Senior Insights Director

Description

The Insights team at 1000heads is the beating heart of how we understand culture, communities, and the ever-evolving world of social. We turn data into direction, trends into opportunities, and insights into bold creative action.

We are looking for a Senior Insights Director who can lead with vision, push our strategic thinking, and elevate how we use AI and analytics to shape the future of brand storytelling. You will guide a talented team of analysts and researchers, build cutting-edge measurement frameworks, and partner with creative and strategy leads to turn insight into impact.

If you are part data visionary, part cultural strategist, and love uncovering what really makes people tick online, this is the role for you.

Responsibilities

• Lead, mentor, and inspire the Insights team, creating an environment that supports growth, creativity, and high performance.
• Build clear development plans for team members, providing ongoing feedback, coaching, and career progression opportunities.
• Shape and evolve our insights strategy, integrating AI and emerging technologies into everything we do.
• Develop and manage the insights tech stack, including research tools, social listening platforms, and analytics software.
• Own the insights budget, ensuring smart investment in technology, training, and innovation.
• Oversee the creation of social listening studies, measurement frameworks, and performance reports for global brands.
• Partner with strategy, creative, and client leads to bring insight-driven thinking to every brief and pitch.
• Champion best practices in data visualization, storytelling, and analytics across the agency.
• Foster collaboration across departments to ensure insights are embedded in all aspects of creative and strategic work.
• Lead client presentations, workshops, and training sessions that showcase the power and value of insights.
• Represent 1000heads at industry events and help define our thought leadership in the insights and AI space.

Requirements

• This is a hybrid role, with 2 days per week in office required. You must reside in one of our US office locations: New York, Los Angeles, Chicago, or Miami
• 10+ years of experience in research, analytics, and client-facing insights leadership.
• Proven track record leading and developing high-performing insights or analytics teams.
• Deep understanding of social media platforms, audience behaviors, and digital ecosystems.
• Strong command of analytics and visualization tools such as Google Analytics, Adobe Analytics, Tableau, and Power BI.
• Visionary thinker with experience applying AI, machine learning, or automation to insights and strategy.
• Exceptional communication and storytelling skills, with the ability to turn data into clear, actionable narratives.
• Highly organized, detail-oriented, and comfortable operating in a fast-paced, creative environment.
• Master’s or MBA in a quantitative or social science field preferred.
• Hands-on experience with statistical or programming tools such as SQL, Python, or R is a plus.

Benefits

• Medical, dental, vision, and more!
• Generous time off package, including the last week of the year
• 401k & Roth retirement investment options with employer match after one year
• Gym and professional development stipends
• Culture Club with monthly activities like sports, games and happy hours
• DEI Council and Employee Resource Groups
• Commute and parking benefits
• Wellness program that focuses on mental, physical and financial employee wellness
• And much more!