Sr Support Engineer 1 - Control-M Admin, Shell/Powershell, Control-M EM/Server

We are seeking a skilled Control-M Engineer to design, implement, and maintain enterprise batch scheduling and workload automation solutions. This role involves managing end-to-end batch processing, troubleshooting job failures, optimizing schedules, and ensuring business-critical processes run efficiently. Responsibilities include installing, configuring, and upgrading Control-M components, managing environments, designing batch schedules, onboarding applications, monitoring performance, and providing incident response. The engineer will also implement API-based integrations, maintain documentation, and ensure compliance with security standards, collaborating with various teams for seamless execution and disaster recovery.

Must Have

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience)
• 5 to 8 years of hands-on experience administering BMC Control-M in large enterprise environments
• Strong knowledge of Control-M architecture (EM, Server, Agent, Plugins)
• Job scheduling, calendars, and dependencies
• Control-M Workload Automation and Automation API
• Proficiency in shell scripting, Python, or PowerShell for automation
• Familiarity with Windows, Linux/Unix operating systems
• Understanding of ITIL processes (Incident, Problem, Change Management)
• Strong troubleshooting, analytical, and communication skills

Sr Support Engineer 1 - Control-M Admin, Shell/Powershell, Control-M EM/Server

Scope:

• We are seeking a skilled Control-M Engineer to design, implement, and maintain enterprise batch scheduling and workload automation solutions. The role involves managing end-to-end batch processing, troubleshooting job failures, optimizing schedules, and ensuring business-critical processes run efficiently and reliably. You will work closely with application, infrastructure, and support teams to deliver highly available, secure, and scalable workload automation services.

What you’ll do:

• Install, configure, upgrade, and patch Control-M (Server, Agent, and EM components).
• Manage Control-M environments across development, testing, and production.
• Design, develop, and maintain batch schedules and job flows.
• Onboard new applications and workloads into Control-M.
• Ensure schedules meet SLAs and optimize execution time.
• Proactively monitor batch job performance and address failures.
• Troubleshoot job and environment issues, performing root cause analysis.
• Provide timely incident response and resolution to minimize downtime.
• Implement API-based integrations with third-party tools and cloud environments (AWS, Azure, GCP).
• Leverage Control-M Automation API and job templates for consistent deployment.
• Maintain operational documentation, runbooks, and procedures.
• Ensure adherence to change management, security, and compliance standards.
• Partner with application owners, DBAs, and platform teams for seamless batch execution.
• Support disaster recovery and business continuity planning for Control-M infrastructure.

What we are looking for:

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
• 5 to 8 years of hands-on experience administering BMC Control-M in large enterprise environments.
• Strong knowledge of Control-M architecture (EM, Server, Agent, Plugins).
• Job scheduling, calendars, and dependencies .
• Control-M Workload Automation and Automation API .
• Proficiency in shell scripting, Python, or PowerShell for automation.
• Familiarity with Windows, Linux/Unix operating systems.
• Understanding of ITIL processes (Incident, Problem, Change Management).
• Strong troubleshooting, analytical, and communication skills.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.