Job Description
Paytm is India's leading mobile payments and financial services company, empowering small businesses with payment and commerce technologies. The EDC Retail team helps merchants grow their business. This Team Lead role focuses on increasing sales of Paytm's EDC devices to merchants in a specified area, ensuring quality onboarding to minimize fraud, and collaborating with internal teams. Key requirements include strong B2B field sales, communication, and negotiation skills, along with an understanding of technology and user experience.
Must Have:
- Increase sales of devices amongst merchants in a specified area.
- Physical movement into micro markets, identifying and selling to good quality merchants.
- Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding.
- Adhere to the risk guidelines shared by the team and resolve high-risk issues.
- Seek references of other good merchants from converted clients.
- Engage with various Business & Technology Teams to identify common bottlenecks.
- Possess a bachelor’s degree or above.
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the team:
EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.
Expectations/ Requirements
- The incumbent will be expected to increase sales of our devices amongst merchants in a specified area.
- The role will require physical movement into micro markets, identifying and selling to good quality merchants.
- Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding
- Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk.
- Seek references of other good merchants from the converted clients
- Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front.
- Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!
Superpowers/ Skills that will help you succeed in this role
- Identify and meet potential clients by growing, maintaining and leveraging your network.
- Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation
- Understanding of Technology and User Experience
- Should possess good communication, sales and negotiation skills
- Willingness to experiment and improve continuously
Education:
Applicants must possess bachelor’s degree or above.
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