We’re 1000heads. Welcome! We are a social transformation company. We help global brands adapt to rapid and continual shifts in media, technology and culture. The company delivers social-first data, insights, strategic consultancy and creative services to clients around the world including Google, Intel, Diageo, Wella Professionals, Kia, Salomon and The North Face. 1000heads has offices around the world in New York City, Los Angeles, London, Berlin, Sydney and Melbourne.

1000heads

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1000heads is seeking a Senior Account Manager for their London-based Client Services team. This role involves managing and growing client accounts through strong interpersonal skills, innovative creative ideas, and excellent organization. The successful candidate will build relationships with senior clients, understand their brand and market, lead social strategies, and ensure high-quality project delivery while managing budgets and timelines. The role requires a passionate, detail-oriented communications expert.

Bilingual (Japanese/English) Project Coordinator

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Description</h2>We are looking for a Senior Account Manager to join our Client Services team in LondonThe Client Services team at 1000heads is the engine that keeps all of our accounts powered. Our business is understanding what our clients need and delivering the solutions to help them get there. We do this via our extensive knowledge of sectors and business drivers, a potent blend of strategic and creative thinking, and exceptional organisation and project management skills.To be part of the Client Services team at 1000heads you must be a passionate, details-loving communications expert, driven by the need to make things work. Your chance to work with amazing global clients such as Amazon, Nestle, Qualcomm, Wella, Google, PepsiCo.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Role</h3>To manage and grow accounts through strong interpersonal skills, the development of innovative creative ideas and excellent organisation<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Consistently developing innovative and creative ideas and solutions for client campaigns</li><li class="leading-relaxed">Building relationships with (senior) clients; listen and understand individual client requirements and consistently meeting if not exceeding their expectations;</li><li class="leading-relaxed">Developing a clear understanding of your clients’ brand(s), category and customers</li><li class="leading-relaxed">Leading a team to deliver effective Social strategies for a range of clients and/or projects</li><li class="leading-relaxed">Leading and owning insights and monitoring projects, ensuring insights are integrated with creative and strategy development</li><li class="leading-relaxed">Monitoring and understanding your clients’ markets; be aware of market issues and competitive activity</li><li class="leading-relaxed">Keeping clients informed; ensure reports are on time and are kept in a central location so the rest of the team can locate if necessary</li><li class="leading-relaxed">Assisting in creating project briefs; briefing in and working with members of the wider team to develop an idea, strategy or campaign tactic; presenting and selling that idea to the client</li><li class="leading-relaxed">Develop effective project plans and project specification documents</li><li class="leading-relaxed">Producing accurate costs estimates, and ensuring they are signed off by Account Director and the client before work proceeds</li><li class="leading-relaxed">Ensuring all billing is completed on time</li><li class="leading-relaxed">Ensuring that campaigns run to agreed client budgets and clients approve all expenditure before it happens, particularly unexpected expenditure</li><li class="leading-relaxed">Assisting with the production of client reviews with senior clients</li><li class="leading-relaxed">Overseeing and owning the overall quality of the final deliverables on projects that you manage</li><li class="leading-relaxed">Ensuring your Account Director signs off all briefs and attends important project meetings</li><li class="leading-relaxed">Maintaining a central file of essential client information</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience account handling, creative development or client facing project management experience</li><li class="leading-relaxed">Delivering digital & social campaigns</li><li class="leading-relaxed">Cross market campaign activation</li><li class="leading-relaxed">Line management experience</li><li class="leading-relaxed">Able to effectively manage client relationships while delivering projects to the highest standard and on time and to budget</li><li class="leading-relaxed">The ability to analyse and resolve problems quickly and effectively</li><li class="leading-relaxed">Able to interact with people at all levels demonstrating tact, diplomacy, discretion and maturity</li><li class="leading-relaxed">Must have strong listening skills</li><li class="leading-relaxed">Have an understanding of social media and its impact on brand</li><li class="leading-relaxed">Excellent organisational and time management skills</li><li class="leading-relaxed">The ability to work under pressure whilst keeping an eye for detail</li><li class="leading-relaxed">Excellent written and verbal communication skills</li></ul>

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As a Senior Enterprise Software Engineer, you will independently handle advanced software engineering tasks, making significant contributions to the design, development, and optimization of enterprise applications. This role focuses on ensuring robust performance in critical environments like finance and HR, involving scalable Infrastructure-as-Code solutions using Terraform across AWS and Azure, CI/CD pipeline optimization, and infrastructure automation to support platform engineering and self-service cloud provisioning.

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. &nbsp;Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role:</h3>As a Senior Enterprise Software Engineer, you’ll tackle advanced software engineering tasks with greater independence. Your role involves significant contributions to the design, development, and optimization of enterprise applications, ensuring robust performance in high-stakes environments like finance and HR.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, develop, and maintain scalable Infrastructure-as-Code solutions using Terraform to provision and manage cloud resources across AWS and Azure.</li><li class="leading-relaxed">Develop and maintain reusable Terraform modules and infrastructure templates following enterprise standards and best practices.</li><li class="leading-relaxed">Build and optimize CI/CD pipelines for infrastructure provisioning and automated deployments.</li><li class="leading-relaxed">Implement infrastructure automation to support platform engineering and self-service cloud provisioning.</li><li class="leading-relaxed">Enforce security, compliance, and governance controls within infrastructure provisioning workflows.</li><li class="leading-relaxed">Perform troubleshooting and debugging of complex infrastructure and deployment issues.</li><li class="leading-relaxed">Integrate infrastructure provisioning with identity, networking, monitoring, and security platforms.</li><li class="leading-relaxed">Collaborate with architecture and platform teams to design highly available, scalable cloud architectures.</li><li class="leading-relaxed">Conduct code reviews and establish IaC development standards across engineering teams.</li><li class="leading-relaxed">Maintain clear technical documentation for infrastructure modules, deployment pipelines, and platform services.</li><li class="leading-relaxed">Support incident resolution and root cause analysis for infrastructure and automation failures.</li><li class="leading-relaxed">Continuously improve infrastructure provisioning processes to increase reliability, security, and deployment speed.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Skills & Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Cloud Platform Expertise: Must have hands-on experience with both AWS and Azure cloud platforms, including key services related to compute, networking, storage, identity, and security. Experience managing infrastructure in multi-cloud environments is required.</li><li class="leading-relaxed">Infrastructure as Code (IaC): Strong proficiency in Terraform for provisioning and managing cloud infrastructure. Experience developing reusable Terraform modules, managing state files, implementing remote backends, and enforcing IaC best practices.</li><li class="leading-relaxed">Configuration & Environment Management: Experience building standardized cloud environments, including environment configuration, extensions, and infrastructure baseline setup.</li><li class="leading-relaxed">Scripting & Automation: Strong scripting capabilities in Python or PowerShell to support infrastructure automation. Experience using cloud SDKs such as boto3 (AWS) and Azure SDK is preferred.</li><li class="leading-relaxed">CI/CD & DevOps: Extensive experience designing and managing CI/CD pipelines using Jenkins and/or Azure DevOps. Experience implementing automated infrastructure deployments, testing, and validation workflows.</li><li class="leading-relaxed">Infrastructure Troubleshooting: Ability to diagnose and resolve complex infrastructure and deployment issues across cloud environments.</li><li class="leading-relaxed">Version Control & Collaboration: Advanced experience with Git-based version control systems and collaborative development workflows including branching strategies and pull request reviews.</li><li class="leading-relaxed">Infrastructure Testing & Validation: Experience implementing infrastructure testing, validation, and policy enforcement within CI/CD pipelines.</li><li class="leading-relaxed">Documentation: Ability to maintain detailed and structured technical documentation for infrastructure modules, automation workflows, and operational procedures.</li><li class="leading-relaxed">Performance & Scalability: Strong understanding of cloud architecture principles, infrastructure performance optimization, and scalability patterns.</li><li class="leading-relaxed">Cross-Team Collaboration: Ability to work effectively with platform teams, security teams, developers, and operations teams to deliver reliable infrastructure solutions.</li></ul>

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