techholding

Technical Support Engineer

Scrum Master / Technical Program Manager

Technical Project Manager – Digital Transformation & Salesforce Delivery

System Reliability Engineer

Sr. Frontend Engineer

Senior DevOps Engineer

Director, Mexico Operations

AWS DevOps Engineer

AS400 Administrator

As a Technical Support Engineer at Tech Holding, you will be responsible for resolving network issues, configuring operating systems, and providing immediate support using remote desktop connections. You will use email and chat applications for quick IT issue resolution and phone support for complex problems. You will be the point of contact for service requests through voice support and coordinate with vendors, client teams, and other support teams to ensure customer satisfaction. You will also provide support to local and off-site users. The role requires excellent communication skills and the ability to troubleshoot technical issues, diagnose problems, and explain technical details simply. The role also involves documenting technical knowledge and providing feedback to customers.

Salesforce Business Analyst

<div>About us: Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients.&nbsp; Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.</div><div>Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. You will use email and chat applications to give clients quick answers to simple IT issues. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering. Microsoft, Cisco, Linux or similar certification is a plus. If you’re naturally a helper, enjoy assisting people with computer issues and are able to explain technical details simply, we’d like to meet you. Ultimately, you will be a person that our customer's trust. They will rely on you to provide timely and accurate solutions to their technical problems. Experience : 2 - 3 years Shifts: Rotational Shifts&nbsp; Responsibilities <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li>Excellent communication skills and ability to discuss and troubleshoot issues with Native English Speakers </li> <li>Efficiently handling incoming voice calls and acting as the first point of contact for service request calls &amp; requisitions through voice support.</li> <li>Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams.</li> <li>Provide phone and help desk support for local and off-site users.</li> <li>Provide network troubleshooting and support, as well as end-user software and hardware troubleshooting.</li> <li>Record detailed incident descriptions in the call tracking system and follow up to resolve issues, ensuring customer satisfaction.</li> <li>Answer and manage incoming calls, emails, chats, and/or interactive voice response systems</li> <li>Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner</li> <li>Diagnose and troubleshoot technical issues, including account setup and network configuration</li> <li>Ask customers targeted questions to quickly understand the root of the problem</li> <li>Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical issue</li> <li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)</li> <li>Provide prompt and accurate feedback to customers.</li> <li>Refer to the internal database or external resources to provide accurate tech solutions</li> <li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting.</li> <li>Document technical knowledge in the form of notes and manuals</li> </ul> Requirements <ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">Active Directory/User management/ Troubleshooting</li> <li data-stringify-indent="0" data-stringify-border="0">Office 365-Outlook Troubleshooting</li> <li data-stringify-indent="0" data-stringify-border="0">Windows and system application Troubleshooting</li> <li data-stringify-indent="0" data-stringify-border="0">Knowledge of Technical Terms DNS/DHCP/VPN/Network etc.</li> <li data-stringify-indent="0" data-stringify-border="0">Knowledge/Experience of Backup tools</li> <li data-stringify-indent="0" data-stringify-border="0">Knowledge of Ticketing tools and SLA.</li> <li data-stringify-indent="0" data-stringify-border="0">Knowledge of Server/Network Monitoring Tools</li> <li data-stringify-indent="0" data-stringify-border="0">Excellent analytical skills, written and verbal communication.</li> <li data-stringify-indent="0" data-stringify-border="0">Experience as a technical specialist in customer-facing roles</li> <li data-stringify-indent="0" data-stringify-border="0">Strong task management skills</li> <li data-stringify-indent="0" data-stringify-border="0">Customer focused with a passion for resolving unique problems</li> <li data-stringify-indent="0" data-stringify-border="0">Must have on-call support experience</li> <li data-stringify-indent="0" data-stringify-border="0">International client support experience (Preferred)</li> <li data-stringify-indent="0" data-stringify-border="0">Basic knowledge of AWS and Linux (Advantage)</li> <li style="font-weight: bold;" data-stringify-indent="0" data-stringify-border="0">24*7 Support (Rotational Night Shift)</li> <li data-stringify-indent="0" data-stringify-border="0">5 days working.</li> <li data-stringify-indent="0" data-stringify-border="0">Voice Support.</li> </ul> Perks working at Tech Holding: <ul> <li>&nbsp;Learning &amp; Development Opportunities&nbsp;</li> <li>2 Rotational Week-Off</li> <li>Employee - Family Insurance</li> <li>Various type of Leaves (Apart from Casual and Sick Leaves, New Parent Leaves, Marriage Leaves.)</li> </ul></div><div>Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR&nbsp;</div></div>

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Social Discovery Ventures

QA Engineer

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Senior Data Scientist

PlayStation

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Software Developer & Designer

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Platform Analyst

The QA Engineer will be responsible for full-cycle testing, from task acceptance to release, for this remote position.  They will estimate testing efforts, manage deadlines, and test legacy systems with limited documentation.  The role involves identifying and managing bugs, collaborating with various teams, expanding test coverage, maintaining test documentation, and assisting with automation. They will also be involved in setting up environments via GitHub, testing APIs with Postman, monitoring message queues with RabbitMQ, using AWS Console for cloud-based testing, analyzing logs with Grafana, validating data, and supporting early morning releases. The ideal candidate should be passionate about quality and be ready for early-hour work.

Social Discovery Group (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others. SDG invests in IT startups around the world. Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others.

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Senior AQA Engineer

DBA MS SQL / Data Base Administrator MS SQL

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<a href="https://socialdiscoverygroup.com/about-us/" data-faitracker-click-bind="true"></a><a href="https://socialdiscoverygroup.com/about-us" style="text-decoration: none;" data-faitracker-click-bind="true"></a><a href="https://socialdiscoverygroup.com/about-us" style="text-decoration: none;" data-faitracker-click-bind="true">Social Discovery Group</a> (SDG) is the 3rd largest social discovery company in the world, uniting 60+ brands with 500 million users. We solve the problems of loneliness, isolation, and disconnection by transforming virtual intimacy into the new normal. Our portfolio includes online communication platforms focusing on AI, game mechanics, and video streaming - Dating.com, DateMyAge, Cupid Media, Dil Mil, Kiseki, and others. SDG invests in IT startups around the world. Our investments include Open AI, Patreon, Flo, Clubhouse, Woebot, Flure, Astry, Coursera, Academia.edu, and many others. We bring together a team of like-minded people and IT professionals specializing in the creation and development of globally impactful social discovery products. Our international team of 1200 professionals and digital nomads works all over the world. Our teams of digital nomads work remotely from Cyprus, Malta, the USA, Armenia, Georgia, Kazakhstan, Montenegro, Poland, Latvia, Serbia, Spain, Portugal, UAE, Israel, Turkey, Thailand, Indonesia, Japan, Hong Kong, Australia and many other locations. In August 2024, we achieved Great Place to Work US Certification™! This achievement reflects our core belief that a truly exceptional workplace is built on trust, pride, and camaraderie—not just great perks. We are looking for a QA Engineer with strong expertise in testing complex systems and the ability to work effectively across multiple projects and time zones. This is a fully remote role with early-hour availability required (4–6 AM GMT+0, Australian time zone). Your main tasks will be: <ul> <li> Perform full-cycle testing: from task acceptance to release. </li> <li> Estimate testing efforts and ensure deadlines are met. </li> <li> Test legacy systems with limited or outdated documentation. </li> <li> Identify and manage bugs (including regression testing and early-stage localization). </li> <li> Collaborate with developers, product owners, and cross-functional teams. </li> <li> Expand and refine test coverage, including edge cases. </li> <li> Maintain test documentation and assist in automation requirements. </li> <li> Set up and configure environments via GitHub. </li> <li> Test APIs with Postman, including validation and documentation checks. </li> <li> Work with RabbitMQ to monitor message queues. </li> <li> Use AWS Console for cloud-based testing and debugging. </li> <li> Analyze logs and system performance using Grafana. </li> <li> Validate data and troubleshoot database queries. </li> <li> Support early morning releases to ensure smooth deployment. </li> </ul> We expect from you: <ul> <li> 2–3+ years of experience in QA. </li> <li> Proficiency in testing web, mobile, and backend systems. </li> <li> Experience working with legacy systems and incomplete documentation. </li> <li> Understanding of distributed systems, microservices, and high-load environments. </li> <li> Strong skills in bug tracking, analysis, and log-based debugging. </li> <li> Experience with test management tools (e.g., JIRA, Allure TestOps). </li> <li> Familiarity with CI/CD pipelines, Git, GitHub. </li> <li> Confident use of Postman, RabbitMQ, and Grafana.</li> <li> Strong database querying skills (PostgreSQL, MySQL, etc.). </li> <li> Knowledge of AWS Console for testing in the cloud. </li> <li> Ability to work autonomously and prioritize in multi-project setups. </li> <li> English level B2 or higher. </li> <li> Willingness to work early hours and on a digital nomad calendar.</li> </ul> If you are passionate about quality, ready for early-hour work, and excited to contribute to a growing remote-first product team — we’d love to hear from you. What do we offer: <ul><li>REMOTE OPPORTUNITY to work full time;</li><li>Vacation 28 calendar days per year;</li><li>7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;</li><li>Bonuses up to $5000 for recommending successful applicants for positions in the company;</li><li>Full payment for professional training, international conferences and meetings;</li><li>Corporate discount for English lessons;</li><li>​Health benefits. According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);</li><li>​Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;</li><li>Internal gamified gratitude system: receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc. </li></ul> Sounds good? Join us now!

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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