<p><span style="color: rgba(0, 0, 0, 0.6);">Software Development</span></p>

Clearwater Analytics

IT Specialist

Technical Account Management Associate

Software Development Manager

Sr. Software Development Engineer

IT Support Engineer

Vice President, Sr. Account Manager

Senior Client Engineer

Senior Subject Matter Expert - Professional Services

Core Data Product Analyst

We are seeking an IT Support Specialist to provide technical support in our Chicago office of 200+ users. The ideal candidate will have strong hardware knowledge, including laptop memory replacement and processor troubleshooting, along with experience in warranty replacements. Proficiency in Microsoft Intune is essential, particularly in application packaging, device management, and onboarding through Autopilot. Candidates should also possess solid admin capabilities in Outlook within a 365 environment, encompassing mail trace, distribution list creation, and Exchange troubleshooting. A background in Azure administration, including MFA resets and group management, and on-prem Active Directory tasks such as user membership management is required. Basic PowerShell skills for investigative purposes and familiarity with Apple Business Manager and Jamf—specifically application packaging, device locking, and password resets—are also necessary. This role demands strong troubleshooting abilities, excellent communication skills, and the capacity to thrive in a fast-paced environment.

Subject Matter Expert - Implementations

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Summary:</h2><p class="my-4 text-gray-700 leading-relaxed">We are seeking an IT Support Specialist to provide technical support in our Chicago office of 200+ users. The ideal candidate will have strong hardware knowledge, including laptop memory replacement and processor troubleshooting, along with experience in warranty replacements. Proficiency in Microsoft Intune is essential, particularly in application packaging, device management, and onboarding through Autopilot.</p><p class="my-4 text-gray-700 leading-relaxed">Candidates should also possess solid admin capabilities in Outlook within a 365 environment, encompassing mail trace, distribution list creation, and Exchange troubleshooting. A background in Azure administration, including MFA resets and group management, and on-prem Active Directory tasks such as user membership management is required. Basic PowerShell skills for investigative purposes and familiarity with Apple Business Manager and Jamf—specifically application packaging, device locking, and password resets—are also necessary.</p><p class="my-4 text-gray-700 leading-relaxed">This role demands strong troubleshooting abilities, excellent communication skills, and the capacity to thrive in a fast-paced environment</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Technical skills:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide technical support to a team of 200+ users in an office environment.</li><li class="leading-relaxed">Troubleshoot and perform hardware repairs, including laptop memory replacement, processor troubleshooting, and warranty replacements.</li><li class="leading-relaxed">Administer Microsoft Intune, including:</li><li class="leading-relaxed">Packaging applications for deployment.</li><li class="leading-relaxed">Managing hardware by wiping and locking devices.</li><li class="leading-relaxed">Onboarding devices through Autopilot and manually adding them as needed.</li><li class="leading-relaxed">Support Microsoft Outlook within the 365 environment, which includes:</li><li class="leading-relaxed">Mail trace investigations.</li><li class="leading-relaxed">Building and managing distribution lists.</li><li class="leading-relaxed">Troubleshooting Exchange-related issues.</li><li class="leading-relaxed">Administer Azure services, including:</li><li class="leading-relaxed">Multi-Factor Authentication (MFA) resets.</li><li class="leading-relaxed">Session resets for users.</li><li class="leading-relaxed">Creation and management of user groups.</li><li class="leading-relaxed">Manage on-prem Active Directory tasks such as:</li><li class="leading-relaxed">Group creation.</li><li class="leading-relaxed">User membership management and permissions.</li><li class="leading-relaxed">Utilize basic PowerShell for investigative purposes, such as:</li><li class="leading-relaxed">Retrieving IP addresses.</li><li class="leading-relaxed">Locating DNS information.</li><li class="leading-relaxed">Analyzing network connections.</li><li class="leading-relaxed">Administer Apple Business Manager and Jamf, including:</li><li class="leading-relaxed">Packaging applications.</li><li class="leading-relaxed">Locking devices.</li><li class="leading-relaxed">Resetting Jamf passwords.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Basic skills:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with networks, firewalls/security, and operating systems.</li><li class="leading-relaxed">Ability to lift 50 pounds safely.</li><li class="leading-relaxed">Self-motivated and Self-organized.</li><li class="leading-relaxed">Basic mechanical aptitude.</li><li class="leading-relaxed">Ability to troubleshoot first tier computer hardware and software issues.</li><li class="leading-relaxed">Excellent attention to detail and strong documentation skills.</li><li class="leading-relaxed">Outstanding verbal and written communication skills.</li><li class="leading-relaxed">Strong organizational and interpersonal skills.</li><li class="leading-relaxed">Exceptional problem-solving abilities.</li><li class="leading-relaxed">Collaborates well with other teams.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven experience as an IT Support Specialist or similar role.</li><li class="leading-relaxed">Strong hardware knowledge, particularly with laptops, including memory and processor issues.</li><li class="leading-relaxed">Familiarity with Microsoft Intune in an administrative capacity.</li><li class="leading-relaxed">Proficient in Microsoft Outlook and Exchange within a 365 environment.</li><li class="leading-relaxed">Knowledge of Azure administration, including MFA and user group management.</li><li class="leading-relaxed">Experience with on-prem Active Directory administration.</li><li class="leading-relaxed">Basic PowerShell experience.</li><li class="leading-relaxed">Familiarity with Apple Business Manager and Jamf administrative tasks.</li><li class="leading-relaxed">Assembles workstations including mechanical standing desks.</li><li class="leading-relaxed">Unboxes and organizes inventory items.</li><li class="leading-relaxed">Receives and organizes inventory while maintaining inventory tracking system.</li><li class="leading-relaxed">Installs IT equipment inclusive of TVs.</li><li class="leading-relaxed">Provides third tier IT support to employees and business resolving moderate to complex problems and tickets as a member of the Help Desk Team.</li><li class="leading-relaxed">Responds to escalated employee issues and incidents in a proactive, timely fashion</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Education & Experience:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Degree in information technology or certifications in CompTIA A+, Udemy IT Help Desk Professional, Microsoft IT Support, Apple Support.</li><li class="leading-relaxed">3+ years of relevant experience</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we offer:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Business casual atmosphere in a flexible working environment</li><li class="leading-relaxed">Team focused culture that promotes innovation and ownership</li><li class="leading-relaxed">Access cutting edge investment reporting technology and expertise</li><li class="leading-relaxed">Defined and undefined career pathways allowing you to grow your own way</li><li class="leading-relaxed">Competitive medical, dental, vision, and life insurance benefits</li><li class="leading-relaxed">Maternity and paternity leave</li><li class="leading-relaxed">Personal Time Off and Volunteer Time Off to give back to the community</li><li class="leading-relaxed">RSUs as well as employee stock purchase plan and 401k with match</li><li class="leading-relaxed">Work from anywhere 3 weeks out of the year</li><li class="leading-relaxed">Work from home Fridays</li></ul>

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zeta

Program Manager - Chronos

Lead Software Development Engineer Backend

Software Development Engineer I - Frontend

Software Development Engineer II

Sr. Program Manager

Software Development Engineer in Test II

Program Manager

Site Reliability Engineer I

Data Scientist II

In this role, you will be leading a complex client program focused on Health Savings Account (HSA) solutions, partnering with U.S.-based healthcare benefit administrators to drive the successful launch and adoption of our platform. As a Program Manager, you will be responsible for orchestrating cross-functional teams to deliver seamless, compliant, and scalable solutions. You will work closely with clients and internal stakeholders to ensure program alignment, execution, and long-term success. This high-impact, client-facing role involves program planning, execution, risk management, and governance, ensuring on-time, on-quality, and on-budget delivery, contributing to the organization's growth in the rapidly evolving health-tech space.

Associate Product Manager II

<p class="my-4 text-gray-700 leading-relaxed">Zeta is a <strong>Next-Gen Banking Tech</strong> company that empowers banks and fintechs to launch banking products for the future. It was founded by <a href="https://en.wikipedia.org/wiki/Bhavin<em>Turakhia" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Bhavin Turakhia</a> and Ramki Gaddipati in 2015.</p><p class="my-4 text-gray-700 leading-relaxed">Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.</p><p class="my-4 text-gray-700 leading-relaxed">Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.</p><p class="my-4 text-gray-700 leading-relaxed">Zeta has over <strong>1700+ employees</strong> - with over <strong>70%</strong> roles in R&D - across locations in the <strong>US, EMEA, and Asia</strong>. Zeta has <strong>raised $400 million at a $2 billion valuation</strong> from Softbank, UHG, Mastercard, and other investors.</p><p class="my-4 text-gray-700 leading-relaxed">Learn more @ <a href="http://www.zeta.tech/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.zeta.tech</a>, <a href="https://careers.zeta.tech/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">careers.zeta.tech</a>, <a href="https://in.linkedin.com/company/zetasuite" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Linkedin</a>, <a href="https://twitter.com/zetasuite" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Twitter</a></p><p class="my-4 text-gray-700 leading-relaxed"><strong>About the Role</strong></p><p class="my-4 text-gray-700 leading-relaxed">In this role, you will be leading a complex client program focused on Health Savings Account (HSA) solutions, partnering with U.S.-based healthcare benefit administrators to drive the successful launch and adoption of our platform. As a Program Manager, you will be responsible for orchestrating cross-functional teams to deliver seamless, compliant, and scalable solutions. You will work closely with clients and internal stakeholders, including Product, Engineering, Compliance, Operations, and Data, to ensure program alignment, execution, and long-term success.</p><p class="my-4 text-gray-700 leading-relaxed">This is a high-impact, client-facing role where you will play a central part in program planning, execution, risk management, and governance. Your role will be crucial in ensuring the on-time, on-quality, and on-budget execution of the program. By driving operational excellence and client satisfaction, you will directly contribute to the growth and strategic success of the organization in the rapidly evolving health-tech space.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Planning and Strategy - Collaborate with client counterparts to understand the overall scope of the program, timelines, bottlenecks, and other key factors, and develop a high-level strategy and plan to achieve the strategic objectives and business goals.</li><li class="leading-relaxed">Program execution and governance - Make significant contributions to the overall program execution. Ensure that all rituals are followed religiously, risks are identified well in advance and communicated, work on mitigation plans, and ensure that asynchronous updates are shared with relevant stakeholders without fail. Lead the daily and weekly cadences, as well as governance calls with senior client counterparts.</li><li class="leading-relaxed">Collaboration - Liaising with various product and release engineering teams at Zeta to assess the scope of changes a solution under consideration may require and determine a feasible, optimal release date that meets all business requirements.</li><li class="leading-relaxed">Platform understanding - Develop a deep understanding of the Tachyon platform and associated functional and technical concepts, including various types of product and policy configurations, platform capabilities around integration and extension mechanisms, data transmission, and data migration. Be hands-on and try out the various platform capabilities, including APIs, etc., to build a first-hand understanding and know-how of the platform.</li><li class="leading-relaxed">Stakeholder Management - Work closely with both external stakeholders (clients, vendors, etc.) and internal stakeholders (solution engineers, data engineers, product teams, etc.) to ensure smooth program execution. Also, work with the respective teams to handle any issues or escalations reported by the client or vendors.</li><li class="leading-relaxed">Resource Management -Identify and allocate resources, including budget, personnel, and equipment, to ensure effective utilization. Develop and manage the program budget, ensuring cost-effectiveness</li><li class="leading-relaxed">Change Management-Implement effective change control processes to manage alterations to the program scope, schedule, and resources. Communicate changes to stakeholders and ensure alignment.</li><li class="leading-relaxed">Training - Complete the courses that form part of the training curriculum to deepen your understanding of the Tachyon Platform and its various modules.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Data-oriented</li><li class="leading-relaxed">Bias for action</li><li class="leading-relaxed">Exceptional program management skills</li><li class="leading-relaxed">Logically strong first principles thinker</li><li class="leading-relaxed">Excellent written/verbal communication and interpersonal skills, especially with external stakeholders</li><li class="leading-relaxed">Excellent interpersonal, organizational, leadership and mentoring ability</li><li class="leading-relaxed">Rigorous attention to detail</li><li class="leading-relaxed">Ability to thrive in ambiguous business environments and scale with limited resources</li><li class="leading-relaxed">Strong understanding of project management methodologies, processes, and tools.</li><li class="leading-relaxed">Ability to understand technical concepts on SaaS offerings via cloud (AWS), APIs, etc.</li><li class="leading-relaxed">Self-motivated with a drive to learn and adapt to new and ever-changing project demands</li><li class="leading-relaxed">Strong stakeholder relationship management skills – able to influence and manage the expectations of senior executives internally and externally.</li><li class="leading-relaxed">Hands-on, i.e. ‘roll-up-your sleeve’ attitude</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Experience & Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of experience in Technology and Delivery roles,</li><li class="leading-relaxed">Must have been involved in managing and delivering large cross-functional programs from inception to launch</li><li class="leading-relaxed">Prior experience in a client-facing role with medium to large clients</li><li class="leading-relaxed">Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus</li><li class="leading-relaxed">Enterprise SaaS company should have some or all of the following characteristics : Software Characteristics Must have APIs & Implementation must involve some degree of integration with other systems</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equal Opportunity</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.