Transforming the way communities live, work and play through open and connected real estate software solutions.

MRI Software

Systems Administrator

Senior Manager, Client Relationship Management

Help Desk Technician

Support Analyst I

DevOps Engineer

Solution Consultant - Pro Lease Express

Support Analyst (North America Hours)

Software Support Analyst

Senior Lease Analyst

As a Systems Administrator, you will work with private and public cloud technologies. You will learn business processes and be exposed to new technologies like VMWare vCentre, Azure, SQL, Citrix, Cisco hardware, and FortiNet firewalls. Responsibilities include deploying and configuring VMware Virtual Machines, managing Citrix DaaS, installing IT security tools, administering SQL Server and databases, managing service desk ticketing systems, reviewing SOPs, managing remote desktop gateways and VPNs, configuring monitoring tools, and handling Active Directory. Additional tasks involve SFTP server management, IP subnet management, certificate management, and Azure Kubernetes Cluster Services. This role involves patching and updates, server builds, software deployments, and may require standby and overtime duties. You'll also handle client engagements.

Support Analyst

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.&nbsp;&nbsp;&nbsp;Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.&nbsp;&nbsp;&nbsp;And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.&nbsp;&nbsp;We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the&nbsp;Cape Town Office.&nbsp;Overview: As a Systems Administrator with the MRI Software IT Services Team, you will work across Private and Public cloud technologies, learning business processes whilst being exposed to exciting new technologies such as VMWare vCentre, Azure, SQL, Citrix, Cisco hardware, FortiNet firewalls and many more networking and operational tools. In this position, you will assist with a wide range of IT operational duties such as Microsoft Active Directory management, VMware Virtual Machine deployment and configuration, Anti-Virus and security vulnerability activities, deploying virtual web servers, creating and maintaining DNS records and be fully immersed in day-to-day operational IT Services activities.Responsibilities:<ul><li>Deployment and configuration of VMware Virtual Machines in vCentre and Azure</li><li>Citrix DaaS</li><li>Installation and management of IT security tools</li><li>SQL Server and DB administration</li><li>Managing and administering service desk ticketing system queues</li><li>Review of SOPs and documentation</li><li>Remote Desktop Gateway management, configuration and troubleshooting</li><li>IPSEC Tunnels and administration</li><li>Configuration of monitoring tools</li><li>Active Directory management and troubleshooting</li><li>VPN Configuration and troubleshooting</li><li>General vCentre management and troubleshooting</li><li>SFTP Server management </li><li>IP Subnet management </li><li>Certificate Management </li><li>SMTP Relay server troubleshooting and management</li><li>Azure Kubernetes Cluster Services</li><li>Patching and Updates</li><li>Server Builds and Software deployments</li><li>Standby and Overtime duties required</li><li>Client Engagements </li></ul>Knowledge and Skills:<ul><li>Strong interest in general IT (Networking, Operating Systems, Scripting) </li><li>Attention to detail, ability to follow SOPs and suggest improvements to documentation and processes </li><li>Ability to multi-task and prioritise accordingly</li><li>Strong Interpersonal Skills with focus in Customer Centricity</li><li>Strong vendor management skills</li></ul>Education <ul><li>Bachelor’s Degree Computer Science, Information Systems or equivalent </li><li>MTA/MCSE/Azure Certified</li><li>VMWare Certification</li><li>Security Certification</li><li>ITIL nice to have</li></ul>We’re obsessed with making this the best job you’ve ever had!&nbsp;We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:&nbsp;<ul><li>We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.</li><li>Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group&nbsp;</li><li>Have confidence in your health with our offered Medical Aid Scheme. &nbsp;</li><li>Invest in our competitive Personal Pension plan and help set you up for your future.&nbsp;</li><li>Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).&nbsp;&nbsp;</li><li>Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!</li><li>Further your professional development with our Tuition Reimbursement Schemes&nbsp;&nbsp;</li><li>Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! &nbsp;</li></ul>MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.&nbsp;&nbsp;Amazing growth takes amazing employees. Are you up to the challenge?&nbsp;We know the<a href="https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/" target="_blank" rel="noopener noreferrer"> confidence gap</a> and<a href="https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/" target="_blank" rel="noopener noreferrer">  imposter syndrome</a> can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!&nbsp; As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.&nbsp;Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.<h1></h1>

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Blenheim Chalcot India

Associate - Customer Experience

Tekion Corp

Lead Product Manager

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As an Associate - Customer Experience, you will be a crucial part of the customer operations team, ensuring that regulatory communications are handled efficiently, and customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of customer service processes. You will gain hands-on experience in a fast-paced environment. Responsibilities include responding to inquiries, resolving queries, explaining policies, maintaining records, escalating issues, troubleshooting technical problems, and ensuring data protection compliance.

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<div>The role The Associate - Customer Experience is a vital role within the Blenheim Chalcot portfolio and Salary Finance. As a Customer Service Specialist at Salary Finance, you will be a crucial part of our customer operations team, ensuring that our regulatory communications are handled efficiently, and our customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of our customer service processes. You will gain hands-on experience in a fast-paced and progressive environment, where you will support us in building our next generation of GenAI enabled tech businesses. List of key responsibilities and duties&nbsp; • Respond promptly and professionally to customer inquiries via live chat and email, ensuring a seamless and positive customer experience. • Diagnose and resolve customer queries related to loan applications, payments, and account updates. • Interpret and explain company policies, financial products, and service terms accurately to customers. • Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system. • Prioritize and escalate unresolved or complex issues to relevant departments (e.g., tech support) in a timely manner and follow up diligently, providing regular status updates to customers. • Troubleshoot basic technical issues (e.g., login problems, document upload errors) and collaborate with the tech team to report and resolve system-related issues. • Ensure compliance with data protection regulations (e.g., GDPR) when handling sensitive information. • Adhere to standard operating procedures (SOPs) and service-level agreements (SLAs) to meet performance benchmarks. • Identify recurring customer issues and share insights with the operations and product teams for process improvements. • Suggest enhancements to FAQs or knowledge base articles to reduce repetitive inquiries. • Promote customer retention by delivering exceptional service and building trust. • Share best practices and customer insights with colleagues to enhance team performance. • Participate in training sessions to stay updated on product changes, new processes, and compliance guidelines. About you The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role. List of qualifications, technical and or professional experience&nbsp; - Proven track record of delivering results in a fast-paced, dynamic business environment - Comfortable with change and uncertainty - Strong stakeholder management experience is essential for success in the role About Blenheim Chalcot Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world. The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship. Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more! One of our FinTech&nbsp; ventures, [insert venture name], is scaling fast and we’re looking to hire high energy, motivated and curious talent to support them on that journey! About Salary Finance At Salary Finance, we recognize how deeply finances influence our overall well-being, including health, happiness, home life, and work life. We partner with employers to offer benefits designed to improve employees' lives by enhancing their financial stability. Our services include straightforward savings options, access to earned salary, and affordable loans, all complemented by engaging financial education to boost financial wellness. Driven by a strong social purpose, we use technology and innovation, supported by employers, to reduce stress and increase productivity and happiness for millions of people. We're seeking passionate individuals ready to make a meaningful impact. If you want to be part of a collaborative, entrepreneurial team dedicated to transforming lives for the better, we’d love to hear from you. What we can offer you <ul> <li>Be part of the World’s Leading Digital Venture Builder</li> <li>Have the opportunity to be a part of and learn from the incredible diverse talent in BC</li> <li>Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI</li> <li>A fun and open, if a little cricket obsessed, atmosphere – we own the Rajasthan Royals IPL team!</li> <li>24 days of annual leave &amp;10 public holiday days</li> <li>Private Medical for you and your immediate family &amp; Life Insurance for yourself</li> </ul> Important At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.</div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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