Sinch

DevOps Engineer (Email)

Marketing Analyst (Pleno)

Senior Customer Success Analyst- Brazil

Assistant Manager - Customer Success

Product Operations Analyst - Mexico

Product Operations Analyst (Pleno) - Brazil

Service Delivery Engineer

Technical Specialist (VSS and OCS)

Head of Accounting, North America

As a DevOps Engineer at Sinch, you will manage and monitor production and UAT environments, ensuring high availability and system health.  You'll improve software reliability, quality, and time-to-market, optimize system performance, and provide operational support for large, distributed applications.  Responsibilities include managing systems and services, installing and maintaining software, implementing security and backup strategies, writing custom scripts, and providing 2nd-level support.  Collaboration with engineering teams and vendors is crucial for problem resolution. Telecom knowledge (voice/SMS/email) is a plus.

Deputy General Manager - Sales

<section aria-labelledby="job-description-title" class="styles--3vx-H" data-ui="job-description"><h2 id="job-description-title">Description</h2><div>Are you ready to put your mark on one of Sweden’s most leading tech brand? We are one of the most successful companies in the world that you probably never heard of, according to Forbes Magazine. It is the engineering team’s role to put us into the spotlight.The essence of the roleAs our new ROLE you will:<ul> <li>Run the production, UAT environment by monitoring availability and taking a holistic view of system health</li> <li> Improve reliability, quality, and time-to-market&nbsp;of our suite of software solutions</li> <li> Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve</li> <li>Provide primary operational support and engineering for multiple large, distributed software applications</li> <li>Manage and monitor all installed systems and services.</li> <li>Install, configure, update, patch and maintain operating systems, application software and system management tools</li> <li>Proactively ensure the highest levels of systems and infrastructure availability</li> <li>Monitor and give feedback on application performance for potential bottlenecks, identify possible solutions, and work with engineering to implement those fixes</li> <li>Maintain security, backup, and redundancy strategies</li> <li>Manage backup/configurations/security and system patching</li> <li>Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks</li> <li>Participate in the design of information and operational support systems</li> <li>Provide 2nd level support</li> <li>Liaise with vendors and other IT personnel for problem resolution</li> <li>Proven working experience in installing, configuring and troubleshooting Linux based environments.</li> <li>Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache, NGINX)</li> <li>Solid experience in the database administration e.g. (Mysql , MongoDB , Redis )</li> <li>Experience with monitoring systems / Nagios etc.</li> <li>Solid scripting skills (e.g., shell scripts, Perl )</li> <li>Solid networking knowledge (OSI network layers, TCP/IP)</li> <li>Must be able to troubleshoot and isolate OS/network related issues</li> <li>Telecom Knowledge voice / sms / email (add on)</li> </ul>Who are you? In order to contribute in this role you have:<ul> <li>Engineering Degree/ Bachelor’s degree in computer science or other highly technical, scientific discipline</li> <li>Hands-on 2-4 years’ experience in Linux OS.</li> <li>Basic working knowledge of AWS Cloud etc.</li> <li>Basic working knowledge of CI - CD , GIT / Jenkins / Ansible / Docker</li> <li>Understanding of DevSecOps</li> <li>A proactive approach to spotting problems, areas for improvement, and performance bottlenecks</li> <li>Certification preferred</li> <li>Basic knowledge of MS-Office (Word, Excel etc.)</li> <li>should be comfortable with 24/7 work culture .</li> <li>Excellent interpersonal skills. Should be able to work independently with firm deadlines, and influence cross-functional teams. Decision making ability and attention to detail.</li> </ul>Big plus!<ul><li>Basic working DevOps knowledge</li></ul>Being you at Sinch:<ul> <li>We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path and making it happen with us.</li> <li>We’re proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, colour, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.</li> </ul>Your life at Sinch:<ul> <li>Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves and seeing what impact you can have on the world. The only way is up, and you’ll be reaching for the opportunities that match where you want to take your career. It’s closer than you think.</li> <li>It’s time to chase the answers, chase the challenges and chase the dream.</li> </ul>Are you ready? Join us on our journey!</div></section>