Landed

Client Strategist / Customer Success Manager

Chief of Staff

Landed helps stores and restaurants hire frontline workers using short video profiles. As a Client Strategist/Customer Success Manager, you will manage customer relationships with top hospitality brands, guiding them through onboarding, refining their hiring funnels, and leveraging the Landed product to achieve results. This role combines account management, product management, relationship building, and data analytics, working cross-functionally to champion customer needs and shape the product roadmap. It offers significant ownership and growth opportunities within a fast-paced, growing startup.

About LandedWe help stores hire part-time and full-time retail associates with video. Candidates upload quick 15sec videos of themselves answering commonly asked interview questions. We then match them to open jobs in their area. Store hiring managers can quickly assess fit with our video profiles on each candidate.Come work with us to find and empower talent, while solving the biggest problem facing retail today. We're looking for innovative thinkers and rebellious spirits to join our team at Landed HQ.About the roleCome work with us to find and empower talent, while solving the biggest problem facing the hospitality industry today. We‘re looking for innovative thinkers and rebellious spirits to join our team at Landed. We‘re a startup backed by Y Combinator and leading VCs in Silicon Valley. We help restaurants and stores hire team members up to management roles using Instagram-story like video clips. Our clients include Panera, Cava, Chick-Fil-A, ThinkFood Group, and more.Landed is looking to grow our team of business consultants, responsible for managing our customer relationships. Your day to day work will involve interfacing with HR, Talent Acquisition, and Operations teams of top hospitality and restaurant brands in the world. Through owning onboardings, helping clients refine their hiring funnel, and working inside of the Landed product to deliver results, you‘ll nurture successful relationships and help customers understand our value.This role combines account management, product management, relationship building and data analytics skills. Customer Success Managers champion the customers needs and work cross-functionality with our entire team (including our founder). As someone working both strategically and tactically with our customers, you‘ll be in the best position to gain insights on our product and market — helping us to shape our roadmap and make improvements across business operations.We are a small and growing team, so your responsibilities will evolve rapidly. As an early hire, you will have unparalleled opportunity for ownership and growth within the company.The Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Onboard new clients and work with them to develop goals</li><li class="leading-relaxed">Educate clients on the Landed Employer product and process and coach them through their recruiting efforts</li><li class="leading-relaxed">Create and closely monitor metrics to ensure we meet and exceed client expectations</li><li class="leading-relaxed">Interface with the customer-facing team to guide product decisions and priorities based on client feedback</li><li class="leading-relaxed">Work cross-functionally to drive strategic projects in operations, sales, marketing, hiring and customer experience</li><li class="leading-relaxed">Build playbooks and best practices to help us scale</li><li class="leading-relaxed">Develop a strong rapport and trust with our customers</li><li class="leading-relaxed">Upsell customers</li></ul>An Ideal Candidate would have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Have a bachelor's degree</li><li class="leading-relaxed">Have 2+ years of account management, sales, customer-facing experience</li><li class="leading-relaxed">Have consistently achieved revenue targets</li><li class="leading-relaxed">Have excellent communication and organization skills</li><li class="leading-relaxed">Have a high sense of ownership and the ability to work autonomously</li><li class="leading-relaxed">Have high EQ and enjoys forming connections with customers</li><li class="leading-relaxed">Can move quickly and adapt to ever-changing requirements in a high-pressure environment</li><li class="leading-relaxed">Are analytical and want to dive deep into the data and process</li><li class="leading-relaxed">Are thorough and drive projects to completion</li></ul>About You:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You're creative - you enjoy tackling unsolved problems and finding creative solutions with limited resources</li><li class="leading-relaxed">You pay attention to the details</li><li class="leading-relaxed">Strategic and business forward - you’re always thinking about how to better improve processes and never stagnate</li><li class="leading-relaxed">Collaborative - you love working with a team and both learning from & teaching others</li><li class="leading-relaxed">Fun - you enjoy what you do and love to have fun!</li></ul>

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entrata

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Entrata, a global leader in property management software, is seeking an entry-level People Generalist I for its Lehi, UT headquarters. This hybrid role supports daily HR operations, assists team members with HR processes, and contributes to a positive team culture. The ideal candidate will have 0-1 years of HR experience, a basic understanding of HR laws, and strong communication and organizational skills, eager to learn and grow within a dynamic environment.

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Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.If you're passionate about supporting team members and eager to grow in the field of Human Resources, we may have the perfect opportunity for you! The People Department is looking for an entry-level HR Generalist based in our Lehi, UT Headquarters. As part of our People team, you'll assist in daily HR operations, help team members navigate various HR processes, and ensure a smooth and supportive experience for our workforce. This is a great opportunity to learn and develop within a dynamic and fast-paced environment while making meaningful contributions to Entrata's team culture.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Assist in employee communication, documentation, and record maintenance throughout the employee life cycle</li><li class="leading-relaxed">Provide administrative support to the People Business Partners, including organizing documentation and preparing reports and materials for People Business Partner needs</li><li class="leading-relaxed">Learn, develop and become subject matter in assigned areas of focus. and share insights and information with other members of the team</li><li class="leading-relaxed">Help maintain a positive and responsive employee experience by assisting with day-to-day employee relation tasks</li><li class="leading-relaxed">Track key metrics from HR data (e.g., survey results, turnover rates) to guide recommendations and improvement initiatives</li><li class="leading-relaxed">Collaborate with People team members to participate in various HR initiatives and projects</li><li class="leading-relaxed">Help update and maintain People team documentation, including handbooks and internal policies</li><li class="leading-relaxed">Ensure compliance with company guidelines and assist in adherence to state and local employment laws</li><li class="leading-relaxed">Maintain confidentiality of sensitive employee information</li><li class="leading-relaxed">Perform additional HR-related duties as assigned</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Minimum Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">0-1 years of relevant Human Resources experience (internships or HR coursework may count)</li><li class="leading-relaxed">Basic understanding of HR laws, guidelines, and best practices</li><li class="leading-relaxed">Ability to track and interpret HR-related data, identify trends, and communicate findings to stakeholders</li><li class="leading-relaxed">Strong interpersonal and customer service skills, with the ability to build positive relationships</li><li class="leading-relaxed">Excellent communication and organizational skills, with attention to detail</li><li class="leading-relaxed">Familiarity with Google Workspace (Gmail, Google Docs, Google Sheets)</li><li class="leading-relaxed">Proficient with google Suite or similar software</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with ADP Workforce Now or Workday</li><li class="leading-relaxed">Experience with basic data analysis and interpretation (e.g., analyzing employee surveys, HR metrics, or headcount reports)</li><li class="leading-relaxed">Interest in pursuing HR certifications (PHR or SHRM-CP certification)</li></ul>$47,000 - $75,000 a yearThis band covers the full salary range for the role. Your offer within this range will depend on factors like experience, skills, and internal equity.Level - P1Benefits:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.</li><li class="leading-relaxed">Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.</li><li class="leading-relaxed">HSA/FSA options and employer-paid disability benefits provided for eligible employees.</li><li class="leading-relaxed">Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.</li><li class="leading-relaxed">Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.</li><li class="leading-relaxed">Family-centric leave policies supporting new parents during significant life events.</li><li class="leading-relaxed">Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.</li><li class="leading-relaxed">Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.</li><li class="leading-relaxed">Bi-annual swag drops for employees</li></ul>Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state lawBut members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.It’s a great place to work! Will you join us?

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.