TFL Group

Staff Accountant

Director, Business Development

PHP Developer

Director of Partnerships

Ticket Operations/Service Coordinator

TFL is seeking a Staff Accountant to join their team. This role is crucial for maintaining the financial backbone of the company. The Staff Accountant will be responsible for managing accounts receivable, ensuring timely payments, reconciling payments, maintaining financial records, and assisting in the budget process. They will work on general ledger reconciliation, process expense reports, and collaborate with management. This role offers opportunities for growth within a fast-paced environment, supporting a company that focuses on creating experiences for sports fans, music lovers and event goers across the country.

TFL, a leading live entertainment and technology company, has a fantastic opportunity for a Staff Accountant to join our team. We’re looking for an accounting professional who’s equal parts detail-driven and proactive problem-solver. You’ll be a key part of the financial backbone that keeps our fast-paced business running smoothly, with plenty of opportunities to grow and collaborate.
 
About TFL&nbsp;
At TFL, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.
&nbsp;
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, TFL is a great place to work.
&nbsp;
With our headquarters located in the greater Kansas City-area, TFL is proud to celebrate over 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Alabama and Omaha, Nebraska. 
 
Reports to&nbsp;Controller
 
Responsibilities &amp; Job Duties (include, but are not limited to)
<ul>
<li>Maintain Accounts Receivable and ensure timely client payments</li>
<li>Responsible for looking into reasons aged invoices are still unpaid in ERP system and communicating with account executives to ensure timely payments from retail clients</li>
<li>Enters and reconciles check payments in ERP and investigates reason for errors and discrepancies</li>
<li>Maintains discrepancy report between invoices and payment reconciliation</li>
<li>Maintains electronic records for all receipts and invoices</li>
<li>Reconciles credit card batch with ERP credit card payments to verify each transaction has been accurately charged</li>
<li>Reconciles inventory from daily ticket purchases</li>
<li>Record sales and purchasing activity in the general ledger</li>
<li>Reconcile general ledger balance sheets accounts timely and accurately</li>
<li>Process employee expense reports</li>
<li>Work on the budget process with management</li>
<li>Record department expenses and meet with leaders to discuss expenses</li>
</ul>
 
Qualifications
<ul>
<li>Bachelor’s degree in accounting (or related field) preferred</li>
<li>2–5 years of experience</li>
<li>Working knowledge of accounting principles, best practices and systems</li>
<li>Strong Excel and Microsoft Office skills (you're a spreadsheet ninja)</li>
<li>Ability to work under pressure, and within a deadline-oriented environment</li>
<li>Highly organized with ability to multi-task and handle multiple projects simultaneously</li>
<li>Excellent communication and presentation skills</li>
<li>Exceptional attention to detail — mistakes don't stand a chance with you</li>
</ul>
 
Compensation and Benefits
<ul>
<li>Competitive salary</li>
<li>Discretionary performance bonus</li>
<li>401k with company match</li>
<li>Unlimited vacation</li>
<li>Medical/Dental/Vision insurance</li>
<li>Long-term &amp; short-term disability</li>
<li>Life insurance</li>
<li>Paid maternity leave</li>
</ul>
 
Employee Appreciation
<ul>
<li>$1,000 employee ticket credit per year for events of your choice</li>
<li>Company kitchen including complimentary breakfast, lunch, snacks and drinks for employees daily</li>
<li>Company happy hours</li>
<li>Employee referral program</li>
<li>Casual dress code</li>
</ul>

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The Sr. Accounts Receivable position involves managing accounts receivable activities, including resolving client inquiries, overseeing vendor onboarding, and managing third-party platforms. The role requires adherence to service-level agreements (SLAs) and involves communication with clients and internal teams. Responsibilities include email queue management, vendor onboarding, and contract review. The candidate will be responsible for maintaining the combined Billing & Collections email queue within 24 business hours SLA. The candidate must also handle the completion of Banking Forms and provide other such Financial documentation such as W9s, Tax Certificates, etc. This role offers significant opportunities for career advancement within a growing tech company.

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<h2>About AlphaSense:&nbsp;</h2> 
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. 
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&amp;P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
<div><h3>Summary</h3> 
Reporting to Billing &amp; Collections Manager the position will be the primary point of contact for a variety of AR related activities focused on resolving client communications regarding billing and collections inquiries, as well as internal requests regarding the same. This role will be responsible for overseeing all vendor onboarding and third-party platform management. With an emphasis on prompt and accurate communications the ideal candidate will be able to strictly adhere to our companies SLA standards and ensure every message is escalated accordingly if it cannot be actioned in real time directly. You will work as part of a growing team at a well-funded growth-stage tech company, and you will have direct communications with clients and several internal teams. There will be significant opportunity to advance your career as the company scales. 
<h3>Qualifications</h3> 
<ul> 
<li>Preference for a candidate with a BCOM / MCOM/ BBA / MBA in Finance.</li> 
<li>2+ years of experience in O2C collections, Vendor Onboarding, Revenue recognition &amp; reconciliation and Email Queue or Case Management.</li> 
<li>Preference for candidates who have worked with Salesforce and Maxio/NetSuite.&nbsp;</li> 
<li>Primary Skills: Excellent Written and Verbal Communication, Data Management, Customer Service, Billing and Collections Experience, Problem Solving and Multitasking.&nbsp;</li> 
<li>Secondary Skills: Time Management Skills, Ownership of case management, Excel and Gsuite.</li> 
</ul> 
<h3>Key Responsibilities</h3> 
<ul> 
<li>Email Queue Management: Will be responsible for keeping the combined Billing &amp; Collections email queue within 24 business hours SLA; the candidate will work as the primary point of contact for all new email threads to ensure routine questions and vendor onboarding requests are dealt with in a timely manner or escalated internally where appropriate. Existing threads will be assigned and connected to the dedicated AR Lead or Biller where applicable and appropriate. Some specific responsibilities include but are not limited to:</li> 
<ul> 
<li>The Queue Specialist will handle the completion of Banking Forms and provide other such Financial documentation such as W9’s, Tax Certificates, etc. – any forms requiring internal escalation, the Queue Specialist will manage the corresponding case until the client or internal contact is provided what is needed.</li> 
<li>The Queue Specialist will resubmit invoices through the billing system by email or by vendor portal as needed if the client provides updated billing information post sale/renewal.&nbsp;</li> 
<li>The Queue Specialist will respond to urgent escalation requests and flag internally the appropriate party for support, where needed.&nbsp;</li> 
<li>The Queue Specialist will ensure all open cases are being managed by the team and actioned in a timely manner, once assigned.</li> 
</ul> 
<li>Vendor Onboarding: The Queue Specialist will routinely handle the creation and documentation of external third party vendor websites for the internal usage of the Billing &amp; Collections team through a consolidated password sharing application for security purposes.</li> 
<li>Contract Review: Review contract and SFDC data, audit sales orders and invoices within the billing system and ensure they are delivered successfully to clients (and meet client requirements). Ensures compliance with company policies and procedures. Understanding contract structure, billing practices, and customer policies from both a customer-facing and a finance department perspective; Must be able to resolve simple billing issues without escalation and know when to flag a case for internal audit by the biller and management team per specified protocols.&nbsp;</li> 
</ul> 
Note: -&nbsp;We are looking for candidate who is ready to work in NY or EST shift hrs. 
Immediate Joiners will be preferred. 
<h3>Skills And Requirements</h3> 
<ul> 
<li>Minimum 2 years’ experience in AR, O2C and collections process, whether directly as a biller, a collections specialist or a queue management specialist.</li> 
<li>Advanced proficiency in Excel is encouraged.&nbsp;</li> 
<li>Strong analytical skills are essential; the ideal candidate will have a keen eye for detail and will not allow emails or cases to fall through the cracks.</li> 
<li>Strong oral and written communication skills in English with the ability to effectively gather and convey information via e-mail or phone with people located in other non-local offices and in different time zones.</li> 
<li>Experience with Maxio, NetSuite, Sage Intacct and Salesforce will be preferred.</li> 
<li>The ideal candidate will be a self-motivated, proactive, deadline-oriented, fast learner, who is an organized, dedicated, flexible, hands-on team player with excellent problem-solving skills. "Roll-up-the-sleeves" approach is required. Comfortable in an unstructured, dynamic, fast-paced environment.</li> 
<li>Extended hours required during peak business periods – financial close, audit periods, and as required by management.</li> 
<li>Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared. Perform account reconciliations (with banks and payment gateways). Maintain the billing system. Generate invoices and account statements as needed upon request.</li> 
<li>Monitor and collect accounts receivable email queue; strengthen and grow relationships with clients by communicating with customers regarding past-due accounts and ensuring the AR Lead responsible for primary outreach is keeping to their queue.</li> 
<li>Support other accounting and finance team members and assist in general financial management and analysis. Proficiency with Microsoft Office (Excel, Word, etc) and Google Drive. Ability to work independently, and exercise integrity and confidentiality in handling information.</li> 
<li>Ensure accurate and timely invoicing through the resolution of client invoicing issues. Interface with the sales, and customer delivery teams in the field. Ensure compliance with client systems.</li> 
<li>Timely and efficient monthly close through the support of the Finance team on any ad hoc requests that require time sensitive attention and support from the Billing &amp; Collections team the Queue Specialist may be able to assist on.</li> 
</ul>
</div>
<div>
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. 
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. 
Recruiting Scams and Fraud 
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: 
<ul> 
<li style="font-size: 12pt;">AlphaSense never asks candidates to pay for job applications, equipment, or training.</li> 
<li style="font-size: 12pt;">All official communications will come from an @<a href="http://alpha-sense.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://alpha-sense.com/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw2sfhQUZloRzVpQ4Yj1Ftlo">alpha-sense.com</a>&nbsp;email address.</li> 
<li style="font-size: 12pt;">If you’re unsure about a job posting or recruiter, verify it on our&nbsp;<a href="https://www.alpha-sense.com/careers/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.alpha-sense.com/careers/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw3I0CFwb1ser7ImCRD48YOl">Careers page</a>.</li> 
</ul> 
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
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