Whatnot

Customer Experience Agent

Software Engineer, Notifications Platform

Senior Business Systems Analyst (Workday)

Sr. Manager, Product Communications

Software Engineer, Buyer Growth

Data Scientist, People Analytics

Fullstack Engineer, Seller Merchandising

Frontend Engineer

The Customer Experience team focuses on enhancing the user experience through process improvement, order management, and problem-solving. As a Customer Experience Agent, you'll be ensuring customers receive their ordered products promptly and resolving any issues that arise. This involves interacting with buyers and sellers, resolving payment, order, and shipment issues, becoming a product expert, and collaborating with other departments to resolve open questions and proactively improve the customer experience. The role requires a customer-first approach and a commitment to achieving the best possible outcomes for users.

Performance Creative Producer

<h2>🚀 Join the Future of Commerce with Whatnot! </h2> Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our <a href="https://www.whatnot.com/careers">values</a>. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together. From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone. And we’re just getting started! As one of the <a href="https://a16z.com/marketplace-100/">fastest growing marketplaces</a>, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our <a href="https://blog.teamwhatnot.com/">news</a> and <a href="https://medium.com/whatnot-engineering">engineering</a> blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce. <h2>💻 Role</h2> The Customer Experience team is responsible for driving the best possible user experience through process improvement, order management, and problem solving. As part of this team you will be tasked with doing anything possible to make sure our customers get the product they ordered as fast as possible. And if something went wrong, you are ensuring that we are doing everything possible to make it right. <ul> <li>Interact with buyers and sellers with a customer first attitude ensuring a positive experience</li> <li>Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner</li> <li>Become an expert in the Whatnot product, processes and systems to drive positive outcomes for our users</li> <li>Work with other departments to troubleshoot, research and resolve open questions</li> <li>Seek out opportunities to eliminate repeat contacts and improve the overall customer experience</li> </ul> <h2>👋 You</h2> Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. A hungry individual looking to jump start their career in a fast paced environment. Someone willing to take on any role or task, learn new skills and be a part of building a great company. A customer service mentality with passion to reach the best possible outcome. Here’s what we’re hoping to see in your background: <ul> <li>2+ years of support experience handling email and/or chat services.</li> <li>Weekend availability required</li> <li>Fluent in English and French, with an understanding of the French Market</li> <li>Understanding of Ecommerce and Marketplace operations</li> <li>Experience with Customer facing systems like Zendesk, Kustomer, or Intercom.</li> <li>Obsession with customers / being customer first / serving customers</li> <li>Proactive problem-solver and process-improver</li> <li>Knowledge of Collectibles is a plus</li> <li>Bachelor's degree preferred</li> <li>Previous start-up experience is a plus</li> </ul> <h2>💰Compensation</h2> €35,000/year to €42,000/year + benefits + equity The salary range may be inclusive of several levels that would be applicable to the position. Final salary will be based on a number of factors including, level, relevant prior experience, skills and expertise. This range is only inclusive of base salary, not benefits (more details below) or equity. <h2>🎁 Benefits</h2> <ul> <li>Flexible Time off Policy</li> <li>Health Insurance options including Medical, Dental, Vision</li> <li>Work From Home Support <ul> <li>Home office setup allowance</li> <li>Monthly allowance for cell phone and internet</li> </ul> </li> <li>Care benefits <ul> <li>Monthly allowance for wellness</li> <li>Annual allowance towards Childcare</li> <li>Lifetime benefit for family planning, such as adoption or fertility expenses</li> </ul> </li> <li>Retirement; Pension plan</li> <li>Monthly allowance to dogfood the app <ul> <li>All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).</li> </ul> </li> <li>Parental Leave <ul> <li>16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.</li> </ul> </li> </ul> <h2>💛 EOE</h2> Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

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ELK Studios

Game Client Developer

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As a Game Client Developer, you will implement animations, sounds, effects, and particle systems in games, ensuring functionality, flow, and server communication. Your tasks will include implementing game clients in JavaScript and ensuring smooth performance on mobile devices and web browsers. You will collaborate with other developers, animators, game artists, backend developers, math designers, and product owners. You'll also innovate to create exciting and memorable iGaming experiences.

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<div>Do you want to be part of creating fantastic, unique and entertaining iGaming experiences in a competitive global market?We are looking for a talented Game Client Developer with a strong passion for bringing life, entertainment and excitement to our growing games portfolio.ELK is a leading developer in the iGaming industry, known for our innovative, visually stunning, and critically acclaimed game titles and IPs. We push the boundaries of gameplay and visual fidelity, setting new standards in the iGaming world.About the role:We take great pride in creating and offering our players a wide range of themes and mechanics in our games. As a Game Client Developer, you’ll take on the exciting challenge of implementing animations, sounds, effects, and particle systems in our games, while taking on the responsibility for the game’s functionality, flow, and server communication.A typical work week as a Game Client Developer can consist of:Main tasks: Implementing game clients in JavaScript and game functionalities. Ensure the games run smoothly on mobile devices and web browsers.Collaborate Across Disciplines: Work closely with other Game Client Developers, animators and game artists to collaboratively build “best in class” iGames.Communication: Collaborate with the backend developers, math designers and Product owners to bring their technical ideas into the players view.Innovation: Push the boundaries of what is possible in the realms of iGames to create exciting and memorable experiences.Who are you?&nbsp;We believe you are a passionate software developer with a strong focus on front-end technologies and an eye for detail. You thrive on creating visually stunning iGaming experiences, pushing the boundaries of design and performance. You have solid experience with JavaScript and Pixi.js, and a deep understanding of browser-based development. You’re comfortable using developer tools (DevTools) to debug, optimize, and refine your work for smooth, high-performance gameplay.You are both creative and innovative, constantly seeking solutions that enhance the game experience while working within technical constraints. You excel at maintaining and adapting the game’s visual style across multiple platforms, ensuring all visual assets are cohesive and compelling throughout the development process.To thrive with us, you need to be a team player with a good ability to handle feedback and work together with different disciplines. You are self-driven, and responsible and strive to develop your skill and others constantly. It is important that you are organized and solution-oriented with the ability to tackle challenges and solve problems with a strong sense of ownership and deliver on deadlines.Qualifications:Experience: Minimum of 2 years of experience of software development.Tech Stack: At Elk we use JavaScript, WebGL and Pixi.js. Familiarity with these technologies or equivalents is beneficial.Skills: Previous experience in programming in JavaScript.Team work: Experience working with cross functional teams. Be open to feedback and take the initiative to independently enhance and perfect your work, while still ensuring it aligns with the product team’s vision for the game.Passion for Gaming: A passion for video games and an understanding of what makes them visually engaging and immersive.Language: The ideal candidate will possess excellent English language skills, both in written and verbal communication, as this is essential for daily tasks and collaboration. Proficiency in Swedish is a plus but not required.We offerAn exciting opportunity to work on innovative gaming projects. With our short project cycles, you’ll have the chance to explore various technologies and contribute to creating immersive, engaging iGaming experiences. Join us to develop your skills in a vibrant, innovative environment where your passion for game development and functionality can truly shine!We are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, where everyone is respected, valued, and empowered to succeed.We work on-site at our awesome office, 2 minutes from T-Centralen in Stockholm.For the right candidate, the recruitment process includes: interviews (digitally and at our studio), as well as a work assignment.We will fill the position as soon as we have found the right candidate, so do not hesitate to submit your application as soon as possible!</div>

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