Workplace equality and inclusion are not just words or topics for LogRhythm, they are part of our core values, beliefs, and essential to our culture. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors. LogRhythm was built on the principals of innovation, dedication, creativity, and commitment. It is through these essential areas we were able to grow as an equal and inclusive workplace, one where our employees feel respected and safe in.

Logrhytm

Technical Account Manager

Senior Software Engineer (Backend Developer)

Finance Operations Analyst

As a Technical Account Manager, you will ensure new and existing clients successfully utilize Exabeam solutions. Working within Customer Success, you'll collaborate with Professional Services and Customer Support to manage the client journey from purchase to production. You'll partner with Customer Success Managers to optimize deployed solutions, ultimately maximizing customer value. This role involves guiding clients through security maturity, providing technical recommendations, managing support escalations, and coordinating with various internal teams to address customer needs and drive retention.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>Exabeam is a leader in intelligence and automation that powers security operations for the world’s smartest companies. As a global cybersecurity innovator, Exabeam provides industry-proven, security-focused, and flexible solutions for faster, more accurate threat detection, investigation, and response (TDIR). Learn more at <a href="https://www.exabeam.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.exabeam.com</a>.As a Technical Account Manager, you will be responsible for working with new and existing clients to ensure that they are successful with Exabeam solutions. As part of the company’s Customer Success organization, you will work with our Professional Services and Customer Support Teams to ensure a client’s journey from purchase to production is smooth and well managed. You will partner with the Customer Success Managers to ensure each customer is fully optimized on their existing deployed solutions. In summary, your job is to ensure that customers maximize the value of the Exabeam solution.Overview<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Guide clients through security operations maturity assessment and roadmap development; drive them to progress on that roadmap over the course of the engagement</li><li class="leading-relaxed">Facilitate visibility into company’s product roadmap to help educate and engage customers</li><li class="leading-relaxed">Provide clients with technical architecture recommendations for Exabeam solutions based on their identity and security needs</li><li class="leading-relaxed">Engage in the escalation and priority of support tickets created by clients in the program as needed</li><li class="leading-relaxed">Provide product demonstrations of Exabeam technologies</li><li class="leading-relaxed">Coordinate with other Exabeam teams – including Support, Engineering, Product Management, Training, and Sales teams – to ensure customer needs are being addressed and resolved</li><li class="leading-relaxed">Provide feedback to Product Management for future products or enhancements based on trends and requirements gathered during Customer Success process</li><li class="leading-relaxed">Manage ongoing customer needs effectively to ultimately drive high customer retention and loyalty</li></ul>Required Skills<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must have a minimum of 5 years’ enterprise customer-facing experience in a Customer Success, Sales Engineering, Support or Professional Services role</li><li class="leading-relaxed">Experience with Exabeam administration and analysis</li><li class="leading-relaxed">Experience configuring, tuning, and performing in-depth analysis in Security and Security related tools</li><li class="leading-relaxed">Knowledgeable in security best practices including IAM, encryption, SSL certificates, system hardening, vulnerability management, etc.</li><li class="leading-relaxed">Excellent troubleshooting skills</li><li class="leading-relaxed">Strong attention to detail</li><li class="leading-relaxed">Strong verbal and written communication skills</li><li class="leading-relaxed">Strong organizational skills</li><li class="leading-relaxed">Experience with SFDC or equivalent CRM systems</li><li class="leading-relaxed">Experience with Integration development and configuration</li><li class="leading-relaxed">Ability to manage proactive and reactive tasks effectively</li><li class="leading-relaxed">Proven track record in managing relationships with large enterprise clients</li><li class="leading-relaxed">Must be able to travel up to 25% of time</li></ul>Highly desirable qualifications & experience:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with Windows and Linux operating systems</li><li class="leading-relaxed">CISSP or equivalent certification</li><li class="leading-relaxed">Bachelor’s Degree in Computer Science or equivalent experience</li><li class="leading-relaxed">Prior experience in highly regulated industry such as: banking, defense, energy, or healthcare</li><li class="leading-relaxed">Prior experience with securing cloud-based technologies</li></ul>Bring your Whole Self to Work!Diversity, equity, and inclusion are at the core of who we are. At Exabeam, we know that diverse perspectives spark innovation, improve creativity, and position our team for success. Creating a culture where all are welcomed, valued, and empowered to achieve their full potential is important to who we are today and in the future. We hire the best of the best and do not discriminate based on race, gender, age, religion, sexual orientation, identity, or other personal factors.Exabeam and LogRhythm have merged. You can learn more about our cybersecurity powerhouse <a href="https://www.exabeam.com/press-releases/exabeam-and-logrhythm-complete-merger-and-announce-new-company-details/?utmsource=hootsuite&utmmedium=linkedin&utmterm=053fb3c2-eeda-4fef-85ca-c485696beef9&utmcontent=news&utmcampaign=NA" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.

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Relatient is seeking a Lead Software Engineer for a hybrid role in Pune, Maharashtra. This role involves leading module development, mentoring engineers, and designing scalable UI/UX and APIs. The engineer will collaborate with various teams, leverage DevOps practices, and own the SDLC for new and existing components. The position requires strong technical skills in modern technologies to simplify healthcare access.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>At Relatient we’re on a mission to make access to healthcare simpler.We partner with leading health systems and medical practices - comprising more than 40,000 providers across the US - to optimize every step of a patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. Our solutions reduce delays in care, improve communication, and enhance both the provider and consumer experience. We’ve been recognized as a Forbes Top Startup, Deloitte Fast 500, and Inc 5000, among other honors, for our rapid growth, innovative technology solutions, and energetic workplace culture.This position will be a hybrid role, working 3 days a week from our office in Amar Tech Park.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Essential Functions:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead module development efforts, ensuring high-quality, scalable, and secure solutions with minimal guidance.</li><li class="leading-relaxed">Mentor and support software engineers, providing technical guidance and fostering a culture of continuous learning.</li><li class="leading-relaxed">Design and develop resilient, secure, and scalable UI/UX and APIs using modern technologies.</li><li class="leading-relaxed">Collaborate with business partners, architects, and other teams to understand system requirements, prioritize work, and ensure seamless integration</li><li class="leading-relaxed">Leverages DevOps practices for continuous Integration and Continuous Deployment</li><li class="leading-relaxed">Collaborates with and across Agile teams to design, develop, test, implement and support technical solutions in full-stack development tools and technology.</li><li class="leading-relaxed">Own all aspects of the SDLC for both new and existing components.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Education & Experience Requirements:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s Degree in Computer Science, B.E./B.Tech, computer engineering, or equivalent required.</li><li class="leading-relaxed">9+ years of experience working in a software engineering role handling significant technical responsibilities of medium to high complexities</li><li class="leading-relaxed">Strong foundational awareness of Data structures, design patterns, web fundamentals.</li><li class="leading-relaxed">Previous experience producing dependable software using Java, Typescript and Angular</li><li class="leading-relaxed">Experience of working on Monolith as well as microservice based architectures.</li><li class="leading-relaxed">Strong knowledge of SQL and relational databases</li><li class="leading-relaxed">Previous experience building and consuming RESTful web APIs with Java based backend tech</li><li class="leading-relaxed">Knowledge of unit testing and integration testing</li><li class="leading-relaxed">Experience giving and receiving code reviews</li><li class="leading-relaxed">Knowledge and experience with Agile methodologies</li><li class="leading-relaxed">Understanding of build systems – Maven, Gradle etc.</li><li class="leading-relaxed">Excellent hands-on skills knowledge of AWS, Docker, and git</li><li class="leading-relaxed">Previous experience building and working with CI/CD pipelines</li><li class="leading-relaxed">Familiarity with the principles of Domain-Driven Design (DDD) preferred.</li><li class="leading-relaxed">Domain experience building software in a healthcare environment preferred.</li><li class="leading-relaxed">Domain experience building applications leveraging HL7 FHIR preferred.</li></ul>Ready to Join Relatient?If you're looking for work that matters and a team that makes it count, we'd love to hear from you!#LI-Hybrid#LI-AM1

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