Platform Engr Sr

This Senior Platform Engineer role at CSG involves automating deployment workflows using Terraform and IaC, improving existing processes for reliability and scalability, and integrating various systems for efficient platform solutions. The role requires strong server-side skills, familiarity with containerization (Docker, Kubernetes), CI/CD, and cloud concepts, with AWS experience being a plus. The ideal candidate is proactive, a problem-solver, and a strong communicator, collaborating with distributed teams to enhance the platform ecosystem.

Must Have

• Automating deployment workflows end-to-end using Terraform and other IaC tools.
• Analyzing existing processes and improving them for reliability, consistency, and scalability.
• Integrating and “weaving together” various systems to deliver more efficient platform solutions.
• Supporting internal teams by acting as an SME on platform tooling (e.g., ADO pipelines etc).
• Identifying areas of improvement in our platform ecosystem and proposing practical, secure solutions.
• Writing maintainable automation scripts in Bash, Python, PowerShell, etc.
• Collaborating with distributed teams and communicating clearly with stakeholders.
• Solid Platform Engineering experience within Encompass's ecosystem and strong server-side skills.
• Comfortable with Terraform and Infrastructure-as-Code workflows.
• Familiar with containerization platforms like Docker, Kubernetes.
• Understand CI/CD and cloud concepts.

Good to Have

• AWS experience.
• Enjoy automation, problem-solving, and improving engineering experiences.
• Be proactive, curious, and able to partner well across teams.

Perks & Benefits

• Work from Home, in-office, or hybrid.
• Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
• Insurance coverage for the family including in-laws, group personal accident and term life insurance policy.
• Employee Insurance Top-Up
• Tele consultation
• Meal allowance
• Emotional and Mental Well-being Support
• Parental Leave
• Education Assistance
• Internet reimbursement

At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channelling the power of all, we make ordinary customer and employee experiences extraordinary.

This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer.

What This Role Involves

• Automating deployment workflows end-to-end using Terraform and other IaC tools.
• Analyzing existing processes and improving them for reliability, consistency, and scalability.
• Integrating and “weaving together” various systems to deliver more efficient platform solutions.
• Supporting internal teams by acting as an SME on platform tooling (e.g., ADO pipelines etc).
• Identifying areas of improvement in our platform ecosystem and proposing practical, secure solutions.
• Writing maintainable automation scripts in Bash, Python, PowerShell, etc.
• Collaborating with distributed teams and communicating clearly with stakeholders.

Knowledge, Skills, and Abilities

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.

We are flexible on formal criteria, but we expect the candidate to:

• Have solid Platform Engineering experience within Encompass's ecosystem and strong server-side skills.
• Be comfortable with Terraform and Infrastructure-as-Code workflows.
• Be familiar with containerization platforms like Docker, Kubernetes.
• Understand CI/CD and cloud concepts (AWS experience is a strong plus).
• Enjoy automation, problem-solving, and improving engineering experiences.
• Be proactive, curious, and able to partner well across teams.

Who will love this role?

• A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect.
• A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision.
• A game changer – you dream big and push the limits of what's possible to improve for yourself and others.
• A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentoring those around you to help them grow.
• A strategist – you're curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions.

Our Guiding Principles

Impact

Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something; great things happen.

Integrity

Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration

Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Perks & Benefits

• Work from Home, in-office, or hybrid.
• Paid Vacation, Volunteer, Compassionate, and Holiday Time Off
• Insurance coverage for the family including in-laws, group personal accident and term life insurance policy.
• Employee Insurance Top-Up
• Tele consultation
• Meal allowance
• Emotional and Mental Well-being Support
• Parental Leave
• Education Assistance
• Internet reimbursement

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Story

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channelling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.