Creating revolutionary open-ended conversational applications through breakthrough research.

Character.AI

Lead, Product Strategy & Operations

Software Engineer, Growth

Data Scientist, Post Training

Lead Growth Product Manager

Software Engineer, Machine Learning Infrastructure

Research Engineer, ML Systems (All Industry Levels)

Staff Software Engineer, Applied ML

Product Manager, Engagement

The Lead, Product Strategy & Operations role at Character.AI involves working closely with leadership and cross-functional teams to define and execute long-term strategic initiatives. Responsibilities include identifying and solving complex problems, structuring and launching strategy workstreams (developing hypotheses, conducting analysis, synthesizing recommendations), providing analytics for business planning, preparing presentations for leadership, and aligning cross-functional teams on recommendations and launch plans.  The ideal candidate possesses a deep understanding of the product landscape and strong analytical and problem-solving skills, with experience in a fast-paced environment.  This role is crucial for charting Character.AI's future direction and requires significant collaboration with product, engineering, research, and business leaders.

<div class="_descriptionText_4fqrp_201">About this jobThe <a target="_blank" rel="noopener noreferrer nofollow" href="http://Character.AI">Character.AI</a> Strategy &amp; Operations team focuses on our highest priorities, solving complex, ambiguous problems that span early state growth initiatives, investing in our largest product or business areas, making major operational or organizational changes, and assessing strategic rationale for <a target="_blank" rel="noopener noreferrer nofollow" href="http://Character.AI">Character.AI</a> external investment opportunities.&nbsp; Throughout, the team provides analytics-based insights, ensures cross-functional alignment of goals and execution, helps <a target="_blank" rel="noopener noreferrer nofollow" href="http://Character.AI">Character.AI</a> teams drive the most important strategic initiatives, and advises our senior leadership on the best path forward.&nbsp;&nbsp;Successful candidates for this role will have a deep understanding of the product landscape, including trends, players, technologies, and underlying dynamics.&nbsp; They will partner with cross-functional teams and executives, and communicate their insights and recommendations to product leaders and executives.This role is located in one of the San Francisco Bay Area office locations.&nbsp;ResponsibilitiesIn this role, you will work closely with the <a target="_blank" rel="noopener noreferrer nofollow" href="http://Character.AI">Character.AI</a> leadership team as well as leaders across the product, engineering, research, and business organizations to help chart the long-term direction for <a target="_blank" rel="noopener noreferrer nofollow" href="http://Character.AI">Character.AI</a>.&nbsp; This role includes the following responsibilities:<ul style="min-height:1.5em"><li>Work on the priorities of <a target="_blank" rel="noopener noreferrer nofollow" href="http://Character.AI">Character.AI</a>’s leadership and determine how to best solve the company’s opportunities and challenging problems.</li><li>Structure, launch, and drive strategy workstreams including developing hypotheses, designing work plans, conducting analysis (including financial models), analyzing market / competitive trends, assessing business drivers and operating metrics, synthesizing recommendations on business decisions, and catalyzing launches with cross-functional teams.</li><li>Provide analytics and decision support for the planning and steering of the business.&nbsp;&nbsp;</li><li>Prepare presentations and communicate findings to <a target="_blank" rel="noopener noreferrer nofollow" href="http://Character.AI">Character.AI</a>’s leadership and the broader organization.</li><li>Work with cross-functional teams to align on recommendations, financial and headcount investments, and launch plans.</li></ul>Qualifications<ul style="min-height:1.5em"><li>Masters’ degree or equivalent in business, marketing, analytical, engineering, or other related quantitative discipline (e.g. MBA).</li><li>8+ years of experience in management consulting, strategy, finance, business operations, corporate strategy, investment management, product management, or similar at a leading startup, tech/media company and/or strategy consulting.</li><li>Experience working in an ambiguous and rapidly changing environment.</li><li>Quantitative, analytical and conceptual problem solving skills combined with business acumen.</li><li>Experience structuring and solving product problems, and influencing product decisions to move insights to action.</li></ul><h2>About Character.AI</h2>Founded in 2021, Character is a leading AI company offering personalized experiences through customizable AI 'Characters.' As one of the most widely used AI platforms worldwide, Character enables users to interact with AI tailored to their unique needs and preferences.In just two years, we achieved unicorn status and were named Google Play's AI App of the Year – a testament to our groundbreaking technology and vision.Ready to shape the future of Consumer AI? 🚀 At Character, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.Compensation Range: $150K - $300K</div>