Deliveroo

Warehouse Supervisor

Quality Assurance Manager (Contact Centre)

Operations Associate

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Senior Manager, Global Strategy and Governance, Deliveroo Hop 1P

Warehouse Supervisor, Bermondsey, Full Time

Store Manager

The Warehouse Supervisor at Deliveroo Hop in Bristol oversees order picking to meet time targets, communicates with riders for timely deliveries, manages the dispatch area and supports packing, ensures accurate scanning and claim logging, handles unloading and stock accuracy, collaborates with management for smooth site operations, maintains warehouse cleanliness and safety, and conducts H&S checks. Responsibilities include managing the team, training staff, and achieving operational goals. The role requires a hands-on approach, attention to detail, and the ability to hit target pick times. Prior experience in a similar environment (FMCG, retail, warehouse, last-mile delivery) is beneficial but not required.

Customer Care Manager

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 Warehouse Supervisor
Location: Bristol - Oxford Street - BS2
Hours: 37.5 hours per week (full time)
Pay: £13.20 per hour
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. . We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Deliveroo Hop
Deliveroo Hop launched in September 2021 and is Deliveroo's speedy grocery delivery service. Our mission is to deliver groceries to customers around the world in as little as 10 minutes - from the weekly shop, to a last minute dinner party or a late night snack. Working with trusted grocers, Deliveroo Hop promises to bring customers the very best products at lightning speed.
The team behind Deliveroo Hop are building a network of stores across London, the UK and International markets. Each delivery store is staffed with a team who have been specially trained to manage the operations, pick and pack orders in record time, with Deliveroo's 100,000 strong rider network completing all deliveries.
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What you'll be doing
<ul>
<li>Oversee that all orders are picked to meet time targets</li>
<li>Communicate with our riders to ensure our customers receive our deliveries promptly</li>
<li>Run the dispatch area and and support with packing delivery orders to send to our customers</li>
<li>Ensure all deliveries are scanned and appropriate claims are logged</li>
<li>Unload deliveries according to procedure, taking time to ensure accuracy of product locations and date rotation</li>
<li>Ensure stock counts are accurate and all areas counted</li>
<li>Partner with our Warehouse Assistant Manager and Warehouse Manager to ensure the site runs smoothly</li>
<li>Manage the warehouse remains clean and tidy at all time and that any hazards have been dealt with urgently</li>
<li>Complete H&amp;S checks and ensure that the warehouse and employees are diligently following company procedures throughout their shift</li>
</ul>
&nbsp;
Requirements
<ul>
<li>Previous experience in a similar environment is valued but not required (FMCG/Retail/Warehouse/Last mile delivery is a big plus)</li>
<li>Hands-on mentality and detailed oriented</li>
<li>Experience hitting goal targets (e.g. pick times)</li>
<li>A track record of attendance and punctuality</li>
<li>Demonstrated leadership and experience training other team members</li>
<li>Contribute to a positive working environment</li>
<li>Right to work in the UK</li>
</ul>
&nbsp;
What you'll receive
<ul>
<li>£13.20 hourly salary</li>
<li>Guaranteed 37.5 hours minimum per week</li>
<li>Weekly payroll</li>
<li>Permanent position</li>
<li>Lots of growth opportunities and on site training. This position can transition into a Warehouse Assistant Manager and Warehouse Manager!</li>
<li>Deliveroo Plus subscription which gives you access to exclusive offers and free delivery on selected orders.</li>
<li>Wide range of additional benefits including discounted gym subscription, wellbeing and pension contributions</li>
</ul>
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Workplace &amp; Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer multiple great benefits in areas including health, family, finance, community, convenience, growth and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an exciting space.

 

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