Retail Associate

1 Month ago • All levels • $29,640 PA - $29,640 PA
Sales

Job Description

Sandbox VR is the world's most advanced virtual reality experience, aiming to bring people closer through immersive experiences. Guests become stars of their own movies using full-body motion tracking and Hollywood motion capture. The role involves delivering world-class guest experiences by welcoming and guiding guests, ensuring exceptional moments from gearing up to gearing down. Responsibilities also include providing technical support and troubleshooting for various computer and tablet technologies, and maintaining the cleanliness and order of the facility, experience rooms, and equipment to ensure a premium and professional guest experience.
Must Have:
  • Deliver a world-class guest experience, welcoming and guiding guests.
  • Ensure every guest moment is exceptional, from gearing up to gearing down.
  • Help guests leave excited to share videos and explore new experiences.
  • Proficiently utilize computer and tablet technologies for support.
  • Demonstrate intellectual curiosity for technology, helping with gear fitting.
  • Lightheartedly address technical mishaps to maintain guest immersion.
  • Maintain order and cleanliness of stores, rooms, and equipment.
  • Ensure the store maintains a premium and professional experience.
  • Be Egoless and adapt to change well.
  • Win collectively with a positive attitude.
  • Physical Stamina: Be on feet for long periods, lift up to 40 lbs.
  • Physical Dexterity: Close-distance hand-eye coordination, manipulate basic hand tools.
  • Must be 18 years of age or older.
  • Weekend Availability is required based on location needs.
Perks:
  • Sick time
  • 401(k) + Match
  • Commuter (Transit and Parking) Benefits
  • Exclusive savings on entertainment, shopping, hotels, and more
  • Promotion Potential - over 40% of our store roles are promoted from within
  • Referral Bonus Program
  • Employee Discounts and Free Sessions
  • “Positive Guest Review” Incentive Program

Add these skills to join the top 1% applicants for this job

motion-capture
problem-solving
game-texts

Who We Are

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it’s venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won’t forget!

Since launching in 2017, we’ve become the location-based VR industry leader. As we continue to expand globally, there’s never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively. If this sounds interesting to you, we’d love you to join us, as we build the future of entertainment.

Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

What You Will Be Doing:

  • Deliver a World-Class Guest Experience: You'll enthusiastically and confidently stay near our entrance, encouraging people to come inside and welcoming our guests upon entry. You’ll guide them through their experiences, ensuring every moment is exceptional, from gearing up to gearing down. Guests will leave excited to share their personalized videos and photos and eager to explore new experiences in the future.
  • Technical Support and Troubleshooting: You’re proficient in utilizing various computer and tablet technologies. You’ll demonstrate an intellectual curiosity for our technology, helping guests fit their gear properly while lightheartedly addressing any technical mishaps, such as "robot upgrades" to maintain guest immersion.
  • Keep it Shiny: You'll keep our facility in top shape by maintaining order and cleanliness of our stores, experience rooms, and equipment for the guests. You’ll help us ensure the store maintains a premium and professional experience at all times.

What We Are Looking For:

  • Be Egoless: No room for personal agendas here
  • Underdog Mindset: We love strong problem solvers who can adapt to change well
  • Win Collectively: Positive attitudes are contagious, and we love winning as a team
  • Physical Stamina: You will be on their feet for long periods of time. You’ll also occasionally be required to bend, lift up to 40 lbs., and/or walk up stairs.
  • Physical Dexterity: For some technical issues, you’ll also need close-distance hand-eye coordination and ability to manipulate basic hand tools (e.g. screwdrivers).
  • Please note, we only accept applications from individuals who are 18 years of age or older.
  • Weekend Availability: This role will have flexible scheduling, which we’ll work around availability where possible, but all staff are expected to have weekend availability in accordance with the needs of the location.

Benefits:

  • Sick time
  • 401(k) + Match
  • Commuter (Transit and Parking) Benefits
  • Exclusive savings on entertainment, shopping, hotels, and more
  • Promotion Potential - over 40% of our store roles are promoted from within
  • Referral Bonus Program
  • Employee Discounts and Free Sessions
  • “Positive Guest Review” Incentive Program

Sandbox VR is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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