Sr. Operations Program Manager

Principle Duties / Responsibilities:

In this role, you will lead manufacturing and production operations initiatives for several high-profile products from mid-stage development through mass production and sustaining engineering phases. As a leader within our development team, you will build and maintain positive working relationships between technical teams, contract manufacturing partners and business/product owners to deliver on strategic product development and sustaining initiatives.

A successful Senior Operations Program Manager is energetic, detail oriented, motivated and an excellent communicator. They should be familiar with the various stages product development, operations and logistics planning and program/project management methodologies.

The successful applicant is:

• Experienced in manufacturing, process engineering, logistics, strategic component sourcing, risk mitigation and/or supply chain management.
• Results oriented with attention to detail and a strategic long-term planning perspective
• Proficient at addressing various partners from individual contributors, up through senior leadership.
• Technically proficient and has prior contract manufacturing partner management experience.
• A liaison to vendors and technical teams to design, develop and deliver products on time and within budget
• Familiar with product lifecycle management methodologies

Required Knowledge / Skills:

• Self-motivated with incredible attention to detail
• Deep understanding of supply chain, logistics, sales forecasting and component procurement standards
• Excellent written and verbal communication skills.
• Must be inventive and seek solutions through information gathering, partner discussions, and/or judgment calls
• Experience in the video game industry is not required, but interest and passion for gaming, digital entertainment, consumer electronics, and technology is a plus

Required Experience / Education:

• Bachelor’s degree in operations management or engineering related fields preferred. Masters or MBA are a plus.
• 7+ years of validated experience in product development or manufacturing operations related roles with a strong background of supporting the development of new consumer electronic devices
• Significant prior experience with ERP/MRP systems and logistics and supply chain planning
• Strong working knowledge of hardware product safety and regulatory compliance certifications (FCC, CE etc.) process and requirements.
• Leading overseas manufacturing partners in planning and performing development builds and new product development stages
• Capable of leading operations schedules, production planning and materials readiness efforts to meet product development landmarks.
• Coordinating production readiness with engineering, operations, and internal/external teams
• Evaluating capacity planning and production throughput estimations
• Proficient with multiple software platforms such as MS Office, Confluence, Jira

Working Conditions:

• Strategically located in Taiwan to better support our Asia manufacturing supply chain and Tokyo team member interactions
• International travel required. Estimated 15 - 20%
• Individual Contributor: Does not have direct supervisory responsibilities nor budgetary or hiring accountabilities