Interface AI is a leading Conversational AI SaaS company focused on providing cutting-edge solutions to the financial services industry. We serve close to 100 financial institutions today. We are one of the fastest-growing AI + financial technology companies in the industry, and we were recently featured as one of the top 100 fastest-growing fintech companies in Silicon Valley. Our mission is to empower every financial institution to scale efficiently and help its customers achieve financial wellness.

Interface AI

Technical Delivery Manager

Senior Technical Program Manager

Senior Strategic Partner

Technical Account Manager

Full Stack Engineer, Conversational Interfaces

Principal Product Designer

Staff Engineer (Backend + AI) : Nexus

Senior Corporate Counsel

Vice President of Sales

interface.ai is a leading specialized AI provider for banks and credit unions, serving over 100 financial institutions with an integrated AI platform for unified banking experiences. The Technical Delivery Manager will own end-to-end customer responsibilities for virtual assistant solution implementations, manage project teams, ensure efficient delivery, and drive continuous automation and upgrades for customers, leveraging AI best practices to transform banking experiences.

Staff Engineer (Backend + AI)

interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.Role – Technical Delivery ManagerShift Timing – 1:30 PM to 10:30 PM<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Do You Make the Cut?</h2>Enterprise SAAS delivery managers1. Should have 10 - 15 years of industry experience2. Owns end-to-end customer responsibilities (both during and after implementation) for a virtual assistant solution implementation involving multiple customers and products/solutions.3. Mentoring, coaching & managing team efficiency on all customer projects, internal projects & operational Needs4. Managing all team projects with proper escalation matrix5. Acting as an escalation point and managing customer deliverables6. Resource allocation, team utilization, team productivity responsibility7. Train and cross-train team members with requisite skills to ensure max productivity8. Bring in process and tools to improve implementation efficiencies9. Manages changes to project scope, project schedule using appropriate verification techniques in order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance10. Manage change execution from initiation to closure11. Drive continuous automation and upgrade programs for customers12. Develops communication plan — develop the communication plan with internally and external stakeholders13. Lead, coach, and motivate project team members on a proactive basis14. Well-versed in communication with US customers, demonstrating strong interpersonal and professional interaction skills.15. Responsible for working with customer stakeholders to define scope,goals, deliverables, required resources, budget estimates, and timing.16. Drive resolution to key decisions and actions needed17. Manage Change Requests that arises during the implementation18. Steer our customers towards standard solution setups leveraging Virtual assistant, AI best practices; clearly understand the need for customizations and the proposed solutions19. Good track record of delivery of the Software Product/Platform/Application.20. Working experience in any cloud environment, preferably (AWS).21. Working experience on configuration management and build/release planning & management22. Ability to learn quickly and stay current with new technologies.23. Proven ability to collaborate broadly with a flexible, positive attitude and ability to get results.24. Should be well versed in agile methodologies25. Exposure to product implementation.26. Researches and recommends opportunities to adopt new technologies. Analyzes the impact of implementing new technologies into the IT infrastructure. Proactively researches IT enterprise architecture best practices and methodologies and determines relevance to the Visitant IT and business organizations.27. Exposure to debugging & resolving production issues28. Good knowledge of APIs and application integrations.29. Experience with Javascript related technologies like NodeJS.30. Having participated in product building or having work experience in a startup company is of added advantage.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why Join Us?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Remote-first culture – Work from anywhere, with top-tier colleagues.</li><li class="leading-relaxed">High ownership, high impact – Your work will define the future of banking.</li><li class="leading-relaxed">Comprehensive Benefits – We take care of our people.</li></ul>#LI-Remote #LI-SS1At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

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