Muse Paintbar

Senior Artist

Senior Artist with 4+ years of painting experience and teaching art to groups,  strong communication, sales and customer service skills.

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 About the job
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 Job Summary The Senior Artist is responsible for providing the best possible experience for our customers. They will host painting events while focusing on painting instruction, as well as food &amp; beverage service. As a secondary initiative, the Senior Artist will manage the virtual schedule, be responsible for training and coaching virtual artists, and execute weekly marketing directives as assigned. Artist Responsibilities <ul><li>When Leading:</li> <ul><li>Ensure the master painting is prepped prior to session and hanging above stage the night before the event</li><li>Print session list and assign group seating prior to session </li><li>Ensure each paint station is set with supplies</li><li>Support with greeting and seating customers</li><li>Provide a formal introduction at the beginning of the event to welcome customers</li><li>Provide step-by-step painting instruction for a group of customers while live painting</li><li>Act as the lead entertainer for the event</li><li>Announce dry breaks and Last Call for kitchen orders</li><li>Engage customers from stage and 1:1 while circulating the room</li><li>Ensure presence is strong and voice is projected at a reasonable volume</li><li>Manage the music throughout the event to ensure the energy is high</li><li>Manage the crowd to ensure all customers are able to see and hear the instruction</li><li>Time manage the session to stay within assigned session time</li><li>Support with bar service during breaks</li><li>Follow cleaning checklists to ensure company standards are met </li></ul>
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<li>When Assisting:</li> <ul><li>Support with greeting and seating customers</li><li>Serve as cashier, bartender and server, providing food &amp; beverage service at bar and tableside</li><li>Restock bar throughout the session to ensure drinks are cold and readily available</li><li>Acting as the host of the party for a particular event</li><li>Provide Lead with Last Call reminder for kitchen orders</li><li>Place customer orders through the POS system and collect payment for orders</li><li>Help customers 1:1 with any painting needs that arise</li><li>Take customer photos during and at end of session</li><li>Upload session photos to Google Photos prior to closing</li><li>Ensure customers are enjoying their experience overall</li><li>Follow cleaning checklists to ensure company standards are met</li><li>Performs other duties as assigned </li></ul>
Additional Responsibilities <ul><li>Make and manage the Virtual Schedule, ensuring coverage for all events</li><li>Manage and approve timecards for Virtual artists</li><li>Train and develop virtual artists to ensure high level of customer service and instruction is met</li><li>Coordinate with Store Managers and Human Resources to provide feedback on any disciplinary action needed for virtual artists</li><li>Collaborate with Senior Creative Director on marketing initiatives</li><li>Execute weekly marketing directives as assigned by Senior Creative Director</li><li>Film and upload Muse To Go video content for editors, as assigned by Senior Creative Director</li><li>Serve as a resource for other artists creating videos for Muse To Go</li><li>Support with training new artists in home studio and surrounding studios </li></ul>
Required Skills/Abilities <ul><li>Must be outgoing, personable and fun </li><li>Quick understanding of how to recreate and teach our paintings</li><li>Ability to be reliable and timely</li><li>Strong verbal and written communication skills</li><li>Excellent sales and customer service skills</li><li>Thorough understanding of the company's products and/or services, and those of immediate competitors in the surrounding market</li><li>Proficient with Microsoft Office Suite, Google Workspace and Slack</li><li>Must have a reliable vehicle and valid driver license</li><li>Ability to work nights and weekends as needed</li><li>Ability to travel as needed, up to 20% of each week</li><li>Ability to work 32-40 hours per week </li></ul>
Experience/Education <ul><li>Must be 21 years or older</li><li>4+ years of painting experience</li><li>Some formal training in the arts - Bachelors Degree in Art Education preferred</li><li>Experience in teaching art, especially in groups</li><li>Experience working in a bar or restaurant</li><li>Alcohol Safety/TIPS certification (Muse will provide this training if needed) </li></ul>
Physical Requirements <ul><li>Prolonged periods of sitting at a desk and working on a computer</li><li>Ability to stand for extended periods of time</li><li>Ability to lift, bend</li><li>Must be able to lift up to 50 pounds at times </li></ul>
The above is intended to describe the general content of and requirements for the position. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Muse Paintbar is an equal opportunity employer committed to inclusion and diversity.
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