Hybrid - Technical Operations Analyst

2 Days ago • All levels

About the job

Summary_{By Outscal}

Interactive Brokers seeks a Technical Operations Analyst to monitor and support their global brokerage system. Must-have skills include in-depth knowledge of computers, networks, and problem-solving abilities. Prior experience with Unix/Linux, scripting languages, and a desire to learn new technologies is highly beneficial.

Technical Operations Analyst

All of our roles are Hybrid – 3 days in the Office

Office Location – North Dock One, 91/92 North Wall Quay, Dublin, D01 H7V7

Due to our growing teams, Interactive Brokers seeks an individual to join our expanding Technical Operations team. To provide the best online trading experience in the world, Interactive Brokers software, systems, and other crucial business technology must be maintained, monitored and supported at all times with locations across the globe with vigilance, tenacity and precision. Interactive Brokers maintains a small team of cross-trained and exceptionally responsible individuals unbound to one specific skill or discipline to achieve that goal. With bushido spirit, these operators develop tools, systems and solutions to ensure the correct function of the various systems encompassing Interactive Brokers' platform.

The operators gain experience and provide additional value working under the expert direction of senior trade, skill and industry experts to resolve complex issues with specific technology, hardware and software components.

Your Responsibilities:

Monitor all aspects of the Interactive Brokers global brokerage system
Analyze, address, escalate and resolve brokerage system operational issues
Communicate with exchanges to configure, test, and implement new trading technologies
Work with our developers to design new and improved existing brokerage processes
Design and develop new monitoring and automation processes
Act as the primary escalation point for any technical issues
Strong English communication skills

Key Requirements