SOFTWARE SOLUTIONS FOR ENERGY AND BEYOND Founded in 2010, BaxEnergy is a multinational company operating out of the Free Mind Foundry, an International Cooperation Hub located in South Italy. BaxEnergy has been acquired by Yokogawa Electric Corporation. Founded in Tokyo in 1915, Yokogawa continues to work toward a sustainable society through its 17,000+ employees in a global network of 127 companies spanning 59 countries.

Baxenergy

Technical Support Engineer

SCADA Engineer

IT Specialist

Project Manager

As a Technical Support Engineer at BaxEnergy, you will be the initial point of contact for technical issues, providing prompt and effective assistance to customers. You will be responsible for diagnosing and resolving software-related problems, working collaboratively with internal teams, and contributing to the continuous improvement of our support services. This involves troubleshooting software issues, documenting solutions, collaborating with various teams, providing customer guidance, gathering feedback, and staying updated with industry trends. You'll be integral in ensuring seamless operation of software solutions, minimizing client downtime, and contributing to both daily support activities and strategic improvement initiatives.

Software solutions for energy and beyond
BaxEnergy is more than just a technology company. Our mission is to leverage technology to make people's lives and the world we live in more sustainable.
We are looking for talented people who stand out and who are eager to do the best job of their life while supporting others in doing the same. Our team values ​​cross-team collaboration and the innovation that each member can bring.
We believe that different backgrounds, experiences and perspectives can help us think big, drive innovation and succeed together.
Company Description
BaxEnergy&nbsp;provides software solutions for the visualization, analysis and optimization of cross-technology renewable energy power plants distributed all over the world. The company provides extensive domain expertise combined with the latest intelligent technology to develop next-gen asset management platforms. More recently, the company has developed technologies and products for energy trading, power forecasting, industrial battery storage management and other solutions for the management and monitoring of charging stations for electric vehicles. The monitoring platform, Energy Studio Pro®, enables its owner to fully monitor and remote control wind, photovoltaic, hydroelectric and geothermal power plants, as well as co-generation plants, gas turbines, thermoelectric power stations and electric charging stations.
We Are
A group of passionate thinkers with the obsession of making business scalable and profitable, in energy and beyond.&nbsp;We do it&nbsp;just using our creativity, passion for innovation and rock-solid software. At BaxEnergy, passion for&nbsp;technology&nbsp;innovation is what moves&nbsp;us, and we work every day to turn it into cutting-edge software solutions destined to many different scenarios. Energy feeds technology and technology feeds us. We love to push ourselves farther, working closely&nbsp;with our partners&nbsp;for the same goals. We strive to meet and exceed the expectation of our customers worldwide. Their success is our success.&nbsp;
Vision
We&nbsp;believe that renewable energies are fundamental for mankind, and innovation and technology are the key factors to foster their growth.
The aim of BaxEnergy is to make renewable energy easier, more efficient, affordable and secure, contributing to building a greener world for the benefit of present and future generations.
Mission&nbsp;
Our mission is to offer innovative best-in-class solutions for clean renewable energy, where we are pioneers.
By combining extensive domain expertise with the latest cutting-edge technologies, we deliver innovative turn-key solutions to visualize and analyze power plants’ data, optimizing operations across multiple technologies and manufacturers.
What we do and how we do it
Whenever we design a new feature, the development team focuses on one thing: the people who will use it.
Our team values ​​cross-team collaboration and the innovation that each member can bring. We believe this is the best way to create a product that is useful and which will fully satisfy our customers and with a lasting impact over time.
Job Description
We are looking for a Technical Support Engineer with proven experience in technical support, software troubleshooting, and customer assistance, ideally within the software or renewable energy sectors.
The candidate, reporting directly to the Head of Technical Support, will be responsible for ensuring seamless operation of our software solutions, minimizing downtime for clients, and contributing to both daily support activities and strategic improvement initiatives.
Your Role
As a Technical Support Engineer, you will be the first point of contact for technical issues, providing timely and effective assistance to customers. You will diagnose and resolve software-related problems, collaborate with internal teams, and contribute to the continuous improvement of our support services.

Key Responsibilities:
· Troubleshoot and resolve software issues to minimize client downtime
· Document solutions and build a knowledge base for common problems
· Work closely with project managers and engineers to address client-specific needs
· Liaise with the Head of Technical Support to streamline processes and improve service quality
· Provide customers with guidance, best practices, and technical assistance
· Gather and report customer feedback to help enhance our products
· Collaborate with product and R&amp;D teams to drive software improvements
· Maintain and update technical documentation, user manuals, and FAQs
· Stay up to date with the latest product developments and industry trends
· Participate in training sessions and workshops to enhance your expertise

What We’re Looking For:
· Bachelor’s degree in Computer Science, Engineering, or a related technical field
· Strong troubleshooting and problem-solving skills
· Knowledge of renewable energy systems, monitoring platforms, or control solutions is a plus
· Excellent communication skills—able to explain technical concepts clearly
· A team player with strong collaboration skills
· Well-organized with keen attention to detail
What We’re Looking For:
· Bachelor’s degree in Computer Science, Engineering, or a related technical field
· Strong troubleshooting and problem-solving skills
· Knowledge of renewable energy systems, monitoring platforms, or control solutions is a plus
· Excellent communication skills—able to explain technical concepts clearly
· A team player with strong collaboration skills
· Well-organized with keen attention to detail
Place of employment: Acireale
Working hours: 40 hours per week from Monday to Friday

The search is also aimed at candidates belonging to the protected categories under Law 68/199

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In this role, you will be leading a complex client program focused on Health Savings Account (HSA) solutions, partnering with U.S.-based healthcare benefit administrators to drive the successful launch and adoption of our platform. As a Program Manager, you will be responsible for orchestrating cross-functional teams to deliver seamless, compliant, and scalable solutions. You will work closely with clients and internal stakeholders to ensure program alignment, execution, and long-term success. This high-impact, client-facing role involves program planning, execution, risk management, and governance, ensuring on-time, on-quality, and on-budget delivery, contributing to the organization's growth in the rapidly evolving health-tech space.

Associate Product Manager II

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by <a href="https://en.wikipedia.org/wiki/BhavinTurakhia" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Bhavin Turakhia</a> and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. 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As a Program Manager, you will be responsible for orchestrating cross-functional teams to deliver seamless, compliant, and scalable solutions. You will work closely with clients and internal stakeholders, including Product, Engineering, Compliance, Operations, and Data, to ensure program alignment, execution, and long-term success.This is a high-impact, client-facing role where you will play a central part in program planning, execution, risk management, and governance. Your role will be crucial in ensuring the on-time, on-quality, and on-budget execution of the program. By driving operational excellence and client satisfaction, you will directly contribute to the growth and strategic success of the organization in the rapidly evolving health-tech space.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Planning and Strategy - Collaborate with client counterparts to understand the overall scope of the program, timelines, bottlenecks, and other key factors, and develop a high-level strategy and plan to achieve the strategic objectives and business goals.</li><li class="leading-relaxed">Program execution and governance - Make significant contributions to the overall program execution. Ensure that all rituals are followed religiously, risks are identified well in advance and communicated, work on mitigation plans, and ensure that asynchronous updates are shared with relevant stakeholders without fail. Lead the daily and weekly cadences, as well as governance calls with senior client counterparts.</li><li class="leading-relaxed">Collaboration - Liaising with various product and release engineering teams at Zeta to assess the scope of changes a solution under consideration may require and determine a feasible, optimal release date that meets all business requirements.</li><li class="leading-relaxed">Platform understanding - Develop a deep understanding of the Tachyon platform and associated functional and technical concepts, including various types of product and policy configurations, platform capabilities around integration and extension mechanisms, data transmission, and data migration. Be hands-on and try out the various platform capabilities, including APIs, etc., to build a first-hand understanding and know-how of the platform.</li><li class="leading-relaxed">Stakeholder Management - Work closely with both external stakeholders (clients, vendors, etc.) and internal stakeholders (solution engineers, data engineers, product teams, etc.) to ensure smooth program execution. Also, work with the respective teams to handle any issues or escalations reported by the client or vendors.</li><li class="leading-relaxed">Resource Management -Identify and allocate resources, including budget, personnel, and equipment, to ensure effective utilization. Develop and manage the program budget, ensuring cost-effectiveness</li><li class="leading-relaxed">Change Management-Implement effective change control processes to manage alterations to the program scope, schedule, and resources. Communicate changes to stakeholders and ensure alignment.</li><li class="leading-relaxed">Training - Complete the courses that form part of the training curriculum to deepen your understanding of the Tachyon Platform and its various modules.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Data-oriented</li><li class="leading-relaxed">Bias for action</li><li class="leading-relaxed">Exceptional program management skills</li><li class="leading-relaxed">Logically strong first principles thinker</li><li class="leading-relaxed">Excellent written/verbal communication and interpersonal skills, especially with external stakeholders</li><li class="leading-relaxed">Excellent interpersonal, organizational, leadership and mentoring ability</li><li class="leading-relaxed">Rigorous attention to detail</li><li class="leading-relaxed">Ability to thrive in ambiguous business environments and scale with limited resources</li><li class="leading-relaxed">Strong understanding of project management methodologies, processes, and tools.</li><li class="leading-relaxed">Ability to understand technical concepts on SaaS offerings via cloud (AWS), APIs, etc.</li><li class="leading-relaxed">Self-motivated with a drive to learn and adapt to new and ever-changing project demands</li><li class="leading-relaxed">Strong stakeholder relationship management skills – able to influence and manage the expectations of senior executives internally and externally.</li><li class="leading-relaxed">Hands-on, i.e. ‘roll-up-your sleeve’ attitude</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Experience & Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of experience in Technology and Delivery roles,</li><li class="leading-relaxed">Must have been involved in managing and delivering large cross-functional programs from inception to launch</li><li class="leading-relaxed">Prior experience in a client-facing role with medium to large clients</li><li class="leading-relaxed">Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus</li><li class="leading-relaxed">Enterprise SaaS company should have some or all of the following characteristics : Software Characteristics Must have APIs & Implementation must involve some degree of integration with other systems</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equal Opportunity</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.