 Betfair

Exchange Operator (Full-Time & Part-Time available)

Customer Service Operator (Part-Time, Day Team)

CRM Manager

Betfair Australia seeks a detail-oriented Exchange Operator to manage, load, and administer racing and sports markets on the Betfair Exchange.  Responsibilities include loading and updating market data, activating live betting markets across multiple channels, sourcing and inputting results, settling markets, performing admin tasks on live and in-play betting, updating betting rules, assisting in tool development, and ensuring operational standards are met. The ideal candidate has knowledge of wagering or the industry, strong data entry and numerical skills, keen attention to detail, self-management capabilities, and an understanding of racing codes.  Both full-time (40 hours) and part-time (20 hours) positions are available.

<section aria-labelledby="job-description-title" class="styles--3vx-H" data-ui="job-description"><h2 id="job-description-title">Description</h2><div><p>Betfair is a disruptor bringing innovation and competition to the Australian sports betting industry while operating responsibly and following regulations to protect the community. </p><p></p><p>Betfair Australia is seeking a highly detailed focused and energetic <strong>Exchange Operator </strong>to join our Exchange Operations team on a <strong>full-time (40 hours) </strong>or <strong>part-time (20 hours)</strong> basis. This role is responsible for managing, loading and administering racing and sport markets offered on the Betfair Exchange.</p><p></p><p>We have a team full of passionate, energetic, great people, with a genuine determination to try and create a working environment that is safe and supportive for everyone, we even won the <a tabindex="0" data-role="button-link" class="button--2de5X button--14TuV tertiary--1JsWJ external" rel="nofollow noreferrer noopener" target="_blank" href="https://work180.com/en-au/for-women/employer/betfair-australia">WORK180</a> award last year for our commitment to employee support and safety, which we are very proud of.&nbsp; Being a strong data-driven business; using cutting edge and digital innovative marketing technology, we service a sophisticated customer base, offering a different way for punters to engage with racing and sport. </p></div></section><section aria-labelledby="job-requirements-title" class="styles--3vx-H" data-ui="job-requirements"><h2 id="job-requirements-title">Requirements</h2><div><p><strong>What we are looking for: </strong></p><p>&nbsp;</p><ul> <li>A superstar who has a passion for sport and/or racing!</li> <li>A gun who thrives in a fast paced, high pressure and team environment</li> <li>Someone who prides themselves on their attention to detail, accuracy and numerical skills </li> </ul><p>&nbsp;</p><p><strong>With great progression, career development opportunities and the chance to work with the latest technology, a normal day in the role of the Exchange Operator includes:</strong></p><p></p><ul> <li>Loading and updating data for the display of betting markets on to the Betfair Exchange</li> <li>Activating “live” betting markets for accurate presentation across multiple channels</li> <li>Sourcing and inputting data for sports and racing results and settling markets</li> <li>Performing admin on “live” and “in-play” betting markets</li> <li>Updating relevant betting rules for different betting markets</li> <li>Assisting in the development of internal tools and ensuring operational standards are adhered to</li> </ul><p>&nbsp;</p><p><strong>But there is a catch. To be in the running for this great role, you should have:</strong></p><p></p><ul> <li>Knowledge of wagering or the industry with a passion for sports and/or racing</li> <li>Strong data entry and numerical skills</li> <li>Keen attention to detail</li> <li>Ability to self-manage and demonstrate time management skills</li> <li>An understanding of the three racing codes is an advantage!</li> <li>The ability to identify opportunities for improvement</li> <li>You like hanging out with and being part of a team</li> </ul></div></section><section aria-labelledby="job-benefits-title" class="styles--3vx-H" data-ui="job-benefits"><h2 id="job-benefits-title">Benefits</h2><div><p><strong>Sound like you’d be a good fit? Well check out what we provide our passionate people:</strong></p><p></p><ul> <li>Incredibly flexible working arrangements.</li> <li>Tailored leave options – competitive parental leave, cultural leave swap, volunteer leave, study leave etc.</li> <li>A genuine focus on personal and professional development - including a combination of incredible internal Leadership Development Programs, peer to peer learning and self-chosen learning opportunities.</li> <li>Up to $2000 per year for you to choose how you spend through our much loved BestYou program.</li> <li>An ongoing commitment to Diversity and Inclusion.</li> <li>Supportive wellbeing initiatives including access to our Employee Assistance Program.</li> <li>A dedicated internal events team focused on bringing a mix of educational, social, celebratory, and philanthropic activities,</li> <li>A generous bonus scheme – if we win, you win! And we like to win<br> <br> </li> </ul><p><strong>Interested? </strong></p><p>At Betfair we are committed to building a workplace where everyone can fulfil their full potential. We pride ourselves on fostering an environment where all employees feel welcome and included.</p><p>&nbsp;</p><p>We encourage people of all walks of life, abilities, and backgrounds to apply.</p><p>&nbsp;</p><p>We are proudly a WORK180 endorsed employer for women, to learn more of our commitment to Diversity and Inclusion please visit <a tabindex="0" data-role="button-link" class="button--2de5X button--14TuV tertiary--1JsWJ external" rel="nofollow noreferrer noopener" target="_blank" href="https://work180.com/en-au/for-women/employer/betfair-australia.">https://work180.com/en-au/for-women/employer/betfair-australia.</a></p><p>&nbsp;</p><p>Studies show that women are likely to only apply for a job if they meet 100% of the criteria outlined in the job ad. Even if you don’t hit 100%, click apply! You never know where it may lead to.</p><p>&nbsp;</p><p>Interested in applying? Please click Apply now and submit an up to date Cover Letter and Resume.</p><p>&nbsp;</p><p>We are committed to responding to all candidates within four weeks of application.</p></div></section>