Community Operation Manager

This role involves independently managing and operating major Korean social media platforms, planning and executing localized content and campaigns for Korean players. The manager will also develop and maintain the creator ecosystem in the Korean market, including identifying, expanding, and managing creators, and executing collaborations. Daily operations of official social media channels and core player communities are also key, requiring close collaboration with R&D, operations, and marketing teams to monitor sentiment, provide insights, and respond to feedback and crises. The ideal candidate is fluent in Korean and Chinese, with at least 2 years of experience in Korean social media, gaming communities, and the Korean gaming market.

Must Have

• Independently manage and operate major Korean social media platforms
• Plan and execute localized content and campaigns that align with the preferences of Korean players
• Develop and maintain the creator ecosystem in the Korean market
• Systematically identify, expand, and manage creators
• Plan and execute end-to-end collaborations
• Manage the daily operations of official social media channels and core player communities
• Work closely with the R&D, operations, and marketing teams
• Monitor community sentiment, provide player analysis and insights
• Respond promptly to player feedback and potential crisis situations
• Fluency in Korean and Chinese
• TOPIK Level 6 or native-level Korean proficiency is strongly preferred
• At least 2 years of relevant work experience
• Strong familiarity with Korean social media platforms, gaming communities, and the Korean gaming market

Good to Have

• Passionate and experienced player of anime-style (ACG) games and/or shooter games

Business Unit

TiMi Studio Group is an award-winning game development and operations team that strives to improve global players’ entertainment quality. TiMi is part of Tencent Games and is headquartered in Shenzhen, China with offices in Los Angeles, Montreal, Seattle, Shanghai and Chengdu. It strives to create high quality, high fidelity, highly creative games across a wide variety of genres and multiple platforms.

What the Role Entails

• Independently manage and operate major Korean social media platforms. Based on content versions and publishing strategies, plan and execute localized content and campaigns that align with the preferences of Korean players.
• Develop and maintain the creator ecosystem in the Korean market by systematically identifying, expanding, and managing creators. Plan and execute end-to-end collaborations, from content co-creation to performance tracking and evaluation.
• Manage the daily operations of official social media channels and core player communities. Work closely with the R&D, operations, and marketing teams to monitor community sentiment, provide player analysis and insights, and respond promptly to player feedback and potential crisis situations.

Who We Look For

• Fluency in Korean and Chinese; TOPIK Level 6 or native-level Korean proficiency is strongly preferred.
• At least 2 years of relevant work experience, with strong familiarity with Korean social media platforms, gaming communities, and the Korean gaming market.
• Passionate and experienced player of anime-style (ACG) games and/or shooter games is a plus.

Why Join Us?

Join forces with one of the most successful studios in the world, as TiMi expands its efforts to create games that improve global players’ entertainment quality. The award-winning studio has proven itself capable of creating high quality, high fidelity, highly creative games and is looking for ambitious talent to grow its reach to global players!

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.

Who we are

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life for people around the world.

Equal Employment Opportunity at Tencent

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.