roof games

IT Assistant Specialist

Business Development & Strategy Lead (Digital Assets)

Product Owner / Product Manager (Digital Asset)

Chief Operating Officer (COO)

Senior Business Analyst

Senior Backend Developer

Roof Stacks is looking for an IT Assistant Specialist to support end-users and manage IT-related tasks. This role involves monitoring the service desk, providing technical assistance for IT equipment, managing inventory, and overseeing shipping processes. The ideal candidate will be a recent graduate with a degree in Information Technology, strong communication skills, and familiarity with various operating systems and devices. The role requires residing on the Asian side of Istanbul and the ability to adapt to a fast-paced work environment.

As Roof Stacks, we have been carrying out innovative projects since 2015. We aim to become a global actor in Tourism Systems, Extended Reality(AR/VR), Blockchain Technologies, Game Development, and Financial Technology, which are our areas of expertise. We focus on creating a difference with the technologies we develop and designing the future. In addition to our central office in Ataşehir/İstanbul, we have branches in Antalya and Elazığ in Turkey. We have strengthened our position in the global market by opening a new office in Austin, USA, which hosts world technology giants from all over the world. Job Description *Monitor the service desk system and make appropriate assignments*Provide support to end users*Track onboarding and offboarding processes*Prepare necessary hardware for new users*Monitor and keep the inventory system up to date*Provide support for IT equipment such as computers, printers, TVs, phones, etc.*Track faulty products*Manage IT shipping processes. Requirements *New graduate from university programs related to Information Technologies (Associate’s Degree &amp; Bachelor’s Degree)*Residing on the Asian side of Istanbul*Strong communication skills and problem-solving ability*Knowledgeable in basic information technology topics*Team player*Knowledgeable in Windows and MacOS operating systems*Familiar with Android and iOS mobile operating systems*Knowledgeable in printers, TVs, and other peripheral devices*Able to adapt to a fast-paced work environment*Holds a Class B driver's license and able to drive actively

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This Service Delivery Engineer III position at Sabre involves working with various teams, including Product Management, Supplier Sales Account Management, and the Global Product Development Group (GPD). The role focuses on analyzing application systems, providing technical support, and assisting with testing and implementation activities. Responsibilities include customer interaction, problem-solving, documentation, systems analysis, and research. The engineer will troubleshoot issues, develop solutions, and communicate status updates. The role requires strong analytical and communication skills, experience in QA Automation, knowledge of APIs, databases, and customer service, and the ability to work under pressure and handle complexity.

Together, we make travel happen.

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Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.Simply put, we connect people with moments that matter.Service and Support General Job Description Team DescriptionThis position is within the Lodging, Ground and Sea Product Support &amp; Consulting Services Organization.&nbsp; This analyst will work closely with Product Management, Supplier Sales Account Management as well as the Global Product Development Group (GPD). Additionally, the role requires customer liaison duties with customer technical teams.Research and analyze application systems to develop an understanding of internal and/or external customer business requirements for the development of system solutions to existing system performance issues and applications for new systems. Provide technical support to the Associate Help Desk as required during the troubleshooting process.&nbsp; Track and communicate status of problems and bugs; revise documentation of system revisions and modifications, as needed. May provide technical assistance to less experienced application system analysts.Provide testing and implementation activities for multiple types of connectivity platforms for Lodging, Ground and Sea Suppliers involving such things as test scripts, problem logs, customer coordination and communication, status calls, testing and sign off. The service and support team maintains direct contact with customers pre-sale or post-sales or both. Role and Responsibilities:<ul><li>Customer Orientation: Meets the expectations and requirements of both internal and external customers</li><li>Problem Solving: Uses rigorous logic and methods to troubleshoot and solve difficult problems with effective solutions</li><li>Analytical/Logical Reasoning:&nbsp;Uses reasoning to identify logical connections and conclusions</li><li>Documentation: Enters, transcribes, records, stores or maintains information in written or electronic form</li><li>Systems Analysis: Understands how a system should work and how changes in conditions, operations, and the environment will affect outcomes, knowledge of products and system architecture</li><li>Research and Analysis: Uses a variety of methods to examine and explore issues and identify relevant themes</li><li>Communication:&nbsp;&nbsp;Structures communication and conveys ideas and information clearly, both verbally and in writing</li><li>Teamwork:&nbsp;Promotes global cooperation, collaboration and partnerships between individuals and groups</li><li>Personal excellence:&nbsp;Committed to and actively works towards continuous improvement, personal leadership, and meeting or exceeding goals</li><li>Technical Skills:<ul><li>Hands on experience in QA Automation (Selenium, SOAP and REST etc.). Knowledge on QA Automation framework will be a plus.</li><li>Knowledge on APIs – SOAP (XML) vs REST (JSON) – How to use, debug</li><li>Working knowledge in Databases, CRUD operations using SQL</li><li>Working knowledge using POSTMAN tool for web services testing and debugging.</li><li>Review and analyze log files and Data Analytics.</li><li>product support specialist</li><li>product support analyst</li><li>systems integration engineer</li><li>technical support</li><li>customer service</li><li>customer training</li><li>sales support</li></ul></li></ul> Qualifications and Education Requirements:<ul><li>Minimum High School diploma, University student or graduate. Technical experience strongly desired</li><li>Demonstrates good time management and priority setting skills</li><li>Demonstrates effective teamwork skills</li><li>Demonstrates ability to work under pressure and handling complexity</li><li>Proficient English and Spanish written and oral communication skills</li><li>Must be organized, able to multi-task and work in all areas as needed</li><li>Proven analytical and troubleshooting skills</li><li>Excellent customer service skills</li><li>Travel Industry background is desired.</li><li>Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus)</li><li>ITIL/ XML/ SQL/ API Programming</li><li>Experience using Salesforce CRM tool</li></ul>Benefits<ul><li>Work in modern Zonamerica campus alongside all the amenities it has to offer!</li><li>Annual Performance bonus plans</li><li>Development opportunities in country or globally</li><li>We offer a competitive private health insurance for employees and eligible children&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </li><li>Extra Paid Time Off (5 extra days each year) </li><li>3 month paid parental leave (12 weeks for fathers/ 18 weeks for mothers) </li><li>Daily meal allowance</li><li>End of Year Break </li><li>Life Insurance </li><li>Corporate Social Responsibility opportunities</li><li>Recognition and acknowledgement programs</li></ul>We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.#LI-Hybrid#LI-LP1

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.