Established in 2020, Rhino Entertainment is a fast-growing online gaming operator which consistently punches above its weight, with a multi-brand strategy, operating out of a number of reputable, regulated jurisdictions from which its brands serve an ever-growing number of markets. Driven by passion, hard work, and a hunger for learning, our multinational teams, based across Malta, Macedonia, Spain, and a number of other countries, have built fantastic products through which we provide value-driven and exciting online entertainment through industry-leading technologies and an unmatched customer experience.

Rhino Entertainment Group

Finnish Speaking Operations Agent

Social & Influencer Manager

Product Owner

Legal Support Specialist

Senior Technical Project Manager

Commercial Manager

Digital Marketing Manager

KYB Specialist

Fraud Prevention Manager

As an Operations Agent, you will play a key role in ensuring smooth, secure, and compliant player operations across all brands. You will support Finnish and English speaking customers, handling responsibilities such as KYC processing, fraud detection, and managing withdrawals. You will also contribute to ongoing process improvements and operational excellence, with a particular focus on VIP accounts and payment-related support tickets. Responsibilities include resolving time-sensitive, high-impact issues involving VIP players and escalated cases, delivering top-tier service aligned with responsible, player-first operations. This role involves supporting players via live chat and email, processing withdrawals, investigating VIP tickets and payment issues, monitoring fraud alerts, conducting KYC checks, and maintaining accurate records.

As an Operations Agent at Rhino Entertainment, you will play a key role in ensuring smooth, secure, and compliant player operations across all our brands. Reporting directly to the Operations Team Lead, you will support both Finnish and English speaking customers and handle a wide variety of responsibilities. These include KYC processing, fraud detection, and managing withdrawals at all levels. You will also contribute to ongoing process improvements and operational excellence, with particular focus on VIP accounts and payment-related support tickets. In this role, you will be responsible for resolving time-sensitive, high-impact issues involving VIP players and other escalated cases—delivering top-tier service that aligns with our commitment to responsible, player-first operations. No two days are the same in this role—and that’s exactly what makes it so exciting!What your role will look like : <ul><ul><li>Provide operational support across our brands, assisting players in both Finnish and English through live chat and email where necessary</li><li>Take full ownership of all withdrawal processing, including high-value transactions, ensuring swift, secure, and compliant handling</li><li>Investigate and respond to VIP tickets and payment-related issues, working closely with relevant teams to deliver exceptional service to high-value customers</li></ul><ul><li>Proactively monitor and investigate fraud alerts, suspicious behavior, and unusual transactional activity, escalating cases as needed</li><li>Conduct KYC checks, document verification, and Enhanced Due Diligence (EDD) in accordance with regulatory requirements and internal procedures</li><li>Handle internal alerts such as document expiry, reversal requests, and account status updates</li><li>Work closely with internal departments, including Customer Experience, Compliance, Payments, and Country Management to resolve complex customer cases and maintain a seamless player journey</li><li>Maintain comprehensive and accurate records of all operational tasks, in line with auditing and data protection standards</li><li>Analyse patterns in player behavior and contact trends, providing actionable insights to improve fraud prevention, withdrawal efficiency, and overall operational workflows</li><li>Support process improvements, documentation updates, and training initiatives within the Operations team</li><li>Ensure ongoing compliance with internal policies, license obligations, and AML regulations</li><li>Be a subject matter expert for tools and systems used in fraud prevention, KYC, payments, and customer support</li><li>Assist with operational support for campaigns, promotions, and platform changes, including cross-functional collaboration where needed</li><li>Complete all assigned mandatory compliance training and remain up to date on relevant regulatory developments</li><li>Uphold and model the Rhino Entertainment values, fostering a positive, professional, and collaborative environment</li><li>Always maintain a player-first mindset, balancing great customer experiences with responsible risk management and operational integrity</li><li>Any ad/hoc queries required by business such as analysing customer contact trends and patterns, and providing context around these</li></ul></ul>

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Accenture

Procure to Pay Operations New Associate

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Customer Service Associate

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Vice President, Sales & Account Management, EMEA

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Senior Financial Partnerships Manager - Payments

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You will be part of the Finance Operations vertical, focusing on the Procure to Pay - Invoice Processing. Your responsibilities include collecting operational data, conducting analysis, reconciling transactions, boosting vendor compliance, improving discount capture, and confirming pricing and terms before payment. You will also manage the accounting of goods and services, from requisitioning to purchasing and receiving, overseeing the end-to-end procurement and financial process. The Accounts Payable Processing team handles incoming invoices, verifying accuracy, matching with purchase orders and delivery receipts, and initiating payments, often utilizing automated systems for efficiency.

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and . Accenture helps organizations deliver on their promises to stakeholders and provide exceptional value. They help to improve the way that the world works and lives.

Application Lead

Customer Service Analyst

Application Architect

Quality Engineer (Tester)

Skill required: Procure to Pay - Invoice Processing Designation: Procure to Pay Operations New Associate Qualifications:Any Graduation Years of Experience:0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors. What are we looking for? Ability to meet deadlines •Ability to perform under pressure •Problem-solving skills • Detail orientation •Ability to establish strong client relationship •Finance and Accounting •Excel •Good Communication skills both written and verbal Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your primary interaction is within your own team and your direct supervisor • In this role you will be given detailed instructions on all tasks • The decisions that you make impact your own work and are closely supervised • You will be an individual contributor as a part of a team with a predetermined, narrow scope of work • Please note that this role may require you to work in rotational shifts

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