Northern Trust

Sr Manager, Infra Info Svcs

Manager, Infra Info Svcs

The Infrastructure Process and Procedure Documentation Governance Senior Lead is a key position within the Global Infrastructure Risk and Control team, driving the governance of the documentation (processes, procedures, runbooks) utilized by the Technology Infrastructure function. The ideal candidate will be risk and control minded and have a strong background in creating, maintaining, and reviewing formal governance documentation for a Technology organization. They will also need to have effective communication skills and be able to help teams translate various technical documents into formal governance documentation. The position will report to regional and global management. Key Responsibilities: Perform detailed assessments of Technology related formal governance documentation to ensure it is accurate, complete, and approved timely. Drive the formal governance documentation efforts to ensure a consistent and mature state across all of Technology Infrastructure (TI). Establish a process to communicate deficiencies and successes of reviewed documentation. Help various teams across TI to assess the current state of their formal documentation and guide them to a mature sustainable state. Provide reporting to management on the current state and improving state of the TI formal documentation. Help to facilitate/liaison between internal stakeholders and internal/external inquiries (e.g., Audit) with regards to formal governance documentation. Responsible for ensuring the central repository for documentation is maintained. Help management in identifying and managing risk related to the TI documentation governance space.

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 About the job
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 About Northern Trust Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. The Infrastructure Process and Procedure Documentation Governance Senior Lead is a key position within the Global Infrastructure Risk and Control team, driving the governance of the documentation (processes, procedures, runbooks) utilized by the Technology Infrastructure function. The ideal candidate will be risk and control minded and have a strong background in creating, maintaining, and reviewing formal governance documentation for a Technology organization. They will also need to have effective communication skills and be able to help teams translate various technical documents into formal governance documentation. The position will report to regional and global management. Key Responsibilities Perform detailed assessments of Technology related formal governance documentation to ensure it is accurate, complete, and approved timely. Drive the formal governance documentation efforts to ensure a consistent and mature state across all of Technology Infrastructure (TI). Establish a process to communicate deficiencies and successes of reviewed documentation. Help various teams across TI to assess the current state of their formal documentation and guide them to a mature sustainable state. Provide reporting to management on the current state and improving state of the TI formal documentation. Help to facilitate/liaison between internal stakeholders and internal/external inquiries (e.g., Audit) with regards to formal governance documentation. Responsible for ensuring the central repository for documentation is maintained Help management in identifying and managing risk related to the TI documentation governance space. Qualifications At least 12+ years of experience in a technology organization within the financial services space. At least 3 years of hands-on experience in creating, maintaining, and reviewing formal governance documentation for a Technology organization. Basic understanding of financial services technology landscape as it relates to operating systems (Windows, UNIX, Linux, etc.), server management, information security, networking, application development, storage and backup, virtualization and/or cloud technologies (Azure, AWS). Experience in utilizing the confluence tool and/or Sharepoint to store and maintain formal governance documentation. Strong analytical and problem-solving skills, with a detail-oriented approach to aggregating various technical working documents into a formal governance document. Excellent communication and interpersonal skills, capable of working with cross-functional teams and stakeholders at all levels. A Risk and Control mindset with the ability to manage multiple efforts simultaneously in a fast-paced environment. Working With Us As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.
 
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