Contract Life Cycle Capability Expert

We are looking for a Service Delivery Capability Specialist to ensure seamless delivery of Philips services and solutions. This role involves shaping strategic plans, championing customer needs, and driving adoption through data-driven insights. You will lead operational improvements, implement technical enhancements, and streamline processes to maximize efficiency, deploying Contract Lifecycle Management, pricing processes, and related IT applications across markets. The role requires overseeing capability rollouts, leading global cross-functional projects, and collaborating with various stakeholders to deliver exceptional value to customers.

Must Have

• 5+ years of success in business operations, process improvement, and technology enablement
• Strong knowledge of data structures, metadata, data flows, and integration across ecosystems
• Advanced data analysis skills
• At least a bachelor’s degree in a relevant field (e.g., engineering)
• Ability to perform minimum Physical, Cognitive and Environmental job requirements
• Excellent communication and stakeholder influence abilities
• Proven cross-functional collaboration and partnership-building skills

Good to Have

• Experience with Conga/Apttus
• LEAN/GB certification

Perks & Benefits

• Annual incentive bonus
• Sales commission
• Long-term incentives
• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement

We’re looking for a Service Delivery Capability Specialist to ensure seamless delivery of Philips services and solutions. In this role, you’ll shape strategic plans, champion customer needs, and drive adoption through data-driven insights. You’ll lead operational improvements, implement technical enhancements, and streamline processes to maximize efficiency, all while helping Philips deliver exceptional value to customers.

Your role:

• Deploy Contract Lifecycle Management, pricing processes, and related IT applications across markets.
• Oversee and align capability and process rollouts with key stakeholders and business transformation initiatives.
• Lead global, cross-functional projects focused on value creation, operational sustainability, and capability enablement.
• Collaborate with stakeholders including Finance, Operations, Sales, IT, Legal, and Pricing Officers within the Region Federated Commercial business.

You're the right fit if:

• You’ve acquired 5+ years of success in business operations, process improvement, and technology enablement.
• Your skills include strong knowledge of data structures, metadata, data flows, and integration across ecosystems, and advanced data analysis skills. Familiarity with Salesforce, SAP; experience with Conga/Apttus and LEAN/GB certification considered a plus.
• You have at least a bachelor’s degree in a relevant field (e.g., engineering).
• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
• You have excellent communication and stakeholder influence abilities; proven cross-functional collaboration and partnership-building skills.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position in Tennessee is $112,500 to $180,000 annually.

The pay range for this position in Washington is $126,000 to $201,600 annually.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN. or Bothell, WA. USA

#LI-PH1

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.