Senior Account Manager

30 Minutes ago • All levels

Account Management

Job Description

As a Senior Account Manager, you will be a vital link between Booming Games and its clients, ensuring their needs are met and expectations exceeded. You will collaborate with sales, marketing, and product teams to drive revenue growth and enhance customer satisfaction. Key responsibilities include maximizing revenues, developing strong customer relationships, acting as the main point of contact, monitoring client feedback, representing the company at events, and regularly reporting KPIs.

Good To Have:

Any languages additional to English are a plus

Must Have:

Drive and maximize revenues on assigned customers
Develop strong customer relationships with relevant stakeholders
Act as main point of contact for customers
Develop sector and market expertise
Monitor client feedback to anticipate business needs
Represent the company at events and exhibitions
Regularly report KPIs and account status
Previous B2B iGaming experience
Highly developed social and communication skills
Strong negotiation skills
Problem solver proactive approach
Commercially minded, with strong analytical / numerical skills
Excellent verbal and written communication skills
Able to work independently with very little supervision

Perks:

100% remote-first company, offering a best-in-class remote experience
Competitive package
Dog-friendly offices in Berlin and Malta
Family-friendly policies
Career growth opportunities
Zestful working environment
Knowledge sharing opportunities
Dynamic culture surrounded by industry experts
Company social events for team bonding

Add these skills to join the top 1% applicants for this job

revenue-growth

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About the role

As a Senior Account Manager, you will be a vital link between the company and our clients, ensuring that their needs are met and their expectations are exceeded. You will work closely with our sales, marketing, and product teams to drive revenue growth and enhance customer satisfaction. If you are passionate about iGaming and have a proven track record of success in account management, we want to hear from you!

Responsibilities

Responsible for driving and maximizing revenues on assigned customers
Develop strong customer relationships with relevant stakeholders within the customers
Act as main point of contact within the organization for your customers
Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers’ business drivers and requirements
Continual monitoring of client feedback to anticipate business needs and forward them to the Product department
Represent the company at events and exhibitions tailored to online gambling operators
Regularly report KPIs, status of accounts to Head of Account Management

Requirements

Previous B2B iGaming experience is a must, ideally as an Account Manager or Casino Manager
Self-starter and motivated to succeed individual with highly developed social and communication skills
Strong negotiation skills
Able to handle difficult clients and the pressure that comes along with it
A problem solver proactive approach
Ability to cope with a fast-paced, complex and rapidly changing environment
Commercially minded, with strong analytical / numerical skills
Excellent verbal and written communication skills
Able to work independently, with very little supervision

Nice to have

Any languages additional to English are a plus

Good to know

In order to be considered, please submit your CV in English
We kindly ask for your understanding that we can only consider applicants within the the Central European Timezone +/- 2
This full-time position can be a permanent employment in Malta or on a freelance basis for contractors in the other countries

Why Work for Booming Games

Founder led. Impact driven. Employee centric.

At Booming Games, we're reshaping the iGaming world with our remote-first approach. Our rhythm? Thrilling slot games with captivating features and stunning designs released every two weeks - no exceptions! Here, it's all about co-ownership and real growth. Dive into a diverse team where your input powers every game we craft!