Salesforce Service Cloud Developer

Our client is migrating all service operations to the Juniper Salesforce Service Cloud instance from HPE Salesforce Service Cloud instance. The developer will be responsible for developing and customizing Service Cloud features, implementing Apex, LWC, and integrations, configuring automation, building and maintaining integrations, supporting deployments, bug fixes, and collaborating with various teams to ensure code quality and adherence to best practices.

Must Have

• Develop and customize Service Cloud features (Cases, Flows, Omni-Channel, Knowledge)
• Implement Apex classes, triggers, Lightning Web Components (LWC), and integrations
• Configure automation using Flows, Process Builder, and Validation Rules
• Build and maintain integrations with external systems via APIs
• Support deployments, bug fixes, and production support activities
• Collaborate with architects, admins, and business teams to deliver solutions
• Ensure code quality, performance, and adherence to Salesforce best practices
• 5-8+ years of Salesforce development experience
• Strong hands-on skills in Apex, LWC, SOQL, and Salesforce APIs
• Experience with Service Cloud configuration and customization
• Familiarity with CI/CD, deployments, and version control
• Understanding of Salesforce security and governor limits

Good to Have

• Salesforce Developer / Service Cloud certifications preferred

##### Project description

Our client is migrating all service operations to the Juniper Salesforce Service Cloud instance from HPE Salesforce Service Cloud instance

##### Responsibilities

• Develop and customize Service Cloud features (Cases, Flows, Omni-Channel, Knowledge).
• Implement Apex classes, triggers, Lightning Web Components (LWC), and integrations.
• Configure automation using Flows, Process Builder, and Validation Rules.
• Build and maintain integrations with external systems via APIs.
• Support deployments, bug fixes, and production support activities.
• Collaborate with architects, admins, and business teams to deliver solutions.
• Ensure code quality, performance, and adherence to Salesforce best practices.

##### Skills

Must have

• 5-8+ years of Salesforce development experience.
• Strong hands-on skills in Apex, LWC, SOQL, and Salesforce APIs.
• Experience with Service Cloud configuration and customization.
• Familiarity with CI/CD, deployments, and version control.
• Understanding of Salesforce security and governor limits.

Nice to have

• Salesforce Developer / Service Cloud certifications preferred

##### Other

Languages

English: C1 Advanced

Seniority

Senior