Our purpose is to have fun while creating fun

Arkadium

Director, Data and Insights

Data Analyst

The Director of Data and Insights role leads the evolution of Arkadium’s data function, responsible for building a modern, scalable data platform; enabling AI-powered self-service analytics; and identifying opportunities to commercialize Arkadium’s data assets. The role involves leading data platform modernization, AI-enabled analytics, data commercialization strategy, insight generation and communication, and leadership and team development. This involves architecting data ecosystems, ensuring data integrity, building self-service analytics, identifying data monetization opportunities, translating data into actionable insights, and managing a team of data professionals.

<p>At Arkadium our purpose is to have fun while creating fun - and that’s exactly what we’ve been doing for 20 years. We’re the creators behind the world’s most-played games. From the Solitaire that came on your Windows machine, to hundreds of other games you’ve come to know and love - you can find our games on Arkadium.com, iOS, Android, and lots of other big sites worldwide.&nbsp;&nbsp;&nbsp;&nbsp;</p><p>As a proud Evergreen business our values of Fierce Drive, Positive Energy and Living Full Lives are the driving force behind how we run and the choices we make.&nbsp;&nbsp;&nbsp;&nbsp;</p><p>We’re privately held (aka stable and reasonable about growth), founder-led (aka passionate about our craft) and we consistently rank as a “Best Place to Work” (aka not your typical games company).&nbsp;&nbsp;&nbsp;&nbsp;</p><p>Why Join Arkadium?&nbsp;</p><p></p><ul><li>Shape the future of a data-first gaming company with high visibility and executive backing&nbsp;</li></ul><ul><li>Be part of a mission-driven culture that values curiosity, clarity, and community&nbsp;</li></ul><ul><li>Build foundational capabilities that will drive long-term innovation and growth&nbsp;</li></ul><p></p><p>Interested in becoming an Arkadian? We’d love to hear from you!</p><p></p><p><strong>Overview</strong></p><p>We are seeking a strategic and technically grounded Director of Data &amp; Insights to lead the evolution of Arkadium’s data function. This role is responsible for architecting a modern, scalable data platform; enabling AI-powered self-service analytics; and identifying opportunities to commercialize Arkadium’s data assets in a future-proof way.&nbsp;</p><p>This leader must bring deep technical expertise, strong business acumen, and a storytelling mindset—able to extract meaningful insights from complex data and communicate them clearly to technical and non-technical audiences alike to influence decision-making at all levels.&nbsp;</p><p></p><h3><strong>Responsibilities</strong></h3><p></p><p><strong>Data Platform Modernization&nbsp;</strong></p><p></p><ul><li>Lead the development of a modern cloud-based data ecosystem using tools such as Databricks, Power BI, AppInsights, and Hotjar&nbsp;</li></ul><ul><li>Oversee data ingestion, transformation (ETL/ELT), governance, and storage in scalable environments (e.g., Snowflake, GCP/AWS)&nbsp;</li></ul><ul><li>Ensure data accuracy, integrity, and privacy compliance (GDPR, CCPA) across the organization&nbsp;</li></ul><p></p><p><strong>AI-Enabled Analytics &amp; Self-Service Insights&nbsp;</strong></p><p></p><ul><li>Build and scale self-service analytics capabilities for business users, powered by AI and automated insights&nbsp;</li></ul><ul><li>Promote consistent use of Power BI dashboards, embedded insights, and smart alerting for operational excellence&nbsp;</li></ul><ul><li>Collaborate with internal stakeholders to create intuitive tools that support faster, data-informed decision-making&nbsp;</li></ul><p></p><p><strong>Data Commercialization Strategy&nbsp;</strong></p><p></p><ul><li>Identify high-value opportunities to generate business impact through monetization of data assets&nbsp;</li></ul><ul><li>Partner with legal, engineering, and leadership teams to define and operationalize compliant and scalable use of data externally&nbsp;</li></ul><ul><li>Lead development of internal pilots or proofs-of-concept to test data use in partner-facing initiatives&nbsp;</li></ul><p></p><p><strong>Insight Generation &amp; Communication&nbsp;</strong></p><p></p><ul><li>Translate raw data into actionable insights, trends, and narratives to support strategy, marketing, product, and finance decisions&nbsp;</li></ul><ul><li>Present findings to senior leadership and cross-functional teams using compelling visuals and business framing&nbsp;</li></ul><ul><li>Guide the business in interpreting data patterns to improve outcomes across user engagement, monetization, and operational efficiency&nbsp;</li></ul><p></p><p><strong>Leadership &amp; Team Development&nbsp;</strong></p><p></p><ul><li>Manage and mentor a growing team of data engineers, analysts, and scientists&nbsp;</li></ul><ul><li>Define the long-term vision and roadmap for data and insights as a key enabler of company growth&nbsp;</li></ul><ul><li>Act as a trusted advisor to the executive team on data opportunities, risks, and emerging technologies&nbsp;</li></ul><p></p><p><strong>Leadership &amp; Team Development&nbsp;</strong></p><p></p><ul><li>Manage and mentor a growing team of data engineers, analysts, and scientists&nbsp;</li></ul><ul><li>Define the long-term vision and roadmap for data and insights as a key enabler of company growth&nbsp;</li></ul><ul><li>Act as a trusted advisor to the executive team on data opportunities, risks, and emerging technologies&nbsp;</li></ul>

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<div>Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. 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Their work plays a key role in identifying and eliminating performance bottlenecks and inefficiencies, which helps avoid costly hardware upgrades and unnecessary software licensing. This not only leads to significant cost savings but also enhances the organization's ability to maximize return on investment (ROI) while delivering a seamless customer experience</span></div><div><br></div><div><b>What You'll Do:</b><ul><li><b>Production performance issue analysis and troubleshooting.</b></li><li>Establish performance benchmarks for the Coupa platform</li><li>Design, implement and maintain a performance certification test harness</li><li><b>Troubleshoot complex configuration, infrastructure, networking, and application problems that could impact the performance or capacity of the product.</b></li><li>Collaborate with Product Management, Development Engineering, and Cloud Infrastructure teams to find the optimal way to scale applications and the infrastructure.</li><li>Provide technical assistance to improve system performance, capacity, reliability, and scalability.</li><li>Monitor and manage production performance using automation and modern DevOps tools.</li><li>Proactive end-to-end cluster scalability, performance, and exceptions analysis.</li><li>Analyze root cause for latency in individual components and across the system.</li><li>Continually look for opportunities to improve our platform, process, and business.</li><li>Be an evangelist for performance best practices and tools</li></ul></div><div><br></div><div><b>What You Will Bring to Coupa:</b><ul><li>At least 8 years of experience in<b> Performance Analysis and troubleshooting of production systems</b></li><li>Domain expert on public cloud, distributed system, micro services architecture and capacity planning</li><li>Experienced in <b>Performance engineering design, implementing, and automating benchmarks</b></li><li>Proven experience in <b>performance, scalability analysis and optimizations&nbsp;&nbsp;</b></li><li>Demonstrated knowledge of systems software and understand the impact of locking, caching and I/O on software performance</li><li><b>Proven Performance tuning experience for infrastructure, platforms, and application</b></li><li>Proven track record in bringing clarity to ambiguous situations. 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Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.&nbsp;</div><div><br></div><div>Please be advised that inquiries or resumes from recruiters will not be accepted.</div><div><br></div><div>By submitting your application, you acknowledge that you have read <a href="https://www.coupa.com/privacy-policy"><u>Coupa’s Privacy Policy</u></a> and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.</div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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