White Hat Gaming

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Moonspin is seeking a NOC Level 2 Support Engineer for their Cape Town office. This role involves monitoring, diagnosing, troubleshooting, tracking, and documenting multiple environments, along with day-to-day customer support. The engineer will proactively detect and resolve incidents, escalate complex issues, participate in root cause analysis, and improve monitoring processes. Strong communication, adaptability, and the ability to work independently or in shifts for 24/7 coverage are essential.

Moonspin is proud to offer industry-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer exceptional business services while enjoying a “work hard play hard” engaged environment.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Purpose of the Role</h3>We are seeking a NOC Level 2 Support Engineer to work in our Cape Town office, who can apply their technical skills in a fast-paced and complex environment. The Level 2 NOC Engineer’s duties will include monitoring, diagnosing, troubleshooting, tracking, and documenting the multiple environments and day-to-day customer support and interactions.Strong communication skills are a particularly important requirement for this role. NOC Level 2 Support Engineers should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. The successful candidate will be able to work independently and within groups working in shifts to cover 24/7 coverage.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitor Dashboards of key metrics, proactively detecting any possible incidents before they occur.</li><li class="leading-relaxed">Proactive monitoring of Slack channels for issues raised both internally and externally.</li><li class="leading-relaxed">Investigate, diagnose, troubleshoot, and resolve incidents where possible.</li><li class="leading-relaxed">Escalate incidents that require additional expertise with SRE, DBA’s, Dev Support, etc, and work with them until the incident is resolved.</li><li class="leading-relaxed">Working with Incident managers and other teams in war rooms for P1/2 issues to restore operations as quickly as possible.</li><li class="leading-relaxed">Be involved in the root cause analysis of incidents and help with incident reports.</li><li class="leading-relaxed">Adding and updating documentation for runbooks used to help troubleshoot and resolve incidents and share knowledge with the rest of the team.</li><li class="leading-relaxed">Implement and improve processes for monitoring/alerting, systems maintenance, and escalation.</li><li class="leading-relaxed">Helping and guiding the development of tooling used to troubleshoot and resolve issues to make NOC work more effectively.</li><li class="leading-relaxed">Develop key dashboards for transparency of reporting uptime and other metrics as identified.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A minimum of 2 years’ experience working in a NOC team offering 24/7 critical support.</li><li class="leading-relaxed">Excellent troubleshooting and creative problem-solving abilities.</li><li class="leading-relaxed">Background in Linux administration.</li><li class="leading-relaxed">Good networking understanding (TCP/IP, DNS, routing, firewalls, etc.).</li><li class="leading-relaxed">Good understanding of technologies such as Apache, Nginx, Databases, DNS servers, etc.</li><li class="leading-relaxed">Experience with supporting Cloud-based applications – we use Amazon Web Services (AWS).</li><li class="leading-relaxed">Experience in using monitoring systems and investigating issues at a log level – we use Datadog.</li><li class="leading-relaxed">Experience coordinating and collaborating with multiple teams such as Helpdesk & SRE.</li><li class="leading-relaxed">Excellent communication and interpersonal skills.</li><li class="leading-relaxed">Ability to offer flexibility during peak times and critical projects for changing shift patterns.</li><li class="leading-relaxed">Experience in creating technical documentation and reports.</li><li class="leading-relaxed">Readiness to offer training to colleagues when needed.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Advantageous:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with Datadog Monitoring and Incident Management is a plus.</li><li class="leading-relaxed">Experience maintaining continuous integration and delivery pipelines with tools such as Jenkins and CircleCI.</li><li class="leading-relaxed">Scripting/programming knowledge of at least Unix shell scripting.</li><li class="leading-relaxed">Background in Windows Administration.</li><li class="leading-relaxed">Experience with Postgres.</li><li class="leading-relaxed">Experience with Kubernetes.</li></ul>Moonspin is committed to transformation and redressing of past inequalities. Our employment equity goals will be taken into account in our selection process.

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Qualcomm

AI Research Engineer, Senior to Staff Level

Side

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Qualcomm AI Research is seeking world-class algorithm engineers specializing in general domain machine learning, deep learning, generative AI, LLM, and LVM. This role involves building advanced machine learning technology and best-in-class solutions for efficient on-device networks. You will contribute to cutting-edge research, focusing on on-device generative AI optimization, and collaborate across hardware, software, and systems teams to deploy solutions globally in leading devices like smartphones, autonomous vehicles, robotics, and IoT.

Our employees make Qualcomm’s success possible. We hire the brightest minds and foster a supportive, inclusive culture where your ideas have the power to contribute to world-changing innovations and breakthrough technologies. To make that possible, we leverage the breadth and depth of our diverse expertise from around the world to answer the unasked, conquer the complex, and solve some of the biggest challenges only we can – together.

Foundry Engineer for Advanced Technology (Device/Process/Chiplet)

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Project Manager

Staff Machine Learning Engineer

Engineer- Stability Debug

SAT Planner, Senior

Research Scientist, Senior Engineer

Company:Qualcomm Vietnam Company Limited, Hanoi Branch OfficeJob Area:Engineering Group, Engineering Group > Machine Learning EngineeringGeneral Summary:Qualcomm AI Research is looking for world-class algorithm engineers in general domain machine learning, especially deep learning, generative AI, LLM, LVM. Come join a high-caliber team of engineers building advanced machine learning technology, and best-in-class solutions, to enable state-of-the-art networks to run on devices with limited power, memory, and computation. Members of our team enjoy the opportunity to participate in cutting edge research while simultaneously contributing technology that will be deployed worldwide in our industry-leading devices. You will be part of a multi-disciplinary talented team working on on-device generative AI optimization. Collaborate in a cross-functional environment spanning hardware, software and systems. See your design in action on industry-leading chips embedded in the next generation of smartphones, autonomous vehicles, robotics, and IOT devices.The R&D work responsibility for this position focuses on the following<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Algorithms research and development for efficient generative AI, LLM, LVM, Multi-modality</li><li class="leading-relaxed">Efficient inference algorithms, e.g. batching, KV caching, efficient attentions, long context, speculative decoding</li><li class="leading-relaxed">Advanced quantization algorithms for complex generative models, e.g., gradient/non-gradient based optimization, equivalent/non-equivalent transformation, automatic mixed precision, hardware in loop</li><li class="leading-relaxed">Model compression, lossy or lossless, structural and neural search</li><li class="leading-relaxed">Optimization based learning and learning based optimization</li><li class="leading-relaxed">Generative AI system prototyping</li><li class="leading-relaxed">Apply solutions toward system innovations for model efficiency advancement on device as well as in the cloud</li><li class="leading-relaxed">Python, Pytorch programming.</li></ul>Minimum Qualifications:• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field and 4+ years of Hardware Engineering, Software Engineering, Systems Engineering, or related work experience.ORMaster's degree in Computer Science, Engineering, Information Systems, or related field and 3+ years of Hardware Engineering, Software Engineering, Systems Engineering, or related work experience.ORPhD in Computer Science, Engineering, Information Systems, or related field and 2+ years of Hardware Engineering, Software Engineering, Systems Engineering, or related work experience.Required Qualifications:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in Computer Science, Engineering, Information Systems, or related field and 2+ years of Hardware Engineering, Software Engineering, Systems Engineering, or related work experience. OR</li><li class="leading-relaxed">Master's degree in Computer Science, Engineering, Information Systems, or related field and 1+ year of Hardware Engineering, Software Engineering, Systems Engineering, or related work experience. OR</li><li class="leading-relaxed">PhD in Computer Science, Engineering, Information Systems, or related field.</li></ul>Preferred Qualifications:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Master's degree in Computer Science, Engineering, Information Systems, or related field. PHD's degree is preferred.</li><li class="leading-relaxed">2+ years of experience with Machine Learning algorithms or systems engineering or related work experience.</li></ul>Applicants: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail <a href="mailto:disability-accomodations@qualcomm.com" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">disability-accomodations@qualcomm.com</a> or call Qualcomm's toll-free number found <a href="https://qualcomm.service-now.com/hrpublic?id=hrpublicarticleview&sysparmarticle=KB0039028" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.If you would like more information about this role, please contact <a href="http://www.qualcomm.com/contact/corporate" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Qualcomm Careers</a>.Job Application Privacy Notice<a href="https://www.qualcomm.com/site/job-application-privacy-notice" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Job Application Privacy Notice</a>Use of AI in the Application Process<a href="https://qualcomm.com/site/privacy/ai-in-the-application-process" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Use of AI in the Application Process</a>Equal Employment Opportunity<a 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href="https://secure-web.cisco.com/1upg8CTxizT-2EYfSW7RqRAGNWxXO3Sp2dlPQ9c4CJsHHzm9Cd1nzgPODAH0np4F1S3kOtXRWG4Jt7btDY9drt118NpWOBmoNG6OEBy5QgKZNqEHrai_vuUW2gbVJqh1QOV3pf2ZvNq-nATHvbuVMhTUlmpMllMXh1TUUdogKevilfUyfcsZGZbdPr9lZqFy3KbugR51QRJ4yZORVvJ1cVC6P-vKIzn5tIING5IycJaRQZDjrdc4BThqLvd96J2Q-qCDJ7658f3AIl6u6QdqnHuJYBpojvTRfAHBiHEAopWzV-jbgAtOM8jJMplEv96qEx9Awx9z9aTv7I-oYNoAUy-1Jy6znkEzMXsl9hDaOXIgrFOgChcMUOA55JdthgAzM54j8-mrsXg6SP1E1wJvKVLyvWWF4BZH0rY6yZfI0zG8oAsN0-BSuLreaSsJYwHaqb5fRIGFiwHAPTRdsYQp2jdpcOF1mDhaPw80Q9hUnE814TaY6yq2VRBeAclsbPNeKEpWBFjkkUXYQ/https%3A%2F%2Fcalcivilrights.ca.gov%2Fwp-content%2Fuploads%2Fsites%2F32%2F2023%2F01%2FYour-Rights-and-Obligations-as-a-Pregnant-EmployeeENG.pdf" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Rights of Pregnant Employees</a><a href="https://secure-web.cisco.com/1Jhs1uJIRPcC2q6PoH6ybOZKOZQKuY3u6E-ryMIWSl7eIheMAevCRmL1vBdXU6MQZbmaTuVBTU39JJ4erewNygUfsM-TpGrCmuyWdcXrnN8QyCWoDXcN6uUUJuAq7GpNTkgMcbe6nP7Nk3gLRTc-tea1jWr3BVmPRJJuLmopCJPn42pdn7L7POvpV05wB4iqAPEfapn90UGsAq5dMmUXnSm-OjA3g8oL3CZWkMrDZcPQlRt39uJmKmAEczVivuN2fOdNAQ8-g9MLNFYsMclWfatlFQjE3SoZMuZnrE7Ui0XpzTVejB0U41Y8creMWsGndgmFpoPEtdGB5b6AmT16wXYQ4JohmFcMvTgVz7Xmw1SW7jt5YrV3O6YPFlDkq0O2uSQdroKgEzM1pJonyPA6nbXcXQMse20eoaKsVvq-nOI3drhQDlWfFzzAw7LtfNY1GhZX5D1DEsOS1l-OsqlGord4oa85IqG7vZNEZSSkPgFa5bF4bDei3lbqYYuNiD7rhGl5ZQBF7cKkGu0sWtGuA/https%3A%2F%2Fcalcivilrights.ca.gov%2Fwp-content%2Fuploads%2Fsites%2F32%2F2023%2F01%2FWorkplace-Discrimination-PosterENG.pdf" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Discrimination and Harassment</a><a href="https://secure-web.cisco.com/1bLunYET9Mq4VT3EoflQPe2hAkXIr0SKJOHpnpQP73v9OFBkH-WTLUyH2AWSiM1oBOOSyjudLk9iZY0qeenop7ayw2wP6zpLzPvnG2RqSvyTlO3UWVajDIZQ5NXn8VLLBDZFiuPAb3vlHBVJSlHZpaXKVj1PceXThA8BZhV6R6HQB9aSXkPxLpwq6SgilMqL7qL8j0VNWAgwKXvWWgp88FZpShuKBa1hGQBztKi-hOXW5jgvxlNXyvwlLV48H90H0V9xgejW-24RwfuYvtquFKlaspClErkUYQbF0V1JY3Fd8YEKSovUAkk-47VnPATYRNXxX3E0genVCHueVKWYGJHIT9fdJVCl6edgkejF5hjynGaA-bhA84G7FqKXE42yVRKRJmWSIBxQEVsyBKmzpmxrvYpMnULGqySEs0ND8-wuEZPYeaQ9yUTIn2yRGzXZsGdoM9FM3UksoZIJqid-xbdA8DCcWSQHWetJq5ItMjrTCrU1WL9tVsqFtpp0TpbWp7qciyfjTEhxvMpJXA/https%3A%2F%2Fcalcivilrights.ca.gov%2Fwp-content%2Fuploads%2Fsites%2F32%2F2023%2F01%2FCFRA-and-Pregnancy-LeaveENG.pdf" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">California Family Rights Act</a><a href="https://www.qualcomm.com/content/dam/qcomm-martech/dm-assets/documents/Qualcomm-Right-to-Inspect.pdf" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Qualcomm Right to Inspect</a>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.