<p>The in-game data platform for game publishers, tournaments organisers, and data consumers.</p>

GRID esports

Tournament Operations Associate

Are you passionate about esports and eager to help build global esports tournaments, both online and live? Do you enjoy building strong relationships with teams, talent, and partners to keep tournaments conflict-free? Are you detail-oriented, ensuring schedules, rules, and workflows run smoothly without errors? If yes, this role could be ideal for you! You will play a key role in producing world-class execution of tournament operations within GRID's Tournament Services department, focusing on seamless delivery, cost control, and adherence to operational standards. Your role will be deeply involved in maintaining predictable and dependable delivery of esports tournament productions, and supporting the development of new tournament properties.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Tournament Operations Associate</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Are you passionate about esports and eager to help build global esports tournaments, both online and live?</li><li class="leading-relaxed">Do you enjoy building strong relationships with teams, talent, and partners to keep tournaments conflict-free?</li><li class="leading-relaxed">Are you detail-oriented, ensuring schedules, rules, and workflows run smoothly without errors?</li></ul><p class="my-4 text-gray-700 leading-relaxed">If the answers to the above questions are yes, then this role could be ideal for you!</p><p class="my-4 text-gray-700 leading-relaxed">You will play a key role in producing world-class execution of tournament operations within GRID's Tournament Services department, focusing on seamless delivery, cost control, and adherence to operational standards. Your role will be deeply involved in maintaining predictable and dependable delivery of esports tournament productions, and supporting the development of new tournament properties.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you will do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own the day-to-day execution of assigned tasks in tournament operations, covering invites, scheduling, and admin workflows, interfacing with partners and internal teams where applicable</li><li class="leading-relaxed">Communicate clearly and professionally with teams, talent, and partners, resolving conflicts quickly</li><li class="leading-relaxed">Manage scheduling to avoid conflicts, aligning with tournament timelines, team availability, and production requirements</li><li class="leading-relaxed">Enforce rulebooks and formats consistently, ensuring compliance and clarity across all participants</li><li class="leading-relaxed">Support internal and external tournament operations stakeholders to ensure effective and professional tournament operations</li><li class="leading-relaxed">Create and maintain documentation (invites, brackets, Discord channels, etc.) that is complete and organised</li><li class="leading-relaxed">Maintain strong relationships with professional teams and external partners (e.g. HLTV, broadcast partners)</li><li class="leading-relaxed">Support the tournament operations team in administrative functions, such as legal team agreements and prize money invoicing</li><li class="leading-relaxed">Report on tournament delivery metrics, flagging risks, and supporting resolution of operational issues</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your skills will include</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong understanding of the esports ecosystem and tournament operations</li><li class="leading-relaxed">Proven experience in managing logistical and operational tasks for live or online events</li><li class="leading-relaxed">Ability to stay calm and effective under pressure, ensuring delivery in high-stakes environments</li><li class="leading-relaxed">Excellent communication, planning, and organisational skills</li><li class="leading-relaxed">Proficiency with tournament tools, scheduling, and relevant software (e.g. Google Drive, Discord)</li><li class="leading-relaxed">Familiarity with broadcast production workflows and content delivery is a plus</li><li class="leading-relaxed">A team-first mindset with the ability to build positive relationships internally and externally</li><li class="leading-relaxed">High-level English written and verbal proficiency, additional languages are a plus, incl. Russian, Ukrainian, Portuguese, Spanish</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Benefits of working at GRID</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Mental health support</li><li class="leading-relaxed">Flexible working conditions</li><li class="leading-relaxed">Company and team-wide events</li><li class="leading-relaxed">Work travel opportunities with travel insurance</li><li class="leading-relaxed">Training and development budget</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About our culture</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexibility: Work from the place that inspires and motivates you the most! From our awesome Berlin/ Wroclaw offices to the comfort of your own home. Meet up in person with your colleagues every so often, making use of the travel opportunities GRID offers</li><li class="leading-relaxed">Sustainability: We want our employees to be rested and able to perform. We offer a generous vacation allowance (28+ days a year) and the opportunity to speak with professional counselors to support mental health - covered by the business</li><li class="leading-relaxed">Pragmatic: GRID thrives on being rational, allowing us to make the best decisions rather than keeping to rigid processes and procedures that don’t work well for us</li><li class="leading-relaxed">Fostering growth: Empowering employees who are determined to grow by providing a self-development budget and strong career advancement opportunities. Support from your teammates to guide and encourage you to grow in your desired professional field</li><li class="leading-relaxed">Company culture: We believe a diverse industry is best served with an inclusive and diverse workforce. We have people based in over 24 countries, with recent employee surveys showing over 98% workplace satisfaction</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About GRID</h3><p class="my-4 text-gray-700 leading-relaxed">Founded in 2018 in Berlin, GRID offers the GRID Data Platform to the esports & games industry. Specializing in in-game and play-by-play data, GRID curates data for game developers and tournament organizers and leverages its data platform to unlock the potential of the right holders’ data assets for the purposes of storytelling, fan engagement, and integrity.</p><p class="my-4 text-gray-700 leading-relaxed">GRID’s official data partnerships cover multiple partnered rights holders (data sources) and integrated commercial data consumers, covering 15+ game titles. Our exclusive data partners include the likes of Riot Games, Ubisoft, Krafton, Moonton, BLAST, PerfectWorld, Hero Esports and CCT.</p><p class="my-4 text-gray-700 leading-relaxed">If you have the ambition and desire to work at the forefront of cutting-edge industry projects, then GRID is the place for you.</p><p class="my-4 text-gray-700 leading-relaxed">Apply today to find out more and begin your journey!</p>

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As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact <a href="mailto:candidateaccommodations@toasttab.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">candidateaccommodations@toasttab.com</a>.</p><p class="my-4 text-gray-700 leading-relaxed"><em>------</em></p><p class="my-4 text-gray-700 leading-relaxed"><em>For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</em></p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Tournament Operations Associate

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