Activate Games

Team Lead (Store Supervisor)

Game Facilitator (Store Associate)

Store Leader (Store Manager)

The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their visit and to oversee all staff on shift, providing them with guidance and assistance as needed. They are expected to lead by example, modeling behaviors around attendance, attitude, and attention to detail. This is a full-time position.

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Enter the Game – Activate, coming soon to Tukwila (Seattle)</h1><p class="my-4 text-gray-700 leading-relaxed">Activate is a technology company building interactive gaming facilities across US, Canada, and into global markets. We take entertainment into the future by fusing technology and physical activity to create live-action gaming experiences. To learn more about us, click <a href="https://www.youtube.com/watch?v=Fp8mpM1cD2k" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a> and follow us on <a href="https://www.instagram.com/activategames/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Instagram</a> and <a href="https://www.facebook.com/activategames/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Facebook</a> @activategames.</p><p class="my-4 text-gray-700 leading-relaxed">The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their visit to Activate and to oversee all staff on shift, providing them with guidance and assistance as needed. They have overall expectations to lead by example, model behaviours around attendance, attitude, and attention to detail. This is a full-time position at our store located at 300 Andover Park W Tukwila, Washington 98188.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Essential Duties and Responsibilities:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Customer and Store Operations</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Responsible to answer phones and emails and capitalize opportunities to accommodate customer needs; troubleshoot challenges around bookings to secure them</li><li class="leading-relaxed">Assist customer at check-in, completing daily cash out sheets accurately, creating and receiving invoices, taking payments, and perform overrides at check-in</li><li class="leading-relaxed">Resolve customer complaints and escalate to the Store Leader as required</li><li class="leading-relaxed">Effective communication to their team and customers of the status of the facility including each room to ensure the best customer experience</li><li class="leading-relaxed">Aware of all Activate Programs, ensure they are applied in compliance with company standards</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">People Leadership</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Train new employees, lead with knowledge, maintaining a key focus on customer success</li><li class="leading-relaxed">Coach and foster relationships with incoming potential customers, existing employees and management</li><li class="leading-relaxed">Oversee staff and delegate tasks, supporting them throughout the scheduled shift</li><li class="leading-relaxed">Facilitate solution minded processes for customer questions, complaints and issues, lead and emulate Activate values</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Maintenance and Inventory</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Understand and assess maintenance requirements related to inventory management and componentry</li><li class="leading-relaxed">Maintain the rooms by delegating cleaning, painting, and any required maintenance</li><li class="leading-relaxed">Receive, track, and maintain inventory for all maintenance, merchandise, and vending products and communicate needs to the Store Leader</li><li class="leading-relaxed">Identify maintenance needs and work with Store Leader on provisioning appointments when necessary, keep updated and accurate notes of related activities</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Working Environment:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks</li><li class="leading-relaxed">Capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store</li><li class="leading-relaxed">While performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time</li><li class="leading-relaxed">Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours</li><li class="leading-relaxed">Regular use of maintenance equipment such as hand and power tools, with occasional use of ladder</li><li class="leading-relaxed">Must be comfortable working in an environment with bright flashing lights, loud music, and fog</li><li class="leading-relaxed">Must be able to work day, evening, and weekend shifts (ability to work various shifts starting as early as 8 am and ending at 1 am is required)</li><li class="leading-relaxed">Wearing personal protective equipment (PPE), properly handling and storing cleaning chemicals, and following established safety protocols</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Qualifications:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1-2 years of previous experience in a similar role with strong focus in engaging customer relations is preferred</li><li class="leading-relaxed">Demonstrated collaborator and previous experience overseeing a team of 10+ is an an asset</li><li class="leading-relaxed">Proficient in the use of hand and power tools</li><li class="leading-relaxed">Proficiency in Microsoft Office and related software is an asset</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Perks:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive wage</li><li class="leading-relaxed">Benefits package (Medical, Dental, Vision, and Basic Life Insurance)</li><li class="leading-relaxed">Paid time off</li><li class="leading-relaxed">Casual dress</li><li class="leading-relaxed">Fun and dynamic work environment</li><li class="leading-relaxed">On-site parking</li></ul><p class="my-4 text-gray-700 leading-relaxed">Successful completion of a criminal record check is a condition of employment for this position.</p><p class="my-4 text-gray-700 leading-relaxed">Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact <a href="mailto:hr@playactivate.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">hr@playactivate.com</a> which is an email monitored for this purpose.</p><p class="my-4 text-gray-700 leading-relaxed">We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.</p>

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At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In this year-round role, you'll lead a team of exterior service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will be instrumental in maintaining our exterior spaces, fostering a safe and clean environment for our valued customers.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Position Summary...</h3><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you'll do...</h3><p class="my-4 text-gray-700 leading-relaxed">At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In this year- round role, you'll lead a team of exterior service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will be instrumental in maintaining our exterior spaces, fostering a safe and clean environment for our valued customers.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>You can be successful if you have:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum of 2 years' experience in the commercial landscaping/exterior building maintenance and leading teams</li><li class="leading-relaxed">Proven leadership skills with the ability to facilitate required on the job training on processes, equipment usage and asset safety practices to ensure an injury free working environment</li><li class="leading-relaxed">Proficiency in utilizing technology (phones, tablets, laptops) for work order management and record-keeping</li><li class="leading-relaxed">Willingness and ability to perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks with or without the use of specialized equipment</li><li class="leading-relaxed">Knowledge of planting, pruning techniques, and pest/disease management through chemical applications</li><li class="leading-relaxed">Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance</li><li class="leading-relaxed">Strong customer service orientation, with the ability to troubleshoot and prioritize work</li><li class="leading-relaxed">Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Education</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">High school diploma or equivalent is required</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Certifications</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hold a valid, state-issued driver's license with a clean driving record and ability to pass a Motor Vehicle Record (MVR) report</li></ul><p class="my-4 text-gray-700 leading-relaxed">At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. 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Benefits are subject to change and may be subject to a specific plan or program terms.</p><p class="my-4 text-gray-700 leading-relaxed">For information about benefits and eligibility, see <a href="https://bit.ly/3iOOb1J" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">One.Walmart</a>.</p><p class="my-4 text-gray-700 leading-relaxed">The hourly wage range for this position is $26.00-$51.00*</p><p class="my-4 text-gray-700 leading-relaxed">*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.</p><p class="my-4 text-gray-700 leading-relaxed">Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. 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If none are listed, there are no minimum qualifications.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">21 years of age or older.</li><li class="leading-relaxed">Valid, state-issued driver’s license.</li><li class="leading-relaxed">No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.</li><li class="leading-relaxed">No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.</li><li class="leading-relaxed">No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.</li><li class="leading-relaxed">No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle.</li><li class="leading-relaxed">Successful completion of a DOT physical and medical certification within 90 days of hire.</li><li class="leading-relaxed">As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.</li><li class="leading-relaxed">2 years’ experience in the landscaping/gardening industry.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Qualifications...</h3><p class="my-4 text-gray-700 leading-relaxed">Outlined below are the optional preferred qualifications for this position. 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Programming Patterns

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Team Lead (Store Supervisor)

Team Lead (Store Supervisor)

Team Lead (Store Supervisor)

Team Lead (Store Supervisor)

Game Facilitator (Store Associate)

Store Leader (Store Manager)

Team Lead (Store Supervisor)

Game Facilitator (Store Associate)

Store Leader (Store Manager)

Job Details