NOC Engineer

5 Months ago • 5 Years + • Administrative

Job Summary

Job Description

NOC Engineer with 5+ years experience in IT/NOC, managing 1000+ Windows/Linux servers, strong troubleshooting and problem-solving skills.
Must have:
  • 5+ years NOC
  • Windows/Linux Servers
  • Troubleshooting Skills
  • Problem Solving
Good to have:
  • Grafana, Cloudwatch
  • Graphite, InfluxDB
  • Check_MK, AppDynamics
  • Splunk, New Relic
Perks:
  • World-Class Entertainment
  • Inclusive Environment

Job Details

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 

Rockstar India is on the lookout for a talented NOC Engineer who possess a passion for 24x7 Network Operations Surveillance and Support. This is a full-time, in-office position based out of Rockstar’s large game development studio in Bangalore, India.

WHAT WE DO 

  • This role involves 24x7 network surveillance and the buildout of monitoring networks and systems across several IT environments.
  • The NOC team manages the design and implementation of new systems and is the escalation point for complex technical problems.

RESPONSIBILITIES 

  • Provide technical guidance to NOC Administrators while supporting 24x7 rotational shifts.
  • Periodically check application and system health to support NOC Administrators.
  • Day to day administration of 1000+ Windows/Linux servers, including related applications.
  • Manage and support local site VMWare multi-cluster environment.
  • Perform Level 1, Level 2, and/or, Level 3 administration of Microsoft Active Directory.
  • Administer monitoring services such as Systems Center Operations Manager, Check_MK, Splunk, and AppDynamics.
  • Record and respond to system events in accordance with established procedures.
  • Correlate multiple monitoring system events and application status to ensure proper diagnosis.
  • Troubleshoot and resolve system related issues. Update existing runbooks and/or develop new runbooks as required.
  • Determine severity and urgency of an incident and take immediate action to restore service; escalating to Engineering staff as necessary.
  • Ensure established communications structure is followed during system impacting events.
  • Lead and direct troubleshooting efforts during P1 incidents.
  • Ensure NOC Administrators can provide health status updates on production and development platforms.
  • Look for improvements and offer recommendations to existing process and documentation.
  • Protect players’ experience by applying initiative and sound judgment while adhering to established incident management tools.
  • Identify events requiring new runbook and work with management to complete development.
  • Serve as escalation point to NOC staff to support 24x7x365 coverage efforts.
  • Perform control access management activities and conduct patch/remediation efforts.
  • Lead and perform other duties as assigned by your supervisor.

QUALIFICATIONS 

  • Bachelor’s Degree in CS and/or equivalent experience.
  • Minimum 5 years’ experience in an I.T. and/or NOC role.
  • 2+ years’ experience with MS SQL, VMware, and IIS including related technologies and standards such as DHCP, DNS, DFS, LDAP, IPSEC, CIFS, SMB, etc.
  • Possess a thorough understanding of Microsoft Windows Server Operating System, Active Directory & Microsoft SQL in an enterprise environment.
  • Must understand the principles of TCP/IP based networks.
  • Ability to work independently and possess superior skills in troubleshooting and issue resolution.
  • Strong sense of urgency with a passion for accuracy and timeliness.
  • Ability to work calmly in high pressure situations and manage multiple ongoing projects.
  • Excellent written and verbal communications skills and problem-solving skills.
  • Thorough understanding of monitoring and reporting tools.
  • Proven experience in a fast paced, time sensitive environment.
  • Self-motivated in learning and enhancing technical skills to increase job effectiveness.
  • As part of the 24x7 network surveillance team, this position requires participating in 9 and/or 12-hour rotational shifts as necessary.

SKILLS 

  • Working knowledge of highly complex IT systems.
  • Strong analytical thinking.
  • Strong understanding of network topology and strong troubleshooting skills.
  • Ability to communicate clearly and professionally.
  • Attention to detail. Ability to multi-task in a fast-paced environment.
  • Experience and training in Incident Management and Business Processes; ITIL, Six Sigma.
  • Strong problem-solving skills.

PLUSES 

Please note that these are desirable skills and are not required to apply for the position.

  • Please note that these are desirable skills and are not required to apply for the position.
  • 6+ years’ experience with supporting large online environments.
  • Strong background in Windows/Linux server configuration, administration, and monitoring.
  • Experience with any monitoring and support tools such as: Grafana, Cloudwatch, Graphite, InfluxDB, Check_MK, AppDynamics, Splunk, New Relic.
  • Ability to handle multiple tasks with changing priorities.
  • Strong knowledge of networking concepts.

HOW TO APPLY 

Please apply with a CV and cover-letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, or race.

#NOCEngineer #NetworkOperations #TechHiring #NetworkManagement #ITJobs #NOCJobs #NOCjobsinbangalore #NOCMonitoring #bangalorejobs

Similar Jobs

Rackspace Technology - Sr Cloud Architect

Rackspace Technology

India (Remote)
2 Months ago
Aristocrat Gaming - Cloud Infrastructure Engineer

Aristocrat Gaming

London, England, United Kingdom (Hybrid)
2 Months ago
QUANTIC DREAM - Technicien Support Informatique

QUANTIC DREAM

Paris, Île-de-France, France (On-Site)
1 Month ago
Axinous - Professional Services Intern - Skillbridge

Axinous

(Remote)
1 Month ago
Extreme Network - SR PROGRAMMER 9489- EBS Applications/Oracle PL/SQL, SQL/Oracle Forms, Reports

Extreme Network

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Rackspace Technology - Cloud Database Engineer III (Oracle + PostgreSQL) - Night Shift

Rackspace Technology

Gurugram, Haryana, India (Remote)
1 Month ago
InvenioLSI - SAP UI5/Fiori Consultant

InvenioLSI

India (On-Site)
3 Months ago
Keywords Studios (Player Support) - Monitoring and Support Engineer

Keywords Studios (Player Support)

Philippines (Remote)
4 Months ago
Crytek - Unsolicited Application - Design / Content

Crytek

Frankfurt, Hessen, Germany (On-Site)
7 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Take-Two Interactive - Site Reliability Engineer I

Take-Two Interactive

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Samsung Semiconductor - IT Infrastructure Engineer Contractor

Samsung Semiconductor

San Jose, California, United States (Hybrid)
1 Month ago
Garena - Sea Group - Infrastructure Engineer (DC Site)

Garena

Taipei City, Taiwan (On-Site)
1 Month ago
Trend Micro - Regional Account Manager

Trend Micro

Dubai, Dubai, United Arab Emirates (On-Site)
4 Months ago
Nagarro - Senior Staff Engineer (Infraops, Hyper-V Management)

Nagarro

India (On-Site)
4 Months ago
Amber - Senior IT Technician

Amber

Guadalajara, Jalisco, Mexico (On-Site)
3 Months ago
Luxoft - Support Network Engineer with Automation

Luxoft

(Remote)
2 Months ago
ByteDance - Security Systems Engineer, Fleet Management

ByteDance

Singapore (On-Site)
1 Month ago
Virtuos - Global Senior System Administrator

Virtuos

France (On-Site)
4 Months ago
ION - VMware Engineer, Italy

ION

Italy (Hybrid)
4 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Dream Sports - Senior Security Engineer - Security Operations

Dream Sports

Mumbai, Maharashtra, India (On-Site)
4 Months ago
Talent500 - Senior UX Designer [T500-13556]

Talent500

Bengaluru, Karnataka, India (On-Site)
5 Months ago
EClerx - Analyst

EClerx

Chandigarh, Chandigarh, India (On-Site)
5 Months ago
Upstox - Sr. Product Designer

Upstox

Bengaluru, Karnataka, India (On-Site)
4 Months ago
GoTo Group - Software Engineer (Flutter) - Consumer Payments

GoTo Group

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
PwC - D365 Azure Integration Developer-Manager

PwC

Kolkata, West Bengal, India (On-Site)
4 Months ago
Nagarro - Senior Engineer, Javascript Fullstack

Nagarro

India (Remote)
4 Months ago
Youmi Tech - Concept Artist Relocate to Manila, Philippines

Youmi Tech

Bengaluru, Karnataka, India (On-Site)
5 Months ago
Springer Nature - Senior UI Developer

Springer Nature

Pune, Maharashtra, India (Hybrid)
4 Months ago
PwC - AES SAP PTP-COMAN Manager - Operate

PwC

Hyderabad, Telangana, India (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

Dream Games - Senior IT Specialist

Dream Games

İstanbul, Türkiye (On-Site)
6 Months ago
SmileGate - [CTO본부] DBA 담당

SmileGate

Seongnam-si, Gyeonggi-do, South Korea (On-Site)
1 Month ago
Luxoft - Senior SQL Developer

Luxoft

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Enphase Energy - Field Service Technician - SC (6 month Temporary Assignment)

Enphase Energy

United States (On-Site)
4 Months ago
Localsoft, SL. - IT Administrator (System Administrator)

Localsoft, SL.

Andalusia, Spain (On-Site)
2 Months ago
Tata Consultancy Services (TCS) - Windows AD / Azure AD

Tata Consultancy Services (TCS)

Hyderabad, Telangana, India (On-Site)
5 Months ago
ION - VMware Engineer, Italy

ION

Italy (Hybrid)
4 Months ago
Microsoft - Critical Environment Technical Trainer

Microsoft

Jakarta, Jakarta, Indonesia (On-Site)
1 Month ago
ARVORE Immersive Experiences - Administrative Analyst

ARVORE Immersive Experiences

São Paulo, State Of São Paulo, Brazil (Hybrid)
3 Months ago
Warner Bros Discovery - Sr Staff, Architect Jamf

Warner Bros Discovery

Mexico City, Mexico City, Mexico (On-Site)
3 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Join a tight-knit team responsible for creating and publishing some of the most popular, innovative and critically acclaimed interactive entertainment in the world including the Grand Theft Auto series, the Red Dead series and many more.


Known for our dedication to quality and authenticity, a career at Rockstar Games is an opportunity to work on some of the most cutting edge, creatively rewarding and challenging projects available in any entertainment medium with some of the most talented people in the industry.


We offer successful candidates highly competitive salary and compensation packages, including a comprehensive benefits package for all eligible employees. Rockstar Games is an equal opportunity employer.

New York, New York, United States (On-Site)

Dundee, Scotland, United Kingdom (On-Site)

Oakville, Ontario, Canada (On-Site)

New York, New York, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Edinburgh, Scotland, United Kingdom (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Oakville, Ontario, Canada (On-Site)

Carlsbad, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Rockstar Games

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug