Senior Director, 340B Business Optimization & Analytics

The Senior Director, 340B Business Optimization & Analytics leads a team managing the daily operations of the 340B Center of Excellence, focusing on program integrity, covered entity eligibility, and developing analytics and reporting. This role involves setting standards for 340B-related activities, overseeing audits and data management, and driving innovation with AI-powered solutions. The director provides data-driven recommendations, ensures compliance with regulations, manages vendor contracts, and collaborates with various internal teams to advise on operational strategy and business implications.

Must Have

• Lead daily operations across key 340B COE workstreams
• Develop and maintain 340B-related processes, standards, SLAs, and training
• Oversee program integrity activities, including Good Faith Inquiries (GFIs), audits, and diversion activity identification
• Oversee covered entity (CE) eligibility requests, reviews, and approvals
• Lead the design and implementation of enterprise 340B reporting
• Manage enterprise 340B data and reporting environment
• Lead development of innovative analytic methodologies and tools
• Provide insights and data-driven recommendations
• Update operational processes to maintain ongoing compliance with Federal and State 340B regulations
• Select, evaluate, and manage vendors and third-party contracts
• Drive continuous process improvement and operational compliance tracking
• Serve as the escalation point for internal and vendor performance and compliance issues
• Serve as a key point of collaboration with product/TA pricing, access, and brand leads
• Bachelor’s degree
• 8+ years of experience in pharmaceutical operations, government pricing, or compliance management
• Strong knowledge of the 340B Drug Pricing Program, including manufacturer requirements, chargebacks, and covered entity relationships
• Experience managing and transforming 340B-related data (e.g., claims, chargebacks, rebates)
• Demonstrated success leading operations, process improvement, and analytics development in a matrixed organization
• Excellent problem-solving, analytical, and collaboration skills with proven ability to translate complex data into insights

Good to Have

• Advanced degree (MBA, MPH, or MHA)
• Prior experience leading 340B or government pricing operations and analytics within a major biopharmaceutical organization
• Familiarity working with and managing AI-powered data analytics tools and solutions

Perks & Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP)
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support
• Paid Time Off: flexible time off (unlimited, with manager approval) for US Exempt Employees
• Paid Time Off: 160 hours annual paid vacation for new hires with manager approval for Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees
• Paid Time Off: 11 paid national holidays
• Paid Time Off: 3 optional holidays
• Paid Time Off: unlimited paid sick time (based on eligibility)
• Paid Time Off: up to 2 paid volunteer days per year (based on eligibility)
• Paid Time Off: summer hours flexibility (based on eligibility)
• Paid Time Off: leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs (based on eligibility)
• Paid Time Off: annual Global Shutdown between Christmas and New Years Day
• Global platform and benefits for physical, mental, financial and social wellbeing
• Global platform to reward your achievements (Recognition)
• Generous time off to rest and recharge
• Best-in-class benefits (Health Benefits)
• 8 People & Business Resource Groups

Life at BMS

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The Senior Director, 340B Business Optimization & Analytics Lead manages a team executing day-to-day operations of the 340B Center of Excellence (COE) including program integrity activities, covered entity eligibility processing, and development of supporting analytics and reporting. This position also develops standards and expectations for teams outside of the 340B COE (e.g., claims processing) ensuring teams are properly trained and execute 340B-related activities in a consistent, timely, and compliant manner.

Responsibilities:

• Lead the team responsible for daily operations across key 340B COE workstreams, ensuring efficient, consistent, and compliant execution, in alignment with the organization’s 340B strategy and enterprise policies and procedures
• Develop and maintain 340B-related processes, standards, SLAs, and training for internal COE operations and for business functions conducting 340B-related activities outside the COE
• Oversee program integrity activities, including Good Faith Inquiries (GFIs), audits, and diversion activity identification in coordination Legal and external partners to ensure consistent issue identification, escalation, and resolution
• Oversee covered entity (CE) eligibility requests, reviews, and approvals related to 340B Program Eligibility Membership
• Lead the design and implementation of enterprise 340B reporting, including financial impact and exposure analysis
• Manage enterprise 340B data and reporting environment, ensuring accuracy and readiness to support program integrity efforts and leadership reporting
• Lead development of innovative analytic methodologies and tools (including AI-powered solutions) in collaboration with US Pricing, Finance, Trade, BI&T, and external vendors to manage 340B-related data aggregation and validation using internal and external platforms and data sources
• Provide insights and data-driven recommendations to the Director, 340B Strategy & Innovation and Executive Director, 340B COE Lead to guide priorities and decision-making
• Update operational processes in collaboration with the Director, 340B Strategy & Innovation, US Policy, and Legal teams to maintain ongoing compliance with Federal and State 340B regulations and ensure operational alignment with the organization’s 340B strategy
• Select, evaluate, and manage vendors and third-party contracts, including those supporting GFIs, audits, and data analytics, ensuring adherence to service-level expectations
• Drive continuous process improvement and operational compliance tracking, ensuring timely resolution of issues and enhancing efficiency across 340B operations
• Serve as the escalation point for internal and vendor performance and compliance issues, ensuring risks are identified, communicated, and mitigated through structured processes
• Serve as a key point of collaboration with product/TA pricing, access, and brand leads to educate them on 340B and advise on operational strategy and business implications

Qualifications:

• Bachelor’s degree required; advanced degree (MBA, MPH, or MHA) preferred
• 8+ years of experience in pharmaceutical operations, government pricing, or compliance management
• Strong knowledge of the 340B Drug Pricing Program, including manufacturer requirements, chargebacks, and covered entity relationships
• Experience managing and transforming 340B-related data (e.g., claims, chargebacks, rebates)
• Demonstrated success leading operations, process improvement, and analytics development in a matrixed organization
• Excellent problem-solving, analytical, and collaboration skills with proven ability to translate complex data into insights that drive business and policy decisions
• Prior experience leading 340B or government pricing operations and analytics within a major biopharmaceutical organization is preferred
• Familiarity working with and managing AI-powered data analytics tools and solutions is a plus

#-LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $212,050 - $256,954

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1597631 : Senior Director, 340B Business Optimization & Analytics