Senior Business Analyst - Insights

About the Role & Team

Disney’s Direct to Consumer (DTC) team oversees the Hulu and Disney+ streaming businesses within the Disney Entertainment segment, helping to bring The Walt Disney Company’s best-in-class storytelling to fans and families everywhere.

At Disney’s DTC, data is central to measuring all aspects of the business, and critical to its operations and growth. Within DTC’s Business Operations function, the Executive Reporting & Business Insights team is a highly visible team who works closely with DTC executives and stakeholders across all business areas for consistent collection, usage, and presentation of business critical KPIs and data points. Analysts focus on communicating and improving business results through the combination of analysis, compelling presentation materials, and fast paced execution with an emphasis on driving actionable business insights and recommendations.

We are seeking a Senior Business Analyst - Insights to join our Business Insights team. This position requires a strong eye for detail, a high level of accountability, strong collaboration skills, hands-on experience with intricate datasets, and a talent for storytelling with data. As a Senior Business Analyst, your responsibilities will include conducting data analysis, extracting insights, and crafting high-level presentations for executives. You will be tasked with formulating key questions, determining the most effective methods to address them, and presenting insights in a format that aids senior executives in making informed decisions.

What You Will Do

• Business Performance Reporting, Visualization, and Regression Management: Be a primary partner for cross-functional stakeholders to understand a metric is ahead or behind expectations, dig in to drive significant, actionable insights that help the business performance improve or double-down on success.

• Deep-Dive Analysis: Analyze user behavioral data to identify patterns, uncover opportunities, and create a common understanding of how people are interacting with the platform and content.

• Forecasting, and Opportunity Sizing: Utilize forecasting and opportunity sizing to both to set goals and help evaluate potential opportunities. This will help business stakeholders evaluate trade-offs in different approaches and build targets for driving business performance.

• Partnership: Partner closely with business stakeholders to identify and unlock opportunities, and with other data teams to improve platform capabilities around data modeling, testing platforms, data visualization, and data architecture.

• Communication: Develop impactful, compelling presentation materials (decks, notes, write-ups, backup materials, etc.) that effectively communicates key findings that can help influence key operational decisions

Required Qualifications & Skills

• 4+ years of analytical experience.

• 2+ years working cross functionally with stakeholders in a matrixed organization.

• High familiarity with data platforms and applications such as: Databricks, Jupyter, Snowflake, Redshift, Airflow.

• Familiarity with data exploration and data visualization tools like Tableau, Looker, Chartio, etc.

• Strong experience in detailing the data requirements, data strategy, data rules (standardization, cleanse, and validation).

• Outstanding interpersonal skills and strong written communication skills

• Capability to visualize and summarize data insights into clear, compelling, and actionable business narratives, including written memos and executive presentations.

• Strong analytical and technical skills to troubleshoot issues, analyze the cause, quickly come-up with the possible solution(s), document the changes, and communicate the change to the organization.

• Ability to evaluate risks and provide recommendations / solutions in a timely manner.

• Ability to think strategically, analyze and interpret market and consumer information.

• Understanding of statistics concepts (e.g., hypothesis testing, regression analysis).

Preferred Qualifications

• Prior experience in the streaming media industry or knowledge of data and Video on Demand (VOD) and subscription-based services (SVOD) is preferred.

• Experience compiling and presenting detailed analysis to an executive audience is preferred.

• Project management experience a plus

Required Education

• BA or BS in a quantitative field (Business, Math/Statistics, Economics, CS, Engineering, or similar) is desired.