As an Operations Specialist at Apple Retail, you will ensure smooth product flow by managing inventory, maintaining product availability, and supporting Apple preservation standards. You will handle receiving, counting, returning, and shipping tasks, fulfill product requests for customers and team members, and assist with demo and restocking. This role requires a detail-oriented, organized self-starter who can prioritize tasks in a fast-paced, team-oriented environment, contributing to an exceptional customer experience.

Must Have

• Maintain product availability for customers.
• Perform inventory tasks (receiving, counting, returning, shipping).
• Complete product fulfillment and delivery.
• Support Apple preservation standards.
• Work flexible retail schedule (nights, weekends, holidays).
• Ability to lift and carry products.
• Focus on customer experience.
• Be detail-oriented and organized.
• Prioritize workload.
• Work in a team environment.
• Handle confidential information.

Good to Have

• Enthusiasm and product expertise to drive sales.
• Curiosity and openness to learning.
• Ability to help team members grow.

US-Operations Specialist

Fairfax Corner, Virginia, United States

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members. You engage with enthusiasm and apply product expertise to offer recommendations that help drive sales and support the overall customer experience.

Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes. Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience. Use communication and training resources to keep up to date with inventory process changes. Perform demo and restocking tasks to support technology and merchandising priorities. Support the Operations Lead with the implementation and maintenance of Apple preservation standards. Perform other tasks as needed, including but not limited to supporting customer-facing activities. Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn. Demonstrate Apple’s values of inclusion and diversity in daily activities.

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Be able to lift and carry product to various locations within and nearby the store.

• You can:
• Focus on the customer experience, with an emphasis on serving both the internal and external customer.
• Be a self-starter who is detail-oriented and organized.
• Prioritize workload and meet deadlines in a fast-paced environment.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Be trusted with sensitive or confidential information, keeping with Apple’s core values.
• Be curious and open to learning from others and helping each other grow.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Apple accepts applications to this posting on an ongoing basis.