Lead Translator & Executive Liaison (Mandarin / English)

Snail Games USA is seeking a Lead Translator & Executive Communications Liaison to serve as a critical language, communication, and trust bridge for the CEO and executive leadership. This role involves acting as a trusted communicator, executive liaison, and confidential support partner, ensuring clarity, accuracy, and cultural fluency in high-level communications. Responsibilities include translating spoken and written Mandarin and English, assisting with executive correspondence, sensitive conversations, meeting preparation, and real-time interpretation of intent, tone, and context. Discretion, sound judgment, and emotional intelligence are essential for this position.

Must Have

• Serve as a primary linguistic and communication partner to the CEO.
• Act as a trusted intermediary and confidant.
• Assist the CEO with executive-level communications (drafting, reviewing, translating).
• Interpret verbal communications during executive meetings, conferences, negotiations.
• Translate written materials (contracts, reports, internal communications, executive correspondence).
• Maintain strict confidentiality.
• Native or near-native fluency in Mandarin and English.
• Demonstrated experience supporting senior executives or CEOs.
• High level of discretion, trustworthiness, and emotional intelligence.
• Proven ability to handle confidential and sensitive information.

Good to Have

• Flexible schedule with availability for extended hours, international travel, and time-zone-spanning communications.
• Translation or interpretation experience in business, gaming, technology, or media environments.
• Degree in Translation Studies, Linguistics, Communications, or a related field.
• Strong cultural awareness.
• Exceptional organizational skills.
• Strong interpersonal presence, confidence, and adaptability.

Perks & Benefits

• Health Insurance: Comprehensive medical, dental, and vision coverage
• Retirement: 401(k) with company contributions
• Paid Time Off: Generous PTO, sick leave, and paid holidays
• Professional Development: Access to training, workshops, and conferences

About Us

Snail Games USA is a premier developer and publisher of interactive entertainment across multiple platforms. As a globally connected organization, we operate at the intersection of gaming, digital media, and international business. We are seeking a highly skilled Lead Translator & Executive Communications Liaison to serve as a critical language, communication, and trust bridge for our CEO and executive leadership team.

Job Summary

This role goes beyond traditional translation. The Lead Translator & Executive Communications Liaison will act as a trusted communicator, executive liaison, and confidential support partner to the CEO, ensuring clarity, accuracy, and cultural fluency in all high-level communications.

In addition to translating spoken and written Mandarin and English communications, this individual will function as a strategic extension of the CEO, assisting with executive correspondence, sensitive conversations, meeting preparation, and real-time interpretation of intent, tone, and context. Discretion, sound judgment, and emotional intelligence are essential.

This position requires exceptional linguistic ability, cultural intelligence, and the confidence to operate closely with executive leadership in fast-moving, high-stakes environments.

Key Responsibilities

Executive & CEO Support

• Serve as a primary linguistic and communication partner to the CEO, supporting executive meetings, private discussions, and sensitive matters with discretion and professionalism.
• Act as a trusted intermediary and confidant, ensuring messages are accurately conveyed in language, tone, and intent across cultures.
• Assist the CEO with executive-level communications, including drafting, reviewing, and translating correspondence, talking points, presentations, and internal messages.Support meeting preparation by reviewing agendas, briefing materials, and follow-up communications.
• Maintain strict confidentiality when handling sensitive business, personal, or strategic information.

Translation & Interpretation

• Interpret verbal communications during executive meetings, conferences, negotiations, and presentations across departments.
• Translate written materials including contracts, reports, internal communications, and executive correspondence with precision and cultural relevance.
• Ensure accuracy while adapting content to align with cultural, business, and organizational contexts.
• Proofread and edit translated materials to maintain consistency, tone, and professional quality.

Cross-Functional & Organizational Support

• Provide translation and localization support to cross-functional teams as needed.
• Collaborate with internal stakeholders to ensure alignment between leadership intent and execution.
• Support localization efforts and content adaptation for global markets, particularly in gaming, technology, and entertainment

Qualifications & Skills

• Native or near-native fluency in Mandarin and English, with exceptional written and verbal communication skills.
• Demonstrated experience supporting senior executives or CEOs in a translation, executive liaison, or communications role.
• High level of discretion, trustworthiness, and emotional intelligence.
• Proven ability to handle confidential and sensitive information with professionalism.
• Flexible schedule with availability for extended hours, international travel, and time-zone-spanning communications.
• Translation or interpretation experience in business, gaming, technology, or media environments preferred.
• Degree in Translation Studies, Linguistics, Communications, or a related field (preferred).
• Strong cultural awareness and ability to navigate nuanced interpersonal dynamics
• Exceptional organizational skills and ability to manage competing priorities under pressure.
• Strong interpersonal presence, confidence, and adaptability in executive-level settings.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision coverage
• Retirement: 401(k) with company contributions
• Paid Time Off: Generous PTO, sick leave, and paid holidays
• Professional Development: Access to training, workshops, and conferences

Additional Information

As part of the Company’s activities in video game development, publishing, and short-form video content creation, certain projects, discussions, or creative materials may include themes, visuals, language, or subject matter that some individuals could find mature, violent, sexual, graphic, or otherwise sensitive in nature (collectively referred to as “Mature Content”). Examples may include, but are not limited to, depictions or descriptions of combat, violence, adult themes or relationships, suggestive or satirical humor, or strong language. Employees are expected to engage with such material in a professional and creative context as part of their job duties.