process associate

This Process Associate role at SS&C involves ensuring accurate and timely completion of financial and non-financial transactions, adhering to client SLAs, and maintaining compliance with company policies. The role requires working night shifts, extra hours as needed, and flexibility to adapt to US holiday calendars and learn new processes. Responsibilities include prioritizing tasks, assisting team members, and contributing to process improvements within a leading financial services and healthcare technology company.

Must Have

• Ensuring requests (Financial and Non-Financial transactions) are completed thoroughly and accurately within the appropriate time frame.
• Adhering to Client SLAs.
• Follow daily work patterns and be responsible towards targets.
• Ensure compliance in following DST and client policies/practices.
• Prioritize own activities and assist team members as needed in order to meet client deadlines and quality standards.
• Ready to work in night shift (shift starts from 7.00/ 8.00 pm IST onwards) and extra hours as per business requirements.
• Ready to work according to US holiday calendar.
• Flexible to learn and work on different processes/ Functions accordingly, to business requirement.

Good to Have

• Quality checker or Training department experience would add-in additional benefits.

Ensuring the requests (Financial and Non-Financial transactions) is completed thoroughly and accurately within the appropriate time frame.

• Adhering to Client SLAs.
• Follow daily work patterns and be responsible towards targets.
• Ensure compliance in following DST and client policies/practices.
• Prioritize own activities and assist team members as needed in order to meet client deadlines and quality standards.
• Provide input into process improvement opportunities.
• Participates in cross-functional training.
• Quality checker or Training department would add-in additional benefits.
• Ready to work in night shift (shift starts from 7.00/ 8.00 pm IST onwards) and extra hours as per business requirements. Ready to work according to US holiday calendar. Also, need to be flexible to learn and work on different processes/ Functions accordingly, to business requirement.