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Workato

Customer Centric Engineer (Ruby)

Sales Operations Analyst

Outbound Sales Development Representative

Demand Generation Manager

Staff Software Engineer, MCP & Developer Platform

Senior Technical Consultant

Intern, Sales Operations

Director, Demand Generation

Workato is seeking an exceptional Customer Centric Engineer to join their growing team. This role involves solving critical customer technical escalations to Product Engineering using programming, database, web API, and UI skills. The engineer will identify root causes, propose test cases and fixes, develop product diagnostic tools, and mentor Technical Support. Workato transforms technology complexity into business opportunity as a leader in enterprise orchestration, helping businesses streamline operations with its AI-powered platform.

Principal Software Engineer - Developer Products (AI)

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Customer Centric Engineer (Ruby)</h1>About WorkatoWorkato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at <a href="http://workato.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">workato.com</a>.Why join us?Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment <a href="http://www.workato.com/careers" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">along with a multitude of benefits</a> they can enjoy inside and outside of their work lives.If this sounds right up your alley, please submit an application. We look forward to getting to know you!Also, feel free to check out why:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><a href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Business Insider</a> named us an “enterprise startup to bet your career on”</li><li class="leading-relaxed"><a href="https://www.forbes.com/cloud100/#a57477b5f941" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Forbes’ Cloud 100</a> recognized us as one of the top 100 private cloud companies in the world</li><li class="leading-relaxed"><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Deloitte Tech Fast 500</a> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</li><li class="leading-relaxed"><a href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Quartz</a> ranked us the #1 best company for remote workers</li></ul>ResponsibilitiesWe are looking for an exceptional Customer Centric Engineer to join our growing team. In this role, you will also be responsible to:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Using your programming, database, and web API and UI skills to solve critical customer technical escalations to Product Engineering from our Success and Support organization.</li><li class="leading-relaxed">Identifying root causes by utilizing top-notch troubleshooting techniques and all the tools and systems available within the R&D organization.</li><li class="leading-relaxed">Digging deep into code to propose test cases and fixes.</li><li class="leading-relaxed">Contribute and/or develop product diagnostic tools and utilities that enable Workato teams to provide support efficiencies and improvements</li><li class="leading-relaxed">Providing timely information to customer-facing teams to improve overall customer satisfaction.</li><li class="leading-relaxed">Mentoring Technical Support on technical issues and best practices.</li><li class="leading-relaxed">Author and maintain internal knowledge base documentation.</li><li class="leading-relaxed">Building relationships with other teams across Success, Product Engineering, Infrastructure, and Site Reliability as a technical expert</li><li class="leading-relaxed">Championing Supportability and Debuggability initiatives throughout Product Engineering</li></ul>Requirements<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications / Experience / Technical Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years of experience in a similar role (CCE, Technical Support Engineer, etc.)</li><li class="leading-relaxed">Familiarity with Ruby (at least the ability to read and understand code) - our core product is based on Ruby!</li><li class="leading-relaxed">BS/MS Degree in Computer Science, Computer Engineering, Information Systems or equivalent</li><li class="leading-relaxed">Unparalleled troubleshooting and problem-solving skills</li><li class="leading-relaxed">Excellent debugging, analytical, and social skills</li><li class="leading-relaxed">Knowledge of Internet development technologies (e.g Java, PostgresSQL, gRPC, REST)</li><li class="leading-relaxed">Experience with user-level automation frameworks and scripting with Ruby, Python or Go</li><li class="leading-relaxed">Good understanding of network protocols and stacks</li><li class="leading-relaxed">Experience in SaaS development environment and cloud technologies</li><li class="leading-relaxed">Good understanding of DB technologies: classic databases and modern no-SQL.</li><li class="leading-relaxed">Scripting and coding knowledge are required</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Soft Skills / Personal Characteristics</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You should be passionate about solving tough technical problems and recommending improvements to products and processes.</li><li class="leading-relaxed">Excellent written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge, mentoring ability, and comfort interacting with all levels of management</li><li class="leading-relaxed">Demonstrable curiosity, passion, integrity, and outstanding attention to detail in professional and personal pursuits</li><li class="leading-relaxed">Developer-level technical chops, along with a strong desire to interact with engineering customers, support engineers and management on high-profile issues critical to the long-term success of the company</li></ul>The pay for this role begins at $110,000 and goes up depending on the experience.(REQ ID: 2335)

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DPS Games Studio

UI Developer (World of Warships, Meta team)

Illustrator (World of Tanks)

Community Manager, Japanese

Art Owner (World of Tanks:HEAT)

Backend Lead (Unannounced Project)

Game Analyst (World of Tanks Blitz)

Armored Vehicle (Historical) Consultant (World of Tanks, PC)

Social Media Content/Video Creator (World of Warships)

Wargaming Belgrade is seeking a UI Developer for the World of Warships Meta team. This role offers the chance to collaborate with a talented team and significantly impact the game's success. Responsibilities include designing, developing, and supporting UI features, writing documentation, refactoring code, participating in reviews, contributing to R&D, and working closely with game/product designers and QA engineers.

We are a European Game and Software Developing studio based in Bucharest, Romania. &nbsp;

Senior Server Developer (World of Tanks Blitz)

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Overview</h3>Here at Wargaming Belgrade, we are looking for UI Developer to strengthen the World of Warships Meta team.As a member of the World of Warships team, you will have the opportunity to collaborate with a talented and passionate group of professionals and make a meaningful impact on the direction and success of the game.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Reports to</h3>Meta Team Lead<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What will you do?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, develop and support various features, with a focus on UI, layouts and animations, within the team's scope</li><li class="leading-relaxed">Write documentation, refactor existing code to keep it simple and maintainable</li><li class="leading-relaxed">Participate in code and technical documentation reviews</li><li class="leading-relaxed">Work on RnD activities, contribute to the overall development culture</li><li class="leading-relaxed">Work closely with game and product designers and QA engineers, communicate with other teams and departments</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What are we looking for?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in user interfaces or Web Frontend development (experience with Vanilla JS and at least one framework is a must)</li><li class="leading-relaxed">Proficiency in at least one general-purpose programing language (preferably Python)</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What additional skills will help you stand out?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in game development (personal projects and game mods count!)</li><li class="leading-relaxed">Specialized education or a degree in Computer Science</li><li class="leading-relaxed">Experience with Adobe Flash/Animate, Photoshop, or Figma</li><li class="leading-relaxed">English language - Intermediate level and higher</li><li class="leading-relaxed">Knowledge of Russian language</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Work mode</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Onsite during probation period and after that hybrid work mode (3 days from office) .</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits</h3>Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum</li><li class="leading-relaxed">Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)</li><li class="leading-relaxed">Sick Leave Compensation, Maternity Leave Benefits</li><li class="leading-relaxed">Premium Private Health Insurance</li><li class="leading-relaxed">Career development and education opportunities within the company</li><li class="leading-relaxed">English clubs and platform for learning languages</li><li class="leading-relaxed">Mental well-being program (iFeel)</li><li class="leading-relaxed">Commuting allowance</li><li class="leading-relaxed">Company events</li><li class="leading-relaxed">FitPass membership</li><li class="leading-relaxed">Discounts for employees</li><li class="leading-relaxed">Personal Gaming Account</li><li class="leading-relaxed">Coffee, fruits, and snacks in the office</li><li class="leading-relaxed">On-site canteen with subsidized prices for food and drinks</li><li class="leading-relaxed">Seniority Awards</li><li class="leading-relaxed">Referral program - you can recommend the best talents to the Company and receive a reward</li></ul>Please submit your CV in English to ensure smooth processing and review.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Wargaming</h3>Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.Please see <a href="http://legal.eu.wargaming.net/en/candidate-privacy-policy/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Wargaming Candidate Privacy Policy</a>for details on how Wargaming uses your personal data.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Data Structures and Algorithms

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Object Oriented Programming

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Customer Centric Engineer (Ruby)

Sales Operations Analyst

Outbound Sales Development Representative

Demand Generation Manager

Staff Software Engineer, MCP & Developer Platform

Outbound Sales Development Representative

Senior Technical Consultant

Intern, Sales Operations

Director, Demand Generation

Job Details