Back in the mid-2000s, when browser games were booming and virtual worlds were just getting started, FlowPlay saw a golden opportunity to build online communities around casual games.  Our journey led us to create an unprecedented massively multiplayer online (MMO) games platform that connects 75 million players around the world. While the platform and business strategy has evolved over the years, FlowPlay’s focus on community and technology innovation has never wavered.  As a self-publishing studio, we have the freedom to create games that we truly believe in, keeping players happy while exploring opportunities to enter untapped markets and cultivate new communities.

FlowPlay

Quality Assurance Associate

Part time Mandarin-Speaking Customer Service Agent

The Quality Assurance Associate at FlowPlay will test Real Money Gaming, social casino, and other online gaming products to ensure a high-quality experience. Responsibilities include executing test cases, completing checklists, performing regression testing, identifying and reporting bugs, participating in testing cycles, collaborating with developers, testing across multiple devices, providing feedback on usability, and assisting in testing marketing materials. This role requires attention to detail, effective communication, and the ability to work independently and within a team.

<h2>About FlowPlay</h2> 
FlowPlay is a dynamic game studio based in the heart of Seattle, creating community-focused virtual worlds since 2007. With a large global player base and multiple game worlds spanning both mobile and desktop platforms, we’re proud to deliver engaging, social gaming experiences. 
We’ve built an exceptional team over the years—with an average employee tenure of 7+ years—fostering a culture of collaboration, creativity, and long-term growth. We support a hybrid work environment, with team members working onsite in our employee-friendly office two days a week (Monday and Wednesday) and remotely on the remaining days. 
<h2>Position Summary</h2> 
The Quality Assurance Associate at FlowPlay is responsible for testing our Real Money Gaming, social casino, and other online gaming products to ensure a high-quality, bug-free experience for our players. This role involves thorough testing of new features, updates, and existing functionality across a variety of platforms and devices. 
<h2>Key Responsibilities</h2> 
<ul> 
 <li> Execute test cases and scenarios for new game features and updates 
 </li> 
 <li> Complete weekly maintenance checklists 
 </li> 
 <li> Perform regression testing on existing game functionality 
 </li> 
 <li> Identify, document, and report bugs using TestRail 
 </li> 
 <li> Participate in bi-weekly game update testing cycles 
 </li> 
 <li> Collaborate with developers and QA teammates to resolve issues 
 </li> 
 <li> Test across multiple devices and platforms 
 </li> 
 <li> Provide feedback on game usability and player experience 
 </li> 
 <li> Assist in testing marketing materials and in-game events 
 </li> 
 <li> Stay informed on game features and mechanics for comprehensive coverage 
 </li> 
</ul> 
<h2>Performance Expectations</h2> 
<ul> 
 <li> Clearly and concisely identify and report bugs 
 </li> 
 <li> Meet deadlines for testing cycles and updates 
 </li> 
 <li> Maintain strong attention to detail 
 </li> 
 <li> Proactively identify issues or areas for improvement 
 </li> 
 <li> Communicate effectively with team members and across departments 
 </li> 
</ul> 
<h2>Required Skills and Competencies</h2> 
<h3>Technical Skills</h3> 
<ul> 
 <li> Basic understanding of software testing principles 
 </li> 
 <li> Familiarity with bug tracking and test management tools 
 </li> 
 <li> General computer proficiency and ability to learn new tools quickly 
 </li> 
</ul> 
<h3>Soft Skills</h3> 
<ul> 
 <li> Strong attention to detail 
 </li> 
 <li> Effective written and verbal communication 
 </li> 
 <li> Ability to work independently and within a team 
 </li> 
 <li> Patience and persistence in problem-solving 
 </li> 
 <li> Flexibility to adapt to changing priorities 
 </li> 
</ul> 
<h2>Preferred Skills (Not Required)</h2> 
<ul> 
 <li> Experience with TestRail and TestFlight (training provided) 
 </li> 
 <li> Familiarity with social casino or online gaming platforms 
 </li> 
 <li> Basic understanding of game development processes 
 </li> 
</ul> 
<h2>Other Requirements</h2> 
<ul> 
 <li> High school diploma or equivalent (some college preferred) 
 </li> 
 <li> Passion for gaming and understanding player experiences 
 </li> 
 <li> Willingness to work flexible hours during testing cycles 
 </li> 
 <li> Strong analytical and critical thinking skills 
 </li> 
 <li> Eagerness to learn and grow within QA methodologies and tools 
 </li> 
</ul> 
<h2>Join the FlowPlay Team!</h2> 
At FlowPlay, we pride ourselves on being a company that we all love working for. We are regularly featured among the 20 best places to work in Seattle (according to Seattle Business Magazine), and our average tenure is nearly 8 years. Despite delivering large and successful games with global reach, we maintain a small team culture where each colleague’s impact is meaningful and visible. 
In employee surveys, our team consistently reports high satisfaction, noting how much they value working on games that bring people joy and the strong sense of camaraderie across departments. 
<h2>We Offer</h2> 
<ul> 
 <li> Fully-paid medical (PPO), dental, and vision plans 
 </li> 
 <li> 15 days PTO and 12 paid holidays annually, with PTO increasing based on tenure 
 </li> 
 <li> A hybrid work culture with two in-office days per week 
 </li> 
 <li> Catered meals on in-office days 
 </li> 
 <li> A fully stocked pantry of snacks and drinks 
 </li> 
 <li> Fun social gatherings and team-building events 
 </li> 
 <li> 401(k) plan with 4% company matching 
 </li> 
 <li> Long-term disability and life insurance 
 </li> 
 <li> FSA plans for medical and dependent care 
 </li> 
 <li> Competitive compensation, including: 
 <ul> 
 <li> Base salary: $25-32/hour 
 </li> 
 <li> Annual bonus 
 </li> 
 <li> Equity options 
 </li> 
 </ul> 
 </li> 
</ul>

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