting, and discussing cloud billing questions, disputes, and quotes; also ensuring that all interactions are properly documented through tickets for processing and auditing.
    • Work closely with internal customers including corporate finance, accounting, procurement, & compliance.
    • Assist Finance leaders in leading day-to-day operations externally and manage inputs required for invoicing, financial forecasting, revenue recognition, and expense actuals.
    • Assess options for improvement on business expenses.
    • Prepares profitability analyses.
    • Develops/reviews forecasts for accurate and timely cash flow projections, sales projections, expense projections, profitability, headcount, department performance, and direct expenses.
    • Takes ownership of projects from start to finish.
    • May provide work leadership for less senior analysts and/or has project management responsibilities.
    • Prepare documentation for processing and compliance.

Knowledge/Skills/Ability

    • Advanced understanding of public cloud billing is preferred
    • Advanced technical knowledge of budgeting, financial statements, cash management, and financial analysis processes.
    • Advanced understanding of the overall financial function and interrelated components.
    • Ability to create highly complex forecasting models.
    • Must also possess high attention to detail and be capable of performing the most complex data analysis for extended periods of time. Expert Excel skills are required.
    • Must have advanced presentation skills, the ability to express the most complex quantitative concepts to a non-financial audience.
    • Advanced communication skills, both written and verbal. Excellent organizational skills.
    • Ability to make appropriate decisions considering the relative costs and benefits of potential actions.
    • Ability to successfully work and promote inclusiveness in small groups.
    • Strong understanding of SOX (Sarbanes-Oxley) controls and compliance, with the ability to implement, monitor, and ensure adherence to regulatory requirements.
    • Strict adherence to processes required for government auditing
    • Experience with ERPs and Ticketing systems (Oracle and ServiceNow preferred)
Work Location: Hybrid 3 days in our San Antonio, TX headquarters.

#LI-AW1, #LI-Hybrid
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