Propel

Head of Customer Success

Marketing Designer

Senior Growth Marketing Manager

Staff Software Engineer (UX/Frontend)

Director of Product, Marketplace

Staff Software Engineer (Fullstack)

Head of Sales and Business Development

Propel is dedicated to empowering low-income Americans by simplifying access to government benefits through technology. The company is seeking an exceptional Head of Customer Success to scale its innovative Marketplace, which connects 5M monthly active users with products and services. This leadership role involves driving client performance and revenue, refining account strategies, leading a high-performing team of Customer Success Managers, and aligning priorities across Sales, Marketing, Product, and Design. The ideal candidate will have a strong product and data-driven mindset, excelling at building and leading teams to achieve ambitious growth targets.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3>Propel is on a mission to empower low-income Americans by simplifying access to government benefits with modern technology. We're a passionate team of 100 Propellers - all working to help our users get through the month, every month.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Role</h3>Are you looking to make a big impact on an early-stage company? Does the thought of scaling an innovative technology business solving real problems for an underserved community excite you? Do you excel at building and leading strong, high-performing teams?We launched the Propel Marketplace to connect our ~5M monthly active users to products, services, and exclusive offers from leading brands across retail, healthcare, and financial services. It has grown into a powerful, industry-leading performance tool for our partners and a critical revenue driver for Propel.We’re looking for an exceptional Head of Customer Success to help take this business to the next level and by driving client performance and revenue. This role is an ideal fit for someone who has a strong product and data driven mindset, and enjoys the challenges of aligning our internal systems and external partners together to drive us towards growth. You’ll also be a part of a strong leadership team - you’ll work closely with our VP of Marketplace, Director of Strategy and Operations, Director of Sales and BD, and Director of Growth and Merchandising.In this role, you'll have an outsized impact on our growth and success. Here's a taste of the type of work you will lead:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive our client strategy. Partner with CSMs to refine account strategies and ensure we hit ambitious annual growth targets across existing accounts. Design and implement GTM playbooks (pricing, QBRs, etc). Lead on GTM narratives and pitches when launching new products and initiatives.</li><li class="leading-relaxed">Lead a high-performing team. Coach our team of Customer Success Managers (CSMs) as they set account strategies, handle complex client situations, and seek opportunities to grow revenue. Support team growth and career development while establishing clear performance standards so team members know when they are exceeding, meeting, or falling short of expectations.</li><li class="leading-relaxed">Align GTM and Stakeholder Priorities. Build strong relationships with Sales, Marketing, Product, and Design teams to deliver results. Advocate for the customer success team’s interests and needs with cross functional partners. Manage and protect the customer success team’s time, bandwidth, and focus.</li><li class="leading-relaxed">Own and scale our systems. Work with Product to identify tools and platform improvements that help scale excellent customer experiences. Work with BizOps and Data to develop practices and processes for analytical problem-solving, insights, and reporting. Build systems to advise customers on campaign setup, optimization, and growth.</li><li class="leading-relaxed">Set the targets. Establish goals that push the team to a new level of growth and success, with metrics to measure individual and team performance. Partner with BizOps to ensure account-level goals ladder up to ambitious but achievable team targets.</li><li class="leading-relaxed">Drive us forward: Deliver account-level reporting to leadership that ensures we have a strong understanding of the health of the business and high-fidelity forecasts. Own a 12-month hiring plan to align with segmentation, portfolio balance, and business development pipeline.</li></ul>Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A strong product mindset - experience driving alignment across sales, marketing, engineering, and product to deliver results and a willingness to get your hands dirty to understand our internal systems and tools</li><li class="leading-relaxed">10+ years of customer success, account management, or partnership experience in a high-growth start-up environment</li><li class="leading-relaxed">5+ years of driving consultative sales experience for a two sided Marketplace product</li><li class="leading-relaxed">3+ years of experience leading and managing an account management team with varying degrees of experience (junior to senior level)</li><li class="leading-relaxed">A proven self-starter comfortable navigating ambiguity</li><li class="leading-relaxed">Deep knowledge of customer success best practices and experience coaching others</li><li class="leading-relaxed">Existing knowledge or ability to quickly learn vertical-specific trends, business models, market opportunities, and metrics</li><li class="leading-relaxed">A data driven mindset - strong problem-solving and quantitative analytical skills</li><li class="leading-relaxed">Passion for building a business with a strong social mission at the intersection of private and public sectors</li></ul>We Offer:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">An immediate opportunity to make an impact on our users and the business we’re building.</li><li class="leading-relaxed">A get-stuff-done culture that is also fun and caring.</li><li class="leading-relaxed">Work that really is helping people with meaningful challenges</li><li class="leading-relaxed">A remote-first working environment with headquarters in Brooklyn and satellite offices in San Francisco, Los Angeles, and Salt Lake City.</li><li class="leading-relaxed">Propel believes that everyone should be compensated fairly and equitably. We set our salary ranges using compensation data from hundreds of NYC based startups at our stage. Additionally, pay is not determined based on location. The salary range for this position is $200,000 - $240,000, depending on experience. A 10% bonus for team performance, equity and excellent benefits come with this position as well!</li></ul>Here’s how our role is different: Propel’s Marketplace is a critical revenue driver for the company and this role will play an instrumental role in taking this business to the next level. With no comparable platform in the market, this person will help redefine how low-income Americans access products and services by working with leading brands across retail, healthcare, and financial services.More About PropelWe believe that Americans with limited income deserve modern, respectful, and effective experiences around their government benefits and money. Unfortunately, the status quo often fails to treat them as first-class citizens in their daily interactions around the social safety net and financial services. The tech industry hasn’t pulled its weight in solving the problems faced by low-income Americans.Propel’s mission is to change that. We’ve built Providers, the single most popular app in the country built specifically for low-income Americans. Over 5 million families each month use Providers to seamlessly manage their government benefits (programs like SNAP, commonly known as food stamps), conduct their banking, and save and earn money. Providers has been recognized by the White House, featured on the front page of the NY Times, and carries over 500,000 five star reviews.Propel is a for-profit, venture-backed company that holds its social mission at its core. We’re proud to be supported by a blend of nonprofits, impact investors, and world-class investors, including the Robin Hood Foundation, Andreessen Horowitz, Nyca Partners, Financial Health Network, JPMorganChase, Kevin Durant, Serena Williams, and Nas.Join us, and let's build something amazing together!

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flying wild hog

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Flying Wild Hog is seeking a Senior Technical Game Designer for a new project. The ideal candidate is an experienced and self-motivated team player passionate about creating amazing games. Responsibilities include prototyping and implementing designs using Unreal Engine's blueprint system, owning game features from conception to finalization, guiding multidisciplinary teams, translating high-level concepts into detailed designs, balancing gameplay, collaborating with various teams, mentoring designers, and improving game design workflow.

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Flying Wild Hog: where gaming is our second nature and adventure is our middle name!We're not your typical game developers. We're passionate gamers turned creators, crafting worlds that'll blow your socks off!From "Hard Reset" to "Shadow Warrior" and "Evil West," we live for heart-pounding action and immersive experiences. But we're not stopping there!We're gamers at heart and know the gaming community is our lifeblood. So, whether you're a pro or a casual player, join us for a wild ride through gaming heaven. With Flying Wild Hog, you're in for a gaming adventure!We are looking for a Senior Technical Game Designer for Flying Wild Hog Studio’s new project. If you are an experienced and self-motivated team player and you want to create amazing games with Hogs you are an ideal candidate. Please send your CV and join us!<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Prototyping and implementing designs using the blueprint visual scripting system in Unreal Engine</li><li class="leading-relaxed">Owning various game features through the full cycle of production from conception to finalization</li><li class="leading-relaxed">Guiding the work of the multidisciplinary feature team, ensuring the best possible quality</li><li class="leading-relaxed">Understanding high-level game concepts and translating them into detailed designs</li><li class="leading-relaxed">Balancing and adjusting gameplay experiences to ensure the critical and commercial success of the product</li><li class="leading-relaxed">Collaborating with the Creative, Art, and Gameplay Programming teams</li><li class="leading-relaxed">Sharing their knowledge and mentoring other Designers</li><li class="leading-relaxed">Working with the Tool and Engine teams in order to improve the game design workflow</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5 years of experience in game design (with a focus on technical design and prototyping)</li><li class="leading-relaxed">Professional experience in working with Unreal Engine</li><li class="leading-relaxed">Knowledge of creating design prototypes and implementing final designs</li><li class="leading-relaxed">Strong technical skills in blueprint scripting in Unreal Engine</li><li class="leading-relaxed">Being able to identify and resolve technical issues and bugs</li><li class="leading-relaxed">Enthusiasm and desire to work in the game development industry</li><li class="leading-relaxed">Strong communication and presentation skills</li><li class="leading-relaxed">Strong organization and prioritization skills</li><li class="leading-relaxed">Ability to write clear and concise documentation</li><li class="leading-relaxed">Proficiency in English</li><li class="leading-relaxed">Strong experience with the Unreal Sequencer feature would be a plus</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Decide how you work, from the office, hybrid or remote</li><li class="leading-relaxed">You can enjoy private medical care (fully financed by the employer) and a sports card (FitProfit card)</li><li class="leading-relaxed">You can develop further by joining the Hogs Academy</li><li class="leading-relaxed">You can count on professional mental health support</li><li class="leading-relaxed">You will benefit from language lessons (Polish and English)</li><li class="leading-relaxed">You will have a real impact on various aspects of the game. We create games together, and your opinion is important to us</li><li class="leading-relaxed">You can depend on team support and shared knowledge</li><li class="leading-relaxed">You will join a strong, harmonious team and people with positive energy</li></ul>

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