N-ix

Senior Customer Engagement Manager

Middle Python Engineer with Scraping

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N-iX is seeking a Senior Customer Engagement Manager to join its business development team. This role involves coordinating and owning the entire sales process, from initial contact to contract execution, and managing inbound pipelines to convert opportunities into new business. The manager will prepare client-offering documentation, maintain CRM records, and collaborate with internal stakeholders. Key responsibilities include understanding client business needs, developing sales strategies, and presenting company capabilities, requiring strong IT industry knowledge and sales expertise.

Senior Java Engineer (with DevOps skills)

N-iX is a software development service company that helps businesses across the globe develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in nine countries - Poland, Romania, Ukraine, Bulgaria, Sweden, Malta, the UK, the US, and Colombia. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.We are looking for Senior Customer Engagement Manager to join our team business development team.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Functions:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Coordination and ownership of the overall sales process, from initial contact to the contract execution</li><li class="leading-relaxed">Management of inbound pipeline, evaluating the most prospective opportunities, and developing and implementing strategies to convert them into new business</li><li class="leading-relaxed">Prepare related documentation and artifacts as part of the client's offering (proposals, commercial offers, RFI/RFP responses, tender documentation, targeted presentations, etc. necessary to convert an enterprise-size client)</li><li class="leading-relaxed">Keeping an accurate database of developed artifacts and maintaining proper and systematic CRM records (SalesForce)</li><li class="leading-relaxed">Tight cooperation with internal company units/stakeholders and following established processes to ensure smooth project kick-off</li><li class="leading-relaxed">Acting in compliance with all Company Policies & Procedures</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Min 5+ years of experience working as EM/Sales Manager, SPM/Delivery Manager, and Tech/QA Lead directly involved in customer communication, qualification, business needs understanding, able to construct clear sales messages and work on sales strategy within the presales team</li><li class="leading-relaxed">M.S./M.A. degree</li><li class="leading-relaxed">English - advanced; German, or other foreign language will be an advantage</li><li class="leading-relaxed">Lead qualification and the client’s business need understanding</li><li class="leading-relaxed">Sales process management, including internal and external stakeholders management</li><li class="leading-relaxed">Sales documentation preparation, with availability to address customer, needs up to the point within predefined sales strategy and business model</li><li class="leading-relaxed">Sales strategy development and implementation within a joint presales team</li><li class="leading-relaxed">Company presentation from the perspective of expertise, portfolio and delivery capabilities</li><li class="leading-relaxed">IT industry knowledge and IT outsourcing specifics (SDLC, Software Development Methodologies, Technologies, Estimation Techniques, PM practices, sales quota preparation etc.)</li><li class="leading-relaxed">IT industry sales (outsourcing in particular), such as emotional intelligence, prospecting, negotiations, deal closure etc.</li><li class="leading-relaxed">Typical Services/Cooperation Models of the IT Outsourcing Industry and Billing Models</li><li class="leading-relaxed">Business communication, correspondence, and business ethics</li><li class="leading-relaxed">High analytical skills (ability to analyze and recognize potential client's needs and find appropriate solutions)</li><li class="leading-relaxed">Strong project management and risk management skills</li><li class="leading-relaxed">Time management and self-organization skills</li><li class="leading-relaxed">Result orientation and ability to provide results in short-term</li><li class="leading-relaxed">Superior presentation skills</li><li class="leading-relaxed">Proactiveness, ability to multitask</li><li class="leading-relaxed">Available for business travel</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We offer*:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible working format - remote, office-based or flexible</li><li class="leading-relaxed">A competitive salary and good compensation package</li><li class="leading-relaxed">Personalized career growth</li><li class="leading-relaxed">Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)</li><li class="leading-relaxed">Active tech communities with regular knowledge sharing</li><li class="leading-relaxed">Education reimbursement</li><li class="leading-relaxed">Memorable anniversary presents</li><li class="leading-relaxed">Corporate events and team buildings</li><li class="leading-relaxed">Other location-specific benefits</li></ul>*not applicable for freelancers

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As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed. You'll contribute to streamlining order entry, administration, and processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. The work focus is Business Entity management and UCC lien search functions.

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. &nbsp;Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

Lead Product Software Engineer (Java)

As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed. You'll contribute to streamlining order entry, administration, and processes to deliver exceptional customer service. This entry-level position provides an excellent opportunity to begin a career in operations by supporting the team and learning foundational skills. The work focus is Business Entity management and UCC lien search functions.In this role, you will report to the Manager, Fulfillment, and work from our local office. The work schedule is M-F, 3:00 PM-12:00 AM. For this schedule there is a 10% shift differential.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Accurately enter orders into the system.</li><li class="leading-relaxed">Process legal documents in the formation of different business entities.</li><li class="leading-relaxed">Work within a team environment to master skills.</li><li class="leading-relaxed">Coordinate with third-party vendors for order fulfillment.</li><li class="leading-relaxed">Maintain operational documents and records.</li><li class="leading-relaxed">Assist in planning under supervision.</li><li class="leading-relaxed">Ensure customer service standards are met.</li><li class="leading-relaxed">Respond to basic customer inquiries.</li><li class="leading-relaxed">Help with general administrative duties as needed.</li></ul>Skills:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Order Entry Systems: Proficiency in using order entry software.</li><li class="leading-relaxed">Attention to Detail: Ability to maintain accuracy in order processing.</li><li class="leading-relaxed">Customer Service: Basic understanding of customer service principles.</li><li class="leading-relaxed">Communication: Effective verbal and written communication skills.</li><li class="leading-relaxed">Time Management: Ability to manage time and prioritize tasks.</li><li class="leading-relaxed">Team Collaboration: Willingness to work collaboratively with team members.</li><li class="leading-relaxed">Basic Inventory Management: Understanding of inventory checks and reporting.</li><li class="leading-relaxed">Documentation: Ability to maintain and organize operational documents.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">High School diploma or equivalent; college degree is highly preferred.</li><li class="leading-relaxed">1+ years' experience in customer service, office administration, retail, or restaurant is preferred.</li></ul>Benefits:A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - <a href="https://www.mywolterskluwerbenefits.com/index.html" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.mywolterskluwerbenefits.com/index.html</a>Diversity Matters:------------------Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.