Remote

Lifecycle Specialist: Contract Management

Customer Care Associate - EMEA (12 month Fixed Term Contract)

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This role involves managing all contract-related activities for Remote’s external employees and clients, ensuring legal compliance, superior employee experience, and speed. The specialist will oversee end-to-end employee lifecycle events across 80+ international jurisdictions, manage employment agreement modifications, collaborate with stakeholders, and provide HR guidance. Requires HR generalist experience, strong communication, and a proactive approach to process optimization in a remote, asynchronous environment.

Senior Manager, CX Business Operations

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Remote</h2>Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What this job can offer you</h2>This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Specialist - Contracts Management, joining our Employee Lifecycle team.The Specialist, Lifecycle - Contracts Management will ensure that all contract related activities for Remote’s external employees and clients are performed with focus on legal compliance and superior employee experience without compromising on speed.You will be reporting to Employee Lifecycle Manager.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you bring</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience as an HR Advisor, HR Operations, or HR Business Partner, with generalist HR competencies and exposure across the employee lifecycle.</li><li class="leading-relaxed">Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.</li><li class="leading-relaxed">Exhibit the ability to interpret and apply industrial instruments, analyze complex HR issues, undertake research, provide practical solutions and effectively communicate recommendations to clients and internal stakeholders when operating in ambiguous and unfamiliar environments.</li><li class="leading-relaxed">Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.</li><li class="leading-relaxed">Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.</li><li class="leading-relaxed">Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.</li><li class="leading-relaxed">Demonstrate efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity.</li><li class="leading-relaxed">Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.</li><li class="leading-relaxed">Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.</li><li class="leading-relaxed">Proactive and self-motivated with a strong sense of ownership and accountability.</li><li class="leading-relaxed">Exhibit a keen interest in documentation and asynchronous working.</li><li class="leading-relaxed">Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.</li><li class="leading-relaxed">Experience working in a remote setting, hyper-growth start-up culture is a plus.</li><li class="leading-relaxed">It's not required to have experience working remotely, but considered a plus.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Oversee and resolve end-to-end employee lifecycle events across 80+ international jurisdictions, emphasizing an exceptional employment experience for Remote’s clients and their employees.</li><li class="leading-relaxed">Manage all modifications to Employment Agreements for both internal and external employees of Remote including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team.</li><li class="leading-relaxed">Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions.</li><li class="leading-relaxed">Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.</li><li class="leading-relaxed">Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.</li><li class="leading-relaxed">As a Specialist, provide sound guidance and manage clients' requests on various HR matters acting as a trusted consultant to clients and employees.</li><li class="leading-relaxed">Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations.</li><li class="leading-relaxed">Process employee lifecycle events on Remote’s internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Offboarding, Time and Attendance amongst other verticals, to ensure all aspects of the employee lifecycle pertaining to the employment terms are administered correctly and promptly.</li><li class="leading-relaxed">Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.</li><li class="leading-relaxed">Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Practicals</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You'll report to: Manager, Contract management, Lifecycle</li><li class="leading-relaxed">Team: Lifecycle Operations</li><li class="leading-relaxed">Start date: As soon as possible</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Application process</h2>1. AI Interview (async)2. Interview with recruiter3. Interview with future manager4. Exercise Stage5. Interview with Senior Manager6. Bar Raiser Interview7. <a href="https://www.notion.so/Veremark-Remote-96e108c037b8423cbd4c3f07a1f9b38b" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Prior employment verification check</a>Remote's <a href="https://www.notion.so/remotecom/people-Total-Rewards-1945bce8d3924ece9421ba8630f57b0c" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Total Rewards philosophy</a>is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.The annual salary range for this full-time position is$26,350 - $59,300 USD<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2>Our full benefits & perks are explained in our handbook at <a href="http://remote.com/r/benefits" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">remote.com/r/benefits</a>. As a global company, each country works differently, but some benefits/perks are for all Remoters:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">work from anywhere</li><li class="leading-relaxed">flexible paid time off</li><li class="leading-relaxed">flexible working hours (we are <a href="https://remote.com/async" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">async</a></li></ul>)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">16 weeks paid parental leave</li><li class="leading-relaxed">mental health support services</li><li class="leading-relaxed">stock options</li><li class="leading-relaxed">learning budget</li><li class="leading-relaxed">home office budget & IT equipment</li><li class="leading-relaxed">budget for local in-person social events or co-working spaces</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How you’ll plan your day (and life)</h2>We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at <a href="https://remote.com/async" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">remote.com/async</a>.You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.If that sounds like something you want, apply now!<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How to apply</h2>1. Please fill out the form below and upload your CV with a PDF format.2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see <a href="https://www.notion.so/remotecom/Guidelines-on-using-AI-when-applying-for-a-job-at-Remote-11ccb4dadab4805f80a7c73b6567bd8f" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.Please note we accept applications on an ongoing basis.

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Lifecycle Specialist: Contract Management

Lifecycle Specialist: Contract Management

Lifecycle Specialist: Contract Management

Customer Care Associate - EMEA (12 month Fixed Term Contract)

EOR Operations Coordinator

EOR Operations Coordinator

EOR Operations Coordinator

EOR Operations Coordinator

Senior Backend Engineer (Elixir)

Job Details