IT Lead

3 Weeks ago • 5-8 Years • Administrative

About the job

5 skills required for this role

Test your skills to join the top 1% applicants for this job

confluence

jira

windows-server

azure

networking

Job Description

The IT Lead at ZAZZ will be responsible for managing and maintaining the company's IT infrastructure. This includes strong expertise in Azure cloud administration, Intune, Office 365, ITSM tools, and advanced Windows server troubleshooting. The role requires hands-on experience with server-client installation and troubleshooting, Atlassian product administration (Jira, Confluence), and a deep understanding of networking protocols. The ideal candidate will possess strong knowledge of IT operations, security, backup mechanisms, disaster recovery, and IT policies/compliance. Excellent written communication is crucial for documentation and email correspondence. The role requires independent management of the company infrastructure and a strong ability to understand and resolve customer issues.

Must have:

Strong Azure, Intune, Office 365 skills
Advanced Windows server troubleshooting
Atlassian product administration
ITSM tools expertise
Networking protocols understanding
IT security & compliance knowledge

Must be very strong in Azure cloud administration, Intune, Office 365 administration, ITSM tools, and advanced windows server troubleshooting.
Hands-on experience with installation and troubleshooting of server-client issues.
Administration experience with Atlassian products (like JIRA, Confluence, etc.,).
Have an excellent understanding of protocols and core networking concepts and ability to use diagnostic tools such as traceroute, ping, and nslookup etc.,
Strong knowledge of implementing and effectively developing best practices including but not limited to IT operations, security practices, backup mechanisms and disaster recovery strategies.
Must be aware, and willing to own all IT-related policies and compliance. 
Ability to drive the company infrastructure independently
Ability to be a good listener, and to really understand a customer problem or question and help them solve it.
Excellent writing skills. Most of your work will be written (email, documentation, etc.).