Talent Acquisition Specialist - Temporary

3 Weeks ago • 1-2 Years • Human Resource

Job Summary

Job Description

Keywords Studios seeks a temporary Talent Acquisition Specialist in Tokyo (approximately 6 months, potential for extension) to support their significant growth. Responsibilities include high-volume multilingual recruitment for entry-level and Player Engagement roles, developing job descriptions, sourcing candidates through various methods, conducting interviews, onboarding new hires, creating recruitment reports, building candidate relationships, and contributing to Keywords' employment branding. The ideal candidate will have 1-2 years of experience in multilingual customer support recruitment, proficiency in English and Japanese, and experience with various interview formats and sourcing techniques. The role requires strong communication, organizational skills, and the ability to work effectively in a fast-paced environment.
Must have:
  • Bilingual (EN/JP)
  • Multilingual customer support recruitment experience
  • 1-2 years recruitment experience (BPO or multilingual)
  • Interview & sourcing techniques knowledge
  • ATS & resume database proficiency
  • Excellent communication skills
Good to have:
  • Interest in games
  • Experience with employment laws
Perks:
  • Competitive compensation package
  • Good benefits
  • Casual, fun, productive, and supportive working environment

Job Details

Keywords have a successful track record in identifying and integrating acquisitions. We look for a strong fit in terms of culture as we seek to build our expertise, geographical reach, and scale. We work closely with our newly acquired teams integrating them effectively to support their growth and leverage the synergies available across the group. Keywords values positive minded individuals who think creatively and will proactively seek out opportunities to advance the growth initiatives of Keyword’s businesses.

People that work at Keywords are passionate, talented, committed and resourceful. Human talent is our most valuable resource and as a business, we thrive on diversity, celebrate uniqueness and work as teams whether we are physically together in one of our 50 studios around the world or working together virtually. We provide a competitive compensation package, good benefits and a casual, fun, productive and supportive working environment. We empower people to perform to the best of their ability with our “can do” attitude. We appreciate and embrace flexibility and learn at every opportunity to grow ourselves through experience, training and tackling new challenges. This is what makes us Keywordians.

Are you a passionate recruiter with interest in games?

We are now looking for an Talent Acquisition Specialist in Tokyo to join the our Global Talent Acquisition Team, as we go through a period of significant growth. This position is initially temporary (around 6 months) but can convert into a long term relationship. The purpose of the role is to help find and retain excellent employees. You will be entrusted with an ongoing quest to discover talent, build a strong employment brand and ensure great relationships with both candidates and employees.

Responsibilities

  • Help drive high volume multilingual recruitment for entry level and other Player Engagement positions.
  • Develop and update job descriptions and job specifications;
  • Perform job and task analysis to document job requirements and objectives;
  • Prepare recruitment materials and post jobs to appropriate job boards;
  • Source and recruit candidates by using different recruitment methods, databases, social media, direct search etc;
  • Screen candidates resumes and job applications;
  • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule;
  • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes;
  • Onboard new employees in order to become fully integrated;
  • Monitor and apply HR recruiting best practices;
  • Support providing analytical and well documented recruiting reports to the rest of the team;
  • Act as a point of contact and build influential candidate relationships during the selection process;
  • Act as a team player towards the Global Talent Acquisition team of Player Engagement.
  • Ensure a high-quality candidate experience for internal as well as external talent; continuously improve ways of communicating with, attracting and engaging external talent;
  • Contribute to the further development of Keywords employment branding;
  • Participate as required in offsite recruitment fairs and events.

Requirements

  • Bilingual level in EN and JP.
  • Strong experience multilingual customer support recruitment.
  • At least 1-2 years of experience in recruitment ideally on BPO or multilingual recruitment;
  • Hands-on experience with various interview formats (e.g. phone, Teams);
  • Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search);
  • Proficiency with Applicant Tracking Systems and resume databases;
  • Excellent interpersonal skills at all levels and both written and verbal communication skills;
  • Experience of working in a fast-paced and deadline driven environment;
  • Comfortable working with in-house and remote teams;
  • Demonstrate resourcefulness, initiative, and ambition to meet deadlines;
  • General knowledge of various employment laws and practices relating to recruitment;
  • Functional knowledge of Microsoft Office and Google suite;
  • Highly organized with great attention to detail;
  • Interest in games would be ideal.

Our recruitment team will conduct full online recruitment to accommodate those interested in applying.

Good luck and we look forward to meeting you

Benefits

Role Information: EN

Studio: Keywords Studios

Location: Asia Pacific, Japan, Tokyo

Area of Work: Player Engagement

Service: Engage

Employment Type: Temporary

Working Pattern: Remote

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About The Company

At Keywords, we deliver clients the benefits of the strengthened Engage service line, combining our Player Support and Marketing offerings.

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