AidKit

Senior Program Manager

Full-Stack Software Engineer

Application Review & Support Specialist

Application Engineer (Contract Position)

Application Specialist

Growth Marketer

AidKit is seeking a Senior Program Manager to lead program implementation for its cutting-edge cash assistance technology. This contract position, expected through December 2026, involves driving program lifecycle, building partner relationships, collaborating on tool design, ensuring dignified user experience, and managing programs with data-driven decisions. The role requires a commitment to direct aid and a recipients-first mindset, focusing on streamlining aid delivery for diverse populations.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About AidKit</h3>AidKit’s cutting-edge technology transforms complex cash assistance programs into streamlined, secure, and dignified experiences. By seamlessly connecting applicants to vital resources, we're making aid radically accessible for diverse populations—including unhoused and unbanked. From simplifying complex benefits modernization projects for state agencies to standing up efficient disaster relief programs, AidKit helps it’s partners deliver aid with dignity.We were our own first customer—AidKit started as a nonprofit initiative born from the need to support systematically excluded workers during the early days of the COVID-19 pandemic. Today, AidKit provides the technology backbone for some of the nation's most innovative public safety net programs, having distributed hundreds of millions of dollars to people in need.As we continue to grow rapidly, the opportunity for impact is immense. Apply to join our team if you're seeking meaningful work in an environment that trusts your judgment and values your unique contributions.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>We are looking for a talented Senior Program Manager to lead program implementation.Please note: This is a contract position tied to the funding duration of specific grants or contracts. The position is expected to continue through December 31, 2026, with the possibility of extension contingent upon the renewal or extension of funding.Your role will require you to:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive the direction of the overall program lifecycle, assuring that all aspects of AidKit are being used correctly and effectively by partners and recipient, that the assistance dollars are reaching recipients in a timely manner, and that reporting and reconciliation processes are completed.</li><li class="leading-relaxed">Build and manage lasting relationships with our key government and non-profit partners.</li><li class="leading-relaxed">Collaborate with our customers, partners, and the AidKit technical team to design and build the tools to support financial assistance programs</li><li class="leading-relaxed">Take responsibility for ensuring accessible design and dignified user experience by performing user experience testing, gathering and implementing feedback from stakeholders, and translating program needs to our software engineers</li><li class="leading-relaxed">Manage the program using data driven decisions using data analysis and visualization tools</li><li class="leading-relaxed">Drive resolution of critical issues for customers, partners, and beneficiaries, including root cause analysis and course corrections resulting in more efficient program implementation</li><li class="leading-relaxed">Manage multiple programs simultaneously</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About You</h3>_Minimum Requirements_<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You are located in the US</li><li class="leading-relaxed">You care deeply about the mission of direct aid and supporting anyone who needs help, no matter where they come from</li><li class="leading-relaxed">You are committed to putting the people we serve first and using the recipients-first mindset as a compass to guide decision making</li><li class="leading-relaxed">You are driven, deliberate, and analytical</li><li class="leading-relaxed">You are a team player and you know when to ask for help</li><li class="leading-relaxed">You have a bachelor’s degree and 5+ years of professional experience in program management or a masters’ degree and 3+ years of professional experience (assuming relevant coursework). We will also consider those with equivalent experience.</li><li class="leading-relaxed">You have experience working with or for nonprofits, NGOs, or in the human services sector. Bonus if your background include delivering services to vulnerable populations domestically or internationally</li><li class="leading-relaxed">You have a proven track record of managing multiple programs simultaneously</li><li class="leading-relaxed">You have previous experience implementing technology to meet program needs</li><li class="leading-relaxed">You are tech-savvy; comfortable with data and databases</li><li class="leading-relaxed">You are outcomes-oriented and able to manage a variety of internal and external stakeholders to keep programs on schedule and deliver results</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Compensation and Location</h3>For this full-time contract position, you can work from anywhere in the United States. The salary range for this role is $110,000 - $140,000.**Benefits:** We reinforce a culture of dignity, autonomy, and trust by actively taking an interest in and supporting employee’s lives outside of work. We also provide a comprehensive benefits package including:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fair Salaries that are transparent and competitive, with a maximum ratio of 3:1 between the highest and lowest paid employees at the company.</li><li class="leading-relaxed">Fully remote work setting with home office setup and maintenance stipends.</li><li class="leading-relaxed">Unlimited paid time off</li><li class="leading-relaxed">Retirement plan with 401K matching</li><li class="leading-relaxed">Health benefits (for you and your family)</li><li class="leading-relaxed">Flexible schedule</li><li class="leading-relaxed">Generous 16-week paid parental leave</li><li class="leading-relaxed">Professional development support</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Our Team</h3>AidKit is a fully-remote workplace with virtual headquarters in Colorado, with employees from coast to coast in the continental United States.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How to Apply</h3>To apply for this position, please submit your resume and a personalized cover letter explaining your interest in the role and how your experience aligns with our needs. Note that AidKit values authenticity and carefully reads cover letters with an eye towards learning something real about you and your interest in joining our team.Please submit cover letters and resumes in .PDF format. Video and slide deck cover letters are also acceptable. We review applications on a rolling basis and will contact qualified candidates for interviews. Thank you for your interest in joining the AidKit team!Due to the high volume of applications, our hiring team is not able to field requests for feedback or informational interviews sent via LinkedIn or email. If you are a good match for the role, our team will reach out to you directly.**AidKit is an equal opportunity employer.**We encourage candidates from all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability, or any other dimension of diversity, to apply. We understand that diversity goes beyond checkboxes and that true innovation thrives when a variety of voices and ideas come together. **You don't need to meet every criteria listed to apply. We value unique experiences and believe that diversity drives innovation. Applications will be accepted until the position is filled, with the review process beginning immediately.**The pay range for this role is:100,000 - 140,000 USD per year (United States)Apply nowProgram ManagementRemote (Denver, Colorado, US)Share on:Apply now

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Attentive is an AI-powered mobile marketing platform. This role is for a Senior Software Engineer on the Machine Learning Platform (MLOps) team. The team builds and maintains a foundational ML platform, enabling Attentive’s ML practice to impact AI product suites. This involves developing tools for training, inference, and deploying ML models with high velocity, performance, and reliability. The engineer will drive architectural roadmap and operate ML data, tooling, serving, and inference layers.

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Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>We’re looking for a self-motivated, highly driven Senior Software Engineer to join our Machine Learning Platform (MLOps) team. As a team, we enable Attentive’s Machine Learning (ML) practice to directly impact Attentive’s AI product suite through the tools to train, inference, and deploy ML models with higher velocity and performance, while maintaining reliability. We build and maintain a foundational ML platform spanning the full ML lifecycle for consumption by ML engineers and data scientists. This is an exciting opportunity to join a rapidly growing ML Platform team at the ground floor with the ability to drive and influence the architectural roadmap enabling the entire ML organization at Attentive. This team and role is responsible for building and operating the ML data, tooling, serving, and inference layers of the ML platform. We are excited to bring on more engineers to continue expanding this stack.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Accoplish</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Expand, mature, and optimize our ML platform built around cutting edge tooling like Ray, MLFlow, Metaflow, Argo, and Spark to support traditional, deep learning, and reinforcement learning ML models</li><li class="leading-relaxed">Build and mature capabilities to support CPU / GPU clusters, model performance monitoring, drift detection, automated roll-outs, and improved developer experience</li><li class="leading-relaxed">Build, operate, and maintain a low-latency, high volume ML serving layer covering both online and batch inference use cases</li><li class="leading-relaxed">Orchestrate Kubernetes and ML training / inference infrastructure exposed as an ML platform</li><li class="leading-relaxed">Expose and manage environments, interfaces, and workflows to enable ML engineers to develop, build, and test ML models and services</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your Expertise</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have been working in the areas of ML Platform / MLOps / Platform Engineering / DevOps / Infrastructure for 5+ years, and have an understanding of gold standard practices and best in class tooling for ML</li><li class="leading-relaxed">Your passion is exposing platform capabilities through interfaces that enable high performance ML practices, rather than designing ML experiments (this team does not directly develop ML models)</li><li class="leading-relaxed">You understand the key differences between online and offline ML inference and can voice the critical elements to be successful with each to meet business needs</li><li class="leading-relaxed">You understand the importance of CI/CD in building high-performing teams and have worked with tools like Jenkins, CircleCI, Argo Workflows, and ArgoCD</li><li class="leading-relaxed">You are passionate about observability and worked with tools such as Splunk, Nagios, Sensu, Datadog, New Relic</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Sample Projects</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design and implement an online inference pipeline with champion/challenger shadow model testing</li><li class="leading-relaxed">Scale real-time feature streaming use cases to handle low-latency, high-volume RL use cases</li><li class="leading-relaxed">Build a universal data access layer (DAL) and serving interface to expose predictions to different parts of Attentive’s products</li><li class="leading-relaxed">Mature platform interfaces toward full self-service for stakeholders</li><li class="leading-relaxed">Improve existing build and release pipelines for better reliability and Python package management</li></ul>You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.For US based applicants:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The US base salary range for this full-time position is $170,000 - $230,000 annually + equity + benefits</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Equity is a substantial part of the total compensation package</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Our salary ranges are determined by role, level and location</li></ul>#LI-MDK1Attentive Company ValuesDefault to Action - Move swiftly and with purposeBe One Unstoppable Team - Rally as each other’s championsChampion the Customer - Our success is defined by our customers' successAct Like an Owner - Take responsibility for Attentive’s successLearn more about AWAKE, Attentive’s collective of employee resource groups.If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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