Strategic Partner Manager

About Zapier

We're humans who simply think computers should do more work.

At Zapier, we’re not just making software—we’re building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. You’ll collaborate with brilliant people, use the latest tools, and leverage the flexibility of remote work. Your work will directly fuel our customers’ success, and as they grow, so will you.

Hi there!

We are seeking a highly motivated and product-obsessed Strategic Partner Manager to take the lead in building and maintaining relationships with some of our largest, most strategic partners.

Strategic Partnerships can mean so many different things at different companies, so before you apply, let us explain what it means at Zapier. The Partnerships team generates outsized impact with our biggest partners. With 8,000+ partners in our ecosystem (and growing), this team focuses on developing meaningful partnerships with market leaders in AI/SaaS/Technology that can significantly impact our growth by co-developing integrated product experiences and promoting them to our common users at scale. We create first-of-their-kind product experiences with partners that will be seen by millions of users, ensure our most popular integrations are continuously improved, and develop custom joint marketing campaigns to drive increased awareness and activation.

As a Strategic Partner Manager, you will be responsible for a focused portfolio of new and existing strategic partners. You’ll educate, motivate, and secure commitments from these partners, resulting in compelling product experiences that bring new enterprises to Zapier. This is the ideal position for entrepreneurial individuals who excel at understanding the needs of technology partners, are intrigued by innovative products and technologies, and can architect mutually beneficial growth strategies. Your ability to build relationships, both internally and externally, will be critical, as will be your resourcefulness, analytical skills, and grit.

Zapier is on a mission to make automation work for everyone—and our global, all-remote team is what makes this work possible. If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

• Our Commitment to Applicants
• Culture and Values at Zapier
• Zapier Guide to Remote Work
• Zapier Code of Conduct
• Diversity and Inclusivity at Zapier

About You

You’ve done this before. You have 8+ years of experience developing partnerships and net-new business, particularly with larger, more complex technology partners. You can point to a portfolio of multiple high-value partnerships and/or deals that you led from start to finish.

You’re a relationship builder. You easily connect with individuals and identify areas of collaboration. You have the ability to navigate large organizations and find/influence the key decision makers. Prior experience working with or within large technology companies is important.

You have prior sales experience. You have experience pitching, negotiating, and winning new business, crafting your own narratives, and operating under revenue-based performance goals. Bonus points if you’ve managed co-selling programs with large enterprise partners.

You know SaaS. You have a deep understanding of SaaS partner ecosystems and experience in developing and creating win-win co-developed product experiences. Ideally, you’re already a subject matter expert in a key category where Zapier operates.

You have product and marketing savvy. You have an intuition for a partner's product and can quickly assess what product challenges Zapier can help solve. You will be expected to quickly build credibility with internal and external Product Managers and GTM counterparts.

You’re technical, and eager to use AI to increase your impact. You’re able to assess a partner’s product + APIs, understand where a partnership with Zapier can add value, and provide guidance to external + internal developers on how a co-developed product solutions can/should look. You may not be a coder by trade, but you’re comfortable using AI tools to generate prototypes, and you can hold your own in conversations with product and engineering teams.

You are data driven. You use data to develop strategy, and have comfort self-serving the insights you need from BI tools. You measure your work and outcomes with our strategic partners to ensure continued performance.

You’re an excellent communicator. You understand the value we provide to partners and can transparently articulate your point of view to partners and internal stakeholders in both verbal and written formats. We are, and always have been, a 100% remote team, and writing is our primary means of communication at Zapier.

You get Zapier. You’re already familiar with the workflow automation space. Deep understanding of Zapier and our ecosystem is a strong requirement for this role.

Things You’ll Do

• Build, grow, and own external partner relationships for Zapier, establishing Zapier as the automation partner-of-choice in the market, managing a pipeline of partnership opportunities from ideation to execution
• Work with Zapier’s most strategic partners to co-develop best-in-class product solutions + experiences for our shared users.
• Develop, negotiate, pilot, and scale new revenue and distribution models for Zapier hand-in-hand with strategic partners and internal product + go-to-market teams
• Support go-to-market efforts for Zapier’s current & future products where partners play a key role
• Move large projects forward by driving internal & external alignment with a diverse group of cross-functional stakeholders, including Product, Operations, Data, Marketing, Legal
• In addition to traveling for company/team summits, you will meet in person with strategic Zapier partners at least quarterly, most of whom are located in the San Francisco Bay area.

How to Apply

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of education or companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource

for a list of countries where we currently cannot have Zapiens permanently working.